Customer Ratings & Reviews

This thing is like a jet engine. Amazing suction. Great battery life!

Much better than it's predecessor. More powerful and quiet. Nice machine...

This is a versatile vacuum. The short videos are really helpful.

Wife loves it so i cannot complain. Thank you best buy

Dyson is the way to go! Great product made with great quality and very easy to use

This is the second one I have bought, loved mine so I got my Son one for Christmas

awesome piece of machinery love it this was upgrade from my v8 animal Dyson

The Dyson organization should be ashamed at how it handles its warranty customers.  We currently own 4 Dyson products - we will not be purchasing again after this fiasco.  This all stems from a faulty battery •Date of purchase - 03/20/2023 - Cyclone V10 Animal - Battery failed around August. •First contact from Dyson - 09/07/2023 - Automated response - battery out of stock •2nd contact from Dyson - 09/07/2023 - Asking for purchase and warranty info •Received email 10/11/2023 - was told that battery replacement was cancelled and that Dyson would update •I call 10/25/23 - Spent 27 minutes on phone, was told that battery was 5-7 days out •Contact from Dyson - 10/30/2023 - Automated response - battery is out of stock, was guaranteed that it would arrive in 5-7 days •2 calls 11/06/2023 - 53 minutes total - was disconnected - no resolution •I call and receive a callback - 15 minutes - was told to mail broken v10 via UPS, was emailed an order number with (no tracking ID) •Drove to USP to drop off and was told I needed a tracking number not an order number. I had to call again to get tracking ID •11/09/2023 - Dyson V10 sent to UPS - delivered to Dyson 11/13/2023 - no alert from Dyson, no clue what’s happening •I call 11/21/23 - Spend 46 minutes on phone, was told an email would be sent confirming shipment of replacement vacuum within 48 hours, no confirmation is sent •We call again 11/28/2023 - Was given a bunch of language about Dyson has a period to time to ship the replacement vacuum. Which was two days from being over. • 12/1/23 - automated email from Dyson saying our shipping date has changed and vac should be shipping in the next 7-10 days So here we are, warranty process started the beginning of September, we currently don’t even have the broken vacuum, and haven’t been given a solid date as to when we will have the replacement.  Was also told that Dyson couldn’t give us the tracking number for the replacement.  Again, we have been long term customers, with 4 products in our home (the 5th was faulty). Anybody with an MBA knows that you don’t want to lose long-term customers.  All it takes is one bad experience.  This could have been rectified from the start if your warranty processes were in order.  The money has been spent, we don’t even have the broken unit, and there is no indication as to when this will be corrected. We’re 4 months in with multiple phone calls and emails. Most of the customer service reps are clueless and refuse to give you any information. You have to provide them all the information and they “verify it”. They wouldn’t even confirm they received my old machine until I provided the tracking information. If you need to use the warranty KEEP YOUR DOCUMENTATION, You will need it.

as advertised! works great and easy to use. attachments work well.

Great vacuums love it.on the fence about spending the money. ? You won’t regret it

Innovative design, lots of flexibility with attachments, functionally excellent

The vacuum is very lightweight and very easy to use. However, during the first use, it got stuck and now I can’t get it back on. It says something is wrong with filter but we have checked everything. We own a black lab and if her hair has this stuck on it’s first use, then I do not recommend for the price!!!!

This has been one of my most favorite purchases to date- A total game changer for cleaning. Highly recommend to anyone who basically yearly buys a vacuum every year. I wear through them normally but this one will last for a good long time. LOVE IT!! The suction is amazing, the cleaning is super, and this thing is SUPER!

works great very light and powerful vacuum and would definitely buy again

Very lightweight, easy to manuever. Does a great job cleaning up dog hair. Overall great vaccum

Installed wood floors, wanted powerful light weight vacuum. Does amazing job.

This has great suction and battery life! Upgraded from my last cordless dyson and this one is far better!

Very good vacuum helps with everything and very practical to use

Love the lightweight design and attachments. Unable to use the carpet attachment on high power with a very thin rug so not sure how anyone does it with a thicker carpet.

Absolutely love this vacuum! Would recommend it to anyone!!