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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 374 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best vacuum a little high on price but you get what you pay for !

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Shushanik, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. No complaints. Crazy good suction, actually picks up fine dust that I’ve never seen before!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum always wanted one and was plesantly surprised by how well it preformed. I use it everyday to pick up my Huskies furr balls and when im done you would never know i even owned a pet.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Didn’t know what I was missing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old cordless with the new Dyson Gen5detect. Don't think I could ever go back to vacuuming without the little green light. I had no idea what I was missing. Thank you Dyson!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Dyson-just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t seen much that is better than my last one except I don’t have to hold the button to make it run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dyson vaccume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to go from carpet to tile. I also like that i can see what gets picked up and it warns me when the battery is gettinh low. I really love the dyson vaccume cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somehow I’m excited to vacuum now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Dyson. I actually look forward to whip it out and clean up a little mess. Would definitely recommend. It’s not heavy, it fits in hard to reach spaces, cleans the area really well. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    No dust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! One of the best vacuums on the market. Makes my daily cleaning easier.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Milan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    This was a fantastic upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Dyson vacuums for years. This next GEN is so far above everything else in it features it’s incredible.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Pat, thank you for sharing your feedback. We are truly delighted to hear that you have been a long-time Dyson user and that the Dyson Gen5detect Cordless Vacuum has exceeded your expectations. It is wonderful to know that the advanced features and performance of your new machine stand out so impressively. At Dyson, we are committed to continuous innovation and delivering products that elevate the cleaning experience. Your enthusiasm reinforces the value of our efforts, and we sincerely appreciate your loyalty and support over the years. If you ever have any questions or require assistance, please do not hesitate to reach out to our chat or voice support team. We are always here to help. Best wishes, Dyson Marketplace Support dysonglobal

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Returned mine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy (how do people use this for their whole house?) battery life sucks. On boost its only for 30 mins. I returned mine. It’s too expensive for not a whole lot of pay off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson's just keep getting BETTER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from the V15 Detect. All I can say is WOW. I like the built in Crevice Tool. GREAT Suction!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective - No Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this vacuum when I first used it. Unfortunately, as others have noted, the wheel on the carpet attachment came off after only 2 months. Best Buy refuses to replace the vacuum and Dyson's warranty is garbage because they are out of stock on these replacement heads (because they keep breaking) with no ETA. My $1000 vacuum is useless now.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Insane Suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum has the strongest wucjion out of any cordless vacuum ive used, love the fiber optic attachment. would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife, and she really loved it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Gem 5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light more suction than previous models and other models. only comes with one battery wish it had 2 but it works great for daily juse om hardwood floors and LVTP and LVP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! No regrets, worth every penny. Your floors and carpet will be spotless especially because the vacuum tells how clean everything is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dyson works amazing and I love the different attachments that comes with it too. I would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall good but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit heavy. I wish you could use one attachment for floors and carpet and that the carpet attachment also had a light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Vacuum / could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great and honestly does more than a good job of cleaning. The battery life is just good enough to clean a 1 bedroom apartment that is mostly carpet as the carpet head uses more battery. The floor head with the laser is incredibly satisfying. My only gripe is the battery life, and the fact that the tube doesnt connect the to actual vacuum securely and has a lot of play. Doesnt seem to effect the suction but the very minimal movement creates a large amount of play overall. I gave three stars because for the price im not sure its really worth it… certainly does the job though.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum it’s wonderful and I have no complaints

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Emily, thank you for sharing your feedback. We are thrilled to hear that you are enjoying the Dyson Gen5detect Cordless Vacuum and that it has met your expectations so well. At Dyson, we are committed to delivering powerful, innovative cleaning solutions that combine advanced technology with ease of use. Your satisfaction and positive experience reinforce our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support dysonglobal