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Customer Ratings & Reviews

Model:
664609-01
SKU:
6550469
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Customer reviews

Rating 4.4 out of 5 stars with 409 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cool Gen1 TP10 Purifier's air quality monitoring and purification capabilities, along with its quiet operation and effective fan performance. Many appreciate its sleek design, ease of use, and wide oscillation range. However, some customers feel the product is overpriced and would like to see a remote control included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 409 reviews
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer the fan to be a bit more powerful but filtration system is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fan and air purifier. It cools up the room nicely and is not loud like other fans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actual Review From A Sane Buyer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit mind boggling to how a $400 fan of this quality has so many 5 star reviews. I seriously believe that I must have a defective unit. The fan itself is incredibly weak. The settings on the fan are numeric ranging from 1-10. However each number more or less signifies how many feet away from the fan you can feel the air movement. If I stand 6-10 feet away from the fan at the highest setting you can barely feel it. I have done tests by simply hanging string in front of the fan and the drop off is insane. I can literally blow air out of my mouth harder than this fan at the highest setting. The air purifier only cleans air in a 2-3 sq foot radius of the fan. Again this is akin to the fan not being able to move air well. If it can't expel air well, it cannot take in air effectively either. Lastly, the fan has a serious noise issue. Within less than a week of using the fan it has a loud rattling sound from the motor making me believe my unit is defective. However, even at the strongest setting, it is obtrusively loud. I cannot believe anyone would rate this thing well. Please avoid, Dyson makes many other great products but fans are not one of them. Look up reviews on YouTube and you will see I am not alone in this.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is awesome and provides excellent cooling power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson TP10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fan with air purifying function but it has some internal fan noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson cleans again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, very clean looking. It’s already made a difference in the dust level with the filter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Dyson! The auto settings are perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Enjoy use of the product very much. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dance Dyson fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fan I ever bought in my 69 years. Dura. Ble reliable dependable.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Daniel, thank you for your review. We appreciate your efforts. We hope you will provide us with more opportunities to assist you in the future. Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Dyson Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Excellent Service!! A++ Product was top notch, and the customer service was outstanding!! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and good product good service at Best Buy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Cool Gen1 TP10 Purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on our end. Very quiet and sleek. 5 thumbs up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not effective in dust removal or allergy reduction.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good for simple use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is good but it is not supported dyson app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy online not in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan but other color was 40% less $ online. Go

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great customer service. Very happy with my decision

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dyson Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with the state of the box when the fan was finally delivered. Looked like it was thrown from a truck. Fan, however, is the most awesome fan I have ever owned. Best Buy not much help correcting their deluvery errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product! Very Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson technology and reliability. Very quiet. Completely satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, I have noticed smells do go away faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson air cooling fan / purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item to my wife last Christmas and she love it. Highly recommended

    I would recommend this to a friend