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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the impressive suction power and long battery life of the Gen5detect Cordless Vacuum. Many appreciate its ease of use and the effective cleaning performance, particularly highlighting the helpful laser and light features for improved visibility. However, some find the vacuum to be heavy, and others note that the price point is a significant consideration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 365 reviews
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid vacuum. Powerful and portable, it gets in all the tight spaces! It keeps its charge allowing for longer cleaning time. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive Cleaning Power, Minor Design Quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaning power is truly impressive, effortlessly tackling various surfaces from hardwood floors to carpets. The "Detect" technology is a game-changer, automatically adjusting suction based on the surface type. The cordless design is incredibly convenient, allowing me to move around freely without the hassle of cords. The battery life is decent, providing ample time for a thorough cleaning session. The dustbin is easy to empty, and the filters are washable, which is a nice touch for long-term use. However, there are a couple of design quirks that prevent me from giving it a full five stars. The dustbin could be slightly larger, as I find myself emptying it more frequently than I'd like, especially during extensive cleaning sessions. Additionally, the maneuverability is good, but the vacuum can feel a bit heavy after prolonged use.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great little mavhhne with lasers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has a green laser so you can see yhr dust and hairon hardwood or tile wih ease. A bit heavy but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner surroundings'.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the current purchase of vacuum performance; it does a good job on cleaning hard surfaces as well carpets. Doing it job fast and is not in excess heavy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Victor, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Light, Suction power

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this vacuum! It works well, has great suction, and the light is amazing. It is mounted on the wall so it wont fall over. Very pleased.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Powerhouse of a Vacuum

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a powerhouse cordless stick vacuum, often cited as having the most powerful suction of any Dyson cordless model to date, thanks to its Hyperdymium motor. It does have powerful suction, and I am always shocked with the amount of dirt it picks up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5 cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes the best vacuums hands down. I promise you won’t even think about price once you start using it. The green LED light helps out so much and I had no idea how much pet hair and dust is on the ground.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Lightweight and powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, powerful, workhorse, large waste container, nice handheld option. Only problem is that both of the swivel caps for the vacuum head broke off after 6 months of usage. I used to have the V6 animal, and never had any issues with parts like that. Not sure why this newer version broke so suddenly.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy!

      Best Wishes,
      Ridhu
      Marketplace Support dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever owned..To bad it is so expensive that others can’t experience how incredible this vacuum works.. I highly recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A++ BEST cordless stick vacuum, great suction!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless vacuum! Ive purchase multiple vacuums in the past 3 years. 4 robot vacuums, two stick vacuums and none of them can get the job done. This cordless Dyson has managed to do everything and more! I do wish the battery life were slightly longer, especially when using it on Max. Also, its a little heavy but I just look at that as my arm workout for the day! Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best vacuum yet. This is a powerful vacuum that I can use despite my bad back. It's lightweight, easy to handle, and has great suction. You might think you've cleaned all the pet hair and dust—until you try this vacuum with the best feature of all, the laser light for floors attachment. I truly love this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Keeps getting better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Dyson V11, but this new one is even better. More power , longer battery life. Can’t beat it. No v

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Cleaning ocd freak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this because my other stick vac just wasnt cutting it anymore for my ocd. Bought this one because of the fact that it shows you where stuff is. The green light illuminates where does/dirt is and im obsessed with it. I have vinyl floors from core tec and it works amazing on it. Occasionally the brissles will stop working on rugs if the pile is too high but you just turn it to eco mode and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the suction power, the light weight and ease to maneuver around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my 5 year old Dyson with this, Best one I have ever had, on off switch now which is amazing that you don't have to hold the trigger, green laser that can see so much dirt that I vacuum twice as long now that I can see dirt. and Removable battery. Due to 7 cats We use everyday so the price was not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for a year now, having purchased it after having LVP flooring installed throughout the house. It has been heavily used. Easy to use, easy to clean. The only con? The light shows me how much I needed to sweep yesterday that you can’t see with the naked eye!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Abby, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    great vaccum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it....we love Best Buy! It's great to see the dust and dog hair - you really know you've done the best cleaning job...

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jennifer, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power is amazing! Purchased for my elderly mother that being said, it is a bit heavy for her but she’s fine with that since I do most of her cleaning! Haha.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    It’s Pretty Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Dyson fan since the beginnng. This new model does have good suction and filtration which is why you choose a Dyson. It’s not as ergonomic as past designs and even find my hand going numb holding it for 10 minutes. The hard floor “soft brush” attachment is effective but not efficient due to its small width. Dyson has got to come out with a wider option. Lastly, If you love to vacuum, you’ll be doing a lot more of it with the added “benefit” of the green light. It shows you how disgusting your home becomes overnight by illuminating every spec of dust! Happy vacuuming!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing and Love, Love Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to find a flaw, or not find it handy, or find any reason to sink into buyers remorse…. But I couldn’t! I love this vacuum! I have used it everywhere! Furniture, different floor types, the car, walls for dusting. It’s a crazy amount of $$$ but it saves time, it’s easy to grab and go, and just works great. It even gets the tiny bits of cat litter on the first pass.

    I would recommend this to a friend
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