Customer Ratings & Reviews
- Model:
- 664609-01
- SKU:
- 6550469
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Cool Gen1 TP10 Purifier's ability to improve air quality and its quiet operation. Many appreciate its sleek design and ease of use, along with the effective fan and oscillation features. Positive feedback also highlights the purifier's help with allergies. While some find the price to be a drawback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Dyson Fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with the state of the box when the fan was finally delivered. Looked like it was thrown from a truck. Fan, however, is the most awesome fan I have ever owned. Best Buy not much help correcting their deluvery errors.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, I have noticed smells do go away faster
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this… the cold is good and the 360 was amazing
I would recommend this to a friendExcellent Product! Very Satisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson technology and reliability. Very quiet. Completely satisfied with this product.
I would recommend this to a friendPerfect for mastered room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for mastered room, I sleep more better now!!
I would recommend this to a friendDyson air cooling fan / purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this item to my wife last Christmas and she love it. Highly recommended
I would recommend this to a friend- Cons mentioned:Price
Overrated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good if you're sitting right in front of it other words, not a very good product. i used it for a small room and it usually doesn't take much to keep it cool but it's not a very good fan and believe it's not worth the price or time.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
- Pros mentioned:Air quality
uhhh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you want this just to purify then perfect. otherwise , this is weaker than a regular mini 30 dollar fan. returned it for sure
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello JovanaA, thank you for sharing your review with us. We appreciate your efforts. We do apologize for the inconvenience and understand how you must be feeling. We would surely work on your valuable feedback and will get a better experience for you. For future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and help you out. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
- Pros mentioned:Air quality
It blows, NOT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the this fan for my girl friend and she is not happy. She owns two other Dyson products ( hair dryer and vacuum) and loves those. This fan does not blow more that a light flow. You have to put you face up to it to feel it. Barely any air. I bought it to replace a cheap knock off dyson fan and it works way better. Don’t buy. Avoid.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello DeeTee, thank you for sharing the response with us. We have reviewed your concern regarding having issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Not what I was expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not exactly what I was expecting I thought it would be a better quality
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought this will blow cold air. It sure did not. A regular fan beats this . Not to happy.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Started whistling loudly after a couple of weeks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fan, but there’s a high likelihood that it will start making a high pitched whistling sound after a few weeks of use. This sound is loud enough that this fan can’t be used while you sleep. Definitely expected better out of a premium fan.
No, I would not recommend this to a friend
Dyson fan
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t notice a difference in air quality that much.
I would recommend this to a friendDefective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like it except that it's supposed to rotate and it does not.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
Had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the same Dyson fan anymore. Not strong enough
No, I would not recommend this to a friendBest buy suck / customer service even worse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying this is the second one of these i have ordered. The first one got delivered to the incorrect address and we never got it.. after inquiring about what happened i got 0 answers for why or where it was delivered. And after the third call back to someone that could of cared less and didn't speak English found out they sent me a refund check instead of delivery a new one.. three weeks later received the check i had deposit.. i decided to reorder another one only because of the price point i still haven't received the second one two later and i had it delivered to the store for pick up... Why it takes two plus weeks is ridiculous i wish i could review the product but haven't got it yet .. i will review once i receive it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, we are so sorry to see from your review that you have not received your order yet. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. Rest assured; we will resolve your issue as soon as possible. We strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
- Pros mentioned:Air quality
THIS FAN IS TERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan sucks! Purchased a $50 vornado and it seems to blow more air than this fan. Di yourself a favor and dont get a dyson fan.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
- Pros mentioned:Air quality, Design, Noise level
Functional and Quiet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson's commitment to modern design is evident. The tower-shaped purifier is both elegant and unobtrusive, seamlessly blends into any room. At the core of the TP10 is Dyson's advanced filtration system, which includes a HEPA filter and an activated carbon filter. This dynamic duo effectively captures particles as small as 0.3 microns, including allergens, pollutants, and even VOCs. The purifier's ability to sense and automatically respond to changes in air quality ensures a continuous cycle of clean, fresh air. The TP10's oscillation feature allows you to choose from 45, 90, 180, 360 degree sweeps ensuring that purified air is evenly distributed throughout the room. The adjustable airflow settings provide customization based on individual preferences and room size. The purifier's quiet operation, even at higher fan speeds, ensures that it complements any environment without causing disruption. Maintaining the TP10 is a straightforward process. The filter replacement indicator reminds users when it's time to change the filters, and the design allows for quick and tool-free filter replacements. The unit will even play an animation walking you though filter replacement. This user-friendly approach ensures that the purifier continues to perform optimally with minimal effort
I would recommend this to a friend Hot Air
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this dyson fan for the heat. The basement gets really hot. I have this fan for about a week and it is not doing a great job. Blowing hot air. Very disappointed! I will return. The air purifier is great but fan not cool at all.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Janet,
we apologize for the inconvenience caused as you are having an issue with the Dyson. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. Please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Dyson started making a grinding/ humming sound after 90 days. Their customer support is awful and extremely uninformed about their products and services.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support