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Customer Ratings & Reviews

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Comp. Value: $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 376 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 376 reviews
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power is amazing! Purchased for my elderly mother that being said, it is a bit heavy for her but she’s fine with that since I do most of her cleaning! Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my 5 year old Dyson with this, Best one I have ever had, on off switch now which is amazing that you don't have to hold the trigger, green laser that can see so much dirt that I vacuum twice as long now that I can see dirt. and Removable battery. Due to 7 cats We use everyday so the price was not an issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can get cat hairs out of surfaces I had thought were a lost cause—cushion dimples? No issue—felt seating that’s too delicate for pet hair takes? It’s got your back. When I first used it my girlfriend thought I was performing sorcery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hieuvan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and comfortable Clean easy battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for a year now, having purchased it after having LVP flooring installed throughout the house. It has been heavily used. Easy to use, easy to clean. The only con? The light shows me how much I needed to sweep yesterday that you can’t see with the naked eye!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Abby, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I have ever owned..To bad it is so expensive that others can’t experience how incredible this vacuum works.. I highly recommend

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    It’s Pretty Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Dyson fan since the beginnng. This new model does have good suction and filtration which is why you choose a Dyson. It’s not as ergonomic as past designs and even find my hand going numb holding it for 10 minutes. The hard floor “soft brush” attachment is effective but not efficient due to its small width. Dyson has got to come out with a wider option. Lastly, If you love to vacuum, you’ll be doing a lot more of it with the added “benefit” of the green light. It shows you how disgusting your home becomes overnight by illuminating every spec of dust! Happy vacuuming!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Powerhouse of a Vacuum

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Gen5detect is a powerhouse cordless stick vacuum, often cited as having the most powerful suction of any Dyson cordless model to date, thanks to its Hyperdymium motor. It does have powerful suction, and I am always shocked with the amount of dirt it picks up

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing and Love, Love Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to find a flaw, or not find it handy, or find any reason to sink into buyers remorse…. But I couldn’t! I love this vacuum! I have used it everywhere! Furniture, different floor types, the car, walls for dusting. It’s a crazy amount of $$$ but it saves time, it’s easy to grab and go, and just works great. It even gets the tiny bits of cat litter on the first pass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    2nd one is the charm?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great but the canister fills up fast. Not only is it small but you need to empty it if it goes past the fill line. My experience had the canister 1/4 filled if that much but some of it wa already past the fill line. The rubber stopper does not work to keep the matter in the bottom part of the canister. The battery lasts with this product unlike the earlier models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vaccum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it....we love Best Buy! It's great to see the dust and dog hair - you really know you've done the best cleaning job...

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jennifer, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    My Best Vacuum Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best vacuum yet. This is a powerful vacuum that I can use despite my bad back. It's lightweight, easy to handle, and has great suction. You might think you've cleaned all the pet hair and dust—until you try this vacuum with the best feature of all, the laser light for floors attachment. I truly love this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    It sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the laser feature is nice. Easy to use and the battery lasts long enough to vacuum the entire house

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Dyson Gen5detect cordless vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, and quieter than some of the other models. I like the clever attachment within and attachment concept -- fewer attachments to keep track of or to have to find places to store and then remember where you put it. The only negative is that when used as a handheld vac, the base is heavier than their earlier models, so it gets to be too heavy after a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well and easy to use. Wish it was a little lighter for addressing high dusting areas.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Green dirt destroyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after old one quit. After researching vacuums, I decided on the Dyson Gen5 Detect. It is a great vacuum and the green light does help detect the smaller dirt particles. It was pricey but feel it was worth it. It has great suction and light weight is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is well worth the price. It has an app with instructions and “how to” videos to make sure that the customer is well informed on how to use this vacuum. I love the display panel on the top part that shows what’s being vacuumed up and how much time is left before it needs to be charged. It comes with attachments so there is no surface that can’t be reached. The first time I used it, I was surprised by how clean the carpet w. It looked as though I had shampooed it. This vacuum is phenomenal!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson vacuum I have ever used. It is simple to use and does a great job without the smell of a typical vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Great Vaccuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light on the floor attachment is awesome. You can see every little hair, which makes you want to vacuum more lol wish they had the light on the rug attachment too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Nicole, thank you for providing your great feedback! We are delighted to hear that your Dyson Gen5detect Cordless is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Expensive but the best vacuum we have owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than powerful enough for my little house! Battery life is more than enough.

    I would recommend this to a friend
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