Customer Ratings & Reviews
- Model:
- 464818-01
- SKU:
- 6550635
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the AM07 Tower Fan's quiet operation and efficient cooling capabilities. Many appreciate its design, ease of use, and overall performance, with some finding the remote control a convenient addition. However, some customers express concerns about the product's high price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Oscillation
It is expensive, not as quiet as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is expensive, not as quiet as expected, and now makes a ticking sound when oscillating - i will be calling Dyson while still in warranty
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product almost 4 years old and still working great!
I would recommend this to a friendGreat for large rooms.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for helping to cool down a room. I combined it with central air unit and it moves a lot of air helping to cool it down.
I would recommend this to a friendNever again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst i order it, didn’t blow at all i returned it and they never refunded me
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for bringing this to our attention. We really appreciate your time and effort and are extremely sorry for the inconvenience that you had to face with the return order of Dyson - Cool Tower Fan AM07. Please feel free to contact our Customer Support Channels regarding your concern, we would appreciate the opportunity to assist you. We would also like to understand more so that we can learn ways to improve our future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Manpreet K, Dyson Customer Service
Not as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's louder than expected and it puts out far less than the Dyson Desk Fan, which I own and love.
I would recommend this to a friendNot as quite as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AM07 is somewhat quite at level 4 or lower. At 10 sounds like in a wind tunnel. Not sure how there are so many are so many reviews that this is quite.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there,
Thanks for your review on our AM07 fan. You may be interested to know that our current line of fans is one of the few on the market to achieve a Quiet Mark certification by the Noise Abatement Society.
Dyson sound engineers have worked on reducing the tonality of the sound produced by Dyson Air Multiplier fans, by targeting specific frequencies. Noise isn’t only about the decibel level, but the quality of the sound being produced.
We're always here to ensure your machine is performing optimally. Please feel free to contact us at [email protected] for any assistance required.
Best wishes,
Dan
Dyson Customer Service
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Does not make area cold, only is cold if right in front of it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I placed the Dyson fan on a table and pointed the fan directly facing myself, on the highest setting possible. -The fan did not help at all. For $400 I expected an amazing product. I could have some one blow air on me and that would be better than using this rubbish fan. All in all, don't even bother getting this fan.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Betty. Thank you for taking the time to provide a review on the AM07. I am happy to inform you that the AM07 far surpasses the requirement set forth by regulators that air flow should exceed three times its width. We would value the opportunity to assist if you are not getting the proper air flow. Please contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Not happy with the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get Dyson and this was in my list since long time. But after using the product, cheaper fans are better and effective than Dyson. Going to return the fan.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Lily, this is Kelly with Dyson. We were sorry to read your review and hear that you were disappointed with the AM07 Tower Fan. The AM07 was designed to reduce the noise and power consumption without compromising on the performance of our powerful air multiplier line - resulting in our quietest fans – up to 75% quieter than the original Air Multiplier fan. AM07 has been engineered to not only be quieter but more energy efficient too. With improved airflow pathways, reducing air turbulence, this has allowed the machines to be up to 30% more energy efficient. While I understand you've since decided to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well. Received fan and they neglected to pack the remote control. Made me angry. Next, it's just a fan, not magic, especially for the price. No match for an A/C unit. I'll be bringing it back.
No, I would not recommend this to a friend