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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 374 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were always been a fan of Dyson products and this vacuum cleaner is by far the best one we have. A quality product , easy to use anf exceeds all expectations.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive Cleaning Power, Minor Design Quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaning power is truly impressive, effortlessly tackling various surfaces from hardwood floors to carpets. The "Detect" technology is a game-changer, automatically adjusting suction based on the surface type. The cordless design is incredibly convenient, allowing me to move around freely without the hassle of cords. The battery life is decent, providing ample time for a thorough cleaning session. The dustbin is easy to empty, and the filters are washable, which is a nice touch for long-term use. However, there are a couple of design quirks that prevent me from giving it a full five stars. The dustbin could be slightly larger, as I find myself emptying it more frequently than I'd like, especially during extensive cleaning sessions. Additionally, the maneuverability is good, but the vacuum can feel a bit heavy after prolonged use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I can vacuum a 2000 sf house on one charge and it bucks up everything on the first try. It’s so easy to change out the attachments and to empty. Great product!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid vacuum. Powerful and portable, it gets in all the tight spaces! It keeps its charge allowing for longer cleaning time. Recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Wanted to love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look and features of the design but not so much the cheap parts. I have owned 3 dysons before this one and i understand they want to make it light weight but the wheels and ball in the middle are so thin. I tried to roll it on my carpet and while it did pick alot up it was heavy and hard to push around. I had a hard time pulling the trash bin out with the button pushed it took lots of strength to pull it apart too. The battery did not last an hour for me. I liked the green laser light for hardfloors. I feel it wasnt worth the price as i felt it was going to fall apart.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating it must be to experience concerns with the build quality, maneuverability, and battery life of your Dyson machine, and we sincerely regret any disappointment this has caused. At Dyson, we strive to provide innovative and durable solutions, and your insights are invaluable in helping us improve.
      We’re glad to hear you liked the green laser light for hard floors, and we truly appreciate your perspective on the design. If you’d like assistance in troubleshooting or exploring possible solutions, we’d love the opportunity to help. Please feel free to email us at [email protected], and for prompt attention, kindly include "Dyson Review" in the subject line. dysonglobal

  • Rated 5 out of 5 stars

    Quality vaccum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for almost a year now, still happy with the quality of job this vacuum does.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best vacuum to date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I’ve purchased. I have cats and dogs and it picks up hair and cat litter better than any of my many cleaning tools. I love the auto on button rather than holding a trigger constantly. It is a bit heavy in the handle due to the batter pack, but it’s performance outweighs this small inconvenience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, I bought this when we moved into a new house, and this is the most effective and convenient cordless vacuum cleaner I have ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great little mavhhne with lasers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has a green laser so you can see yhr dust and hairon hardwood or tile wih ease. A bit heavy but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning as you go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the V11 and ball 3. I like the toggle vs trigger. Only other vacuum I have now is a shopvac for heavy duty cleaning. It's excellent for homes, cars, and traveling. Wish there was a power lockout feature to avoid turning on accidentally when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Best Buy Employee

    Rated 5 out of 5 stars

    Outclasses the small Dysons

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen 5 vacuum is impressively powerful—noticeably stronger than the smaller Dyson models. It deep cleans carpets and hard floors with ease, picking up debris the others miss.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Light, Suction power

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this vacuum! It works well, has great suction, and the light is amazing. It is mounted on the wall so it wont fall over. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Vaccum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Dyson vacuums and this is the best one hands down… Alittle pricey but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely picks up the dirt. Happy you know longer have to hold the button down to keep it on. It has an off/on button. Battery could be longer on boost.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Carin, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Lightweight and powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, powerful, workhorse, large waste container, nice handheld option. Only problem is that both of the swivel caps for the vacuum head broke off after 6 months of usage. I used to have the V6 animal, and never had any issues with parts like that. Not sure why this newer version broke so suddenly.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy!

      Best Wishes,
      Ridhu
      Marketplace Support dysonglobal

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A++ BEST cordless stick vacuum, great suction!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless vacuum! Ive purchase multiple vacuums in the past 3 years. 4 robot vacuums, two stick vacuums and none of them can get the job done. This cordless Dyson has managed to do everything and more! I do wish the battery life were slightly longer, especially when using it on Max. Also, its a little heavy but I just look at that as my arm workout for the day! Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner surroundings'.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the current purchase of vacuum performance; it does a good job on cleaning hard surfaces as well carpets. Doing it job fast and is not in excess heavy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Victor, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Cleaning ocd freak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this because my other stick vac just wasnt cutting it anymore for my ocd. Bought this one because of the fact that it shows you where stuff is. The green light illuminates where does/dirt is and im obsessed with it. I have vinyl floors from core tec and it works amazing on it. Occasionally the brissles will stop working on rugs if the pile is too high but you just turn it to eco mode and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Gen5 cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes the best vacuums hands down. I promise you won’t even think about price once you start using it. The green LED light helps out so much and I had no idea how much pet hair and dust is on the ground.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Keeps getting better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Dyson V11, but this new one is even better. More power , longer battery life. Can’t beat it. No v

    I would recommend this to a friend
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