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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 374 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s all about the green

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that it is better than I was expecting for a cordless. We replaced a Dyson corded, wife wanting the cordless but I was afraid the power would be insufficient. It isn’t the same, but we believe good enough. Five things I would tell you. 1) Battery doesn’t get near 70 minutes for practical general use… I’d say 20-30 is typical (unless you are just running Eco mode on hard floors). 2) Wouldn’t call it heavy like some say, but it doesn’t sit on its own like most corded vacs so YOU have to keep it upright. 3) The particle meter on the top is a silly gimmick to us. 4) It is expensive, so yeah, you are paying for the brand on top of a pretty decent vac with easy to use attachments and cleaning. 5) If you’ve ever had a pet obsessed with a laser dot, you might empathize. The green light shows every little spec of dust or hair on a hard surface and it is easy to obsess about getting it all and keeping it gone. Good thing is you might vacuum your floor more than ever.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Richard, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of vacuums breaking every year, we decided to buy a Dyson. Compared to the other vacuums we've owned this is certainly a nice vacuum. Our previous vacuum was a shark and we thought it would last a long time but it only lasted 2 years. The best thing we like about the Dyson is the suction power and we can see the dust on our hardwood floors also we use it on the bedrooms and it picked up old carpet Refresher from years of us using it on our carpet so we really love this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best of the 5 I have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite vacuum! I have 4 other Dyson vacuum’s, all different. While they all are great, this is my fav! The light that shows on the floor, shows every spec of dust. I have become obsessed with vacuuming because of it. The suction is so strong! I vacuumed with my old one first and then I vacuumed again with this one. It picked up everything the old one left behind! If you’re debating which to get, look no further. This is it!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Michael, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. It does a great job picking up even the little dust particles. I can vacuum my whole house in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Gen5detect Review

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the brand new Dyson Gen5detect and I am extremely satisfied with the overall performance of this vacuum so far. The new improved fluffy head provides much more visibility over the previous model (Dyson V15) which allows me to better visualize which areas to focus on cleaning. Furthermore, this vacuum also has a larger HEPA filter compared to the prior model and even claims to be able to vacuum particles at 0.1 microns which is virus territory. I would recommend this vacuum for those with allergies since the HEPA filtration system is among the best in class. Another major improvement over the previous generation is the switch from the trigger handle to an on/off button which improved overall ergonomics since there is no longer a need to constantly hold a trigger to maintain power while vacuuming. The only major downside I would say would be the price of this vacuum which places it in a premium category among cordless vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Edge cleaning, Weight

    Rated 4 out of 5 stars

    Dyson Cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great! The head you use for carpet/rug catches a little. It doesn't run over the rug smoothly. The hand held is a little heavy. Overall it performs really well and we really like it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson, you've done it again (,:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase - all of the attachments work perfect for every situation you can think of. The laser allows you the feeling of a great deep clean and I especially appreciate how the vacuum detects if it should amp up its power for a particular section.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Awesome Vaccuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better ease of use compared to V15. The fact that it has an On/Off button instead of a trigger, makes it much easier to use for extended periods of time, like when vacuuming larger surface areas. However, I don’t see any big difference in suction power between this and the V15. Great product from Dyson as usual. Peppery price, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Super vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dyson vacuum cleaner, and my impressions are mostly positive. ☺️ Power and efficiency. The vacuum performs excellently on all types of surfaces, whether it’s carpets, tiles, or hardwood floors. The suction power is impressive, even at the lowest setting. Design and convenience. The ergonomics are outstanding: the vacuum is lightweight, maneuverable, and intuitive to use. Its sleek design makes it a pleasure to handle. Cordless

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pets but was tired of weak and heavy cleaners that lasted barely a year. This thing has more power and cleans better with less noise then any of my previous pet vacuums and it’s easy to carry up and downstairs to get the whole house!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Light

    Rated 5 out of 5 stars

    If you can afford it, buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum to replace a broom. I used to hate sweeping up and always put it off. Now with this vacuum and the display showing how much stuff you picked up makes cleaning into a game. I Now vacuum my apartment at least once a day. The light that projects from the fluffy head really shows how much dirt is on the floor. I cannot recommend this vacuum enough. I never use boost mode, just leave it on auto and I have never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Dyson Gen5detect Cordless Vacum-Best Dyson yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Dyson cordless vacum. They all have lasted a year or two as they were not built for the long run. This model seems to be a much heavier duty device. It's a little pricey but I feel it is the best built of all the Dyson cordless we have had so far. As far as performance, it is solid and reliable. The weight of the device hanging on the wall is significantly more than any of the previous models we have owned. Make sure you have some strong walll anchors to keep this mounted properly. I would recommend this model over the others as the convenience alone of being cordless is a feature worth having.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Dyson does NOT disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson does NOT disappoint! I still have the upright vacuum that is 18 years old! I have a double coat pup that sheds puff balls everywhere. I needed a powerful vacuum that was easy to maneuver and powerful enough to pick up all the dog hair. I use it everyday to keep the hair at bay. I vac my entire house (1,300 sq ft) on one charge.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Laura, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Very good power for a battery vacuum!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the other Dyson I've owned. There was the option to get the one with more battery capacity, but for the space I have, more power was the ideal choice.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    The Dyson Gen5detect Cordless Vacuum with 7 access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect Cordless Vacuum with 7 accessories in purple is a powerful and versatile cleaning tool designed for modern households. At the heart of this model is Dyson’s latest motor technology, delivering impressive suction strength that tackles dust, pet hair, and debris across multiple surfaces with ease. One standout feature is its laser illumination, which highlights microscopic dust particles on hard floors, ensuring no spot is missed during cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Overall performance

    Rated 5 out of 5 stars

    Best Dyson Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson vacuum! I love the when I use the attachment for hard floors which projects the green light and exposes all dust and particular that cannot be seen with the naked eye. I feel satisfied knowing that my floors are spotless after I’m done vacuuming! You can never go wrong with Dyson. This is my second Dyson purchase and my first Dyson is still going strong as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Very good vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. We love ours. It is easy to use and it is very powerful. I love how it automatically detects the amount of dirt and changes the suction strength on its own. The wall accessory tray could be a little larger as things get very crowded

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you so much for the valuable response. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future. . For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Thanks for being the best part of Dyson.
      Kindest Regards,
      Marketplace Support dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Totally worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love this, it being so small and light yet so powerful makes it so easy to use. The green laser that lights all the dust on the hard floors is so nice. I’ve almost stopped using my broom since buying this bad boy. Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a lower end dyson and this doesnt even compare. The vacuum is 100x better and lgrabs everything whether carpet or hardwood. Would recommend to everyone! Battery life is also amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, excellent performance Battery life is about 75 minutes The vacuum cleaner have unique ways of taking out dust and dirt. In fact, I so much like it.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

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