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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 360 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 360 reviews
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boight this one as a replacement for my V15 which i loved. I was skeptical on tbe price increase for what looked like a small number of features but boy was I wrong. Laser head is bigger, suction is better (boost mode), filter is amazing, power button, and the display is the best part. Now i know when my carpet is actually clean. I could not get the dog smell out of my carpet with the V15. Why? Because i wasnt done! There were still particles that i needed to keep cleaning and the display helped me achieve that by pin pointing the dirty sports and telling me when its clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning as you go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the V11 and ball 3. I like the toggle vs trigger. Only other vacuum I have now is a shopvac for heavy duty cleaning. It's excellent for homes, cars, and traveling. Wish there was a power lockout feature to avoid turning on accidentally when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I still think it is overpriced and I don't understand why the Gen5 does not incorporate the mop system (marketing), but we love the features it does have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Vacuum. Ever. Just get it on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum EVER. Yes, it's pricey, but it has a long warranty in case anything goes wrong in the first 2 years. I have owned 4-5 vacuums over 3 decades, and this one is the most practical, convenient and strongest. Always charged and ready to go for about an hour. Never once did I run out of juice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes vacuuming a breeze!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get a cordless vacuum but wow what a game changer. I did not know how much dust and dirt there was in my home. I love all the attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I can vacuum a 2000 sf house on one charge and it bucks up everything on the first try. It’s so easy to change out the attachments and to empty. Great product!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Awesome Vacuum!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever purchased!! Super easy to use, long battery life and the suction is awesome. I would highly recommend to anyone looking for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, I bought this when we moved into a new house, and this is the most effective and convenient cordless vacuum cleaner I have ever used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look and features of the design but not so much the cheap parts. I have owned 3 dysons before this one and i understand they want to make it light weight but the wheels and ball in the middle are so thin. I tried to roll it on my carpet and while it did pick alot up it was heavy and hard to push around. I had a hard time pulling the trash bin out with the button pushed it took lots of strength to pull it apart too. The battery did not last an hour for me. I liked the green laser light for hardfloors. I feel it wasnt worth the price as i felt it was going to fall apart.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating it must be to experience concerns with the build quality, maneuverability, and battery life of your Dyson machine, and we sincerely regret any disappointment this has caused. At Dyson, we strive to provide innovative and durable solutions, and your insights are invaluable in helping us improve.
      We’re glad to hear you liked the green laser light for hard floors, and we truly appreciate your perspective on the design. If you’d like assistance in troubleshooting or exploring possible solutions, we’d love the opportunity to help. Please feel free to email us at [email protected], and for prompt attention, kindly include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    Amazing Vaccum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Dyson vacuums and this is the best one hands down… Alittle pricey but worth every penny.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can get cat hairs out of surfaces I had thought were a lost cause—cushion dimples? No issue—felt seating that’s too delicate for pet hair takes? It’s got your back. When I first used it my girlfriend thought I was performing sorcery

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Outclasses the small Dysons

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen 5 vacuum is impressively powerful—noticeably stronger than the smaller Dyson models. It deep cleans carpets and hard floors with ease, picking up debris the others miss.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Best vacuum to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I’ve purchased. I have cats and dogs and it picks up hair and cat litter better than any of my many cleaning tools. I love the auto on button rather than holding a trigger constantly. It is a bit heavy in the handle due to the batter pack, but it’s performance outweighs this small inconvenience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely picks up the dirt. Happy you know longer have to hold the button down to keep it on. It has an off/on button. Battery could be longer on boost.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Carin, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Best Buy Employee

    Rated 4 out of 5 stars

    Powerhouse of a Vacuum

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a powerhouse cordless stick vacuum, often cited as having the most powerful suction of any Dyson cordless model to date, thanks to its Hyperdymium motor. It does have powerful suction, and I am always shocked with the amount of dirt it picks up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive Cleaning Power, Minor Design Quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaning power is truly impressive, effortlessly tackling various surfaces from hardwood floors to carpets. The "Detect" technology is a game-changer, automatically adjusting suction based on the surface type. The cordless design is incredibly convenient, allowing me to move around freely without the hassle of cords. The battery life is decent, providing ample time for a thorough cleaning session. The dustbin is easy to empty, and the filters are washable, which is a nice touch for long-term use. However, there are a couple of design quirks that prevent me from giving it a full five stars. The dustbin could be slightly larger, as I find myself emptying it more frequently than I'd like, especially during extensive cleaning sessions. Additionally, the maneuverability is good, but the vacuum can feel a bit heavy after prolonged use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid vacuum. Powerful and portable, it gets in all the tight spaces! It keeps its charge allowing for longer cleaning time. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little mavhhne with lasers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has a green laser so you can see yhr dust and hairon hardwood or tile wih ease. A bit heavy but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner surroundings'.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the current purchase of vacuum performance; it does a good job on cleaning hard surfaces as well carpets. Doing it job fast and is not in excess heavy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Victor, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this vacuum! It works well, has great suction, and the light is amazing. It is mounted on the wall so it wont fall over. Very pleased.

    I would recommend this to a friend
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