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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 366 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    No dust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! One of the best vacuums on the market. Makes my daily cleaning easier.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Milan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vaccume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to go from carpet to tile. I also like that i can see what gets picked up and it warns me when the battery is gettinh low. I really love the dyson vaccume cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somehow I’m excited to vacuum now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Dyson. I actually look forward to whip it out and clean up a little mess. Would definitely recommend. It’s not heavy, it fits in hard to reach spaces, cleans the area really well. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum it’s wonderful and I have no complaints

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Emily, thank you for sharing your feedback. We are thrilled to hear that you are enjoying the Dyson Gen5detect Cordless Vacuum and that it has met your expectations so well. At Dyson, we are committed to delivering powerful, innovative cleaning solutions that combine advanced technology with ease of use. Your satisfaction and positive experience reinforce our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support dysonglobal

  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson vacuum . Such a pleasure. And I don’t have to hold the on button down

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson Gen5detect Cordless Vacuum and finding it a pleasure to use. It is wonderful to know that the convenience of not having to hold down the power button is enhancing your experience and making cleaning more effortless. At Dyson, we are committed to designing products that combine innovation, comfort, and performance to meet the needs of our customers. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your thoughts. If you have any additional questions or require support in the future, please do not hesitate to reach out to our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson's just keep getting BETTER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from the V15 Detect. All I can say is WOW. I like the built in Crevice Tool. GREAT Suction!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Insane Suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum has the strongest wucjion out of any cordless vacuum ive used, love the fiber optic attachment. would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife, and she really loved it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 3 out of 5 stars

    Great Vacuum / could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great and honestly does more than a good job of cleaning. The battery life is just good enough to clean a 1 bedroom apartment that is mostly carpet as the carpet head uses more battery. The floor head with the laser is incredibly satisfying. My only gripe is the battery life, and the fact that the tube doesnt connect the to actual vacuum securely and has a lot of play. Doesnt seem to effect the suction but the very minimal movement creates a large amount of play overall. I gave three stars because for the price im not sure its really worth it… certainly does the job though.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 1 out of 5 stars

    Defective - No Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this vacuum when I first used it. Unfortunately, as others have noted, the wheel on the carpet attachment came off after only 2 months. Best Buy refuses to replace the vacuum and Dyson's warranty is garbage because they are out of stock on these replacement heads (because they keep breaking) with no ETA. My $1000 vacuum is useless now.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Gem 5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light more suction than previous models and other models. only comes with one battery wish it had 2 but it works great for daily juse om hardwood floors and LVTP and LVP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dyson works amazing and I love the different attachments that comes with it too. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! No regrets, worth every penny. Your floors and carpet will be spotless especially because the vacuum tells how clean everything is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, but the older version that we had worked great for over 3 years. It it stop working took back to store and they gave me a store credit and got this newer version. Hopefully it will last more than 3 years this time if not to to worry bought the 5 year warranty again.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall good but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit heavy. I wish you could use one attachment for floors and carpet and that the carpet attachment also had a light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK vacuum probably not for the price though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum cleaner. I love you don’t have to squeeze the trigger. There’s a lot of things I love about this vacuum the one thing that I’m a little on the fence about is the section on the.Eco mode it kind of sucks and when you have it on super section, you only have like six minutes to sweep something

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum very powerful lightweight great for those hard to reach area's workout breaking your back

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum with two dogs and one of them being a husky this has made my floors stay clean easier I love the green light attached so happy I bought this vaccum.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the interchangeable peices to the Dyson vacum. She has fun with the light that shows the particles on the floor. She loves the vacum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best cordless Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter for Christmas. She loves it. Also said it’s fun vacuuming now. Especially the brush for the baseboards

    I would recommend this to a friend