Customer Ratings & Reviews
- Model:
- 664609-01
- SKU:
- 6550469
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Cool Gen1 TP10 Purifier's air quality monitoring and purification capabilities, along with its quiet operation and effective fan performance. Many appreciate its sleek design, ease of use, and wide oscillation range. However, some customers feel the product is overpriced and would like to see a remote control included.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Better and cheaper options out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if mine was a lemon or what, but this thing sucks. It broke twice in less than a year and a half. I should have returned it when I bought it, for the price (almost $500!) it felt really cheap and dinky. I’m super disappointed — I love my Dyson vacuum but I’m not sure I would buy from them again.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Lindsay, thank you for sharing your response with us. We have reviewed your concern regarding experiencing broken issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Complete joke of a product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted one of these and I bought one yesterday. When I plugged it in and turned it on I thought that I didn't set it up right and I thought that I did something wrong because the air stream that it creates at maximum speed is laughable. I have it six feet away from my couch and I still can't believe how weak of a fan this is, Any regular fan at low speed will create a better air stream than this one at its highest. Do not buy this. I certainly feel like an idiot because I have never wasted so much money on something so idiotic as a fan with an expensive filter that could be barely felt from six feet away at its highest setting and it sounds like a hair dryer. The sound is very distracting. Now I know that someone from Dyson will post the same template message that is posted on all negative reviews so I can tell you this: I was going to buy a Dyson vacuum cleaner but I will never buy anything from Dyson again because I'm not going to make the same idiotic mistake twice. I'm also going to keep this "air purifier fan" to remind me not to spend my money on stupid products like this ever again, and every time someone comes to my place I'll tell them about what a joke this fan is and how much it costs, so hopefully they can learn from my stupidity.
No, I would not recommend this to a friend- Cons mentioned:Price
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought 2 of these, first 1 has a cut power cable, second 1 barely pushes air around unless you're right in front of it. Not worth the price and won't keep you cool. I definitely don't recommend this product. I'm returning both.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left package outside did not ring doorbell and package was stolen. Best Buy did not replace
No, I would not recommend this to a friend