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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 366 reviews
  • Rated 5 out of 5 stars

    great vaccum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it....we love Best Buy! It's great to see the dust and dog hair - you really know you've done the best cleaning job...

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jennifer, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5 detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing and Love, Love Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to find a flaw, or not find it handy, or find any reason to sink into buyers remorse…. But I couldn’t! I love this vacuum! I have used it everywhere! Furniture, different floor types, the car, walls for dusting. It’s a crazy amount of $$$ but it saves time, it’s easy to grab and go, and just works great. It even gets the tiny bits of cat litter on the first pass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    2nd one is the charm?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great but the canister fills up fast. Not only is it small but you need to empty it if it goes past the fill line. My experience had the canister 1/4 filled if that much but some of it wa already past the fill line. The rubber stopper does not work to keep the matter in the bottom part of the canister. The battery lasts with this product unlike the earlier models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is well worth the price. It has an app with instructions and “how to” videos to make sure that the customer is well informed on how to use this vacuum. I love the display panel on the top part that shows what’s being vacuumed up and how much time is left before it needs to be charged. It comes with attachments so there is no surface that can’t be reached. The first time I used it, I was surprised by how clean the carpet w. It looked as though I had shampooed it. This vacuum is phenomenal!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5detect Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    It sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the laser feature is nice. Easy to use and the battery lasts long enough to vacuum the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well and easy to use. Wish it was a little lighter for addressing high dusting areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson vacuum I have ever used. It is simple to use and does a great job without the smell of a typical vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Dyson Gen5detect cordless vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, and quieter than some of the other models. I like the clever attachment within and attachment concept -- fewer attachments to keep track of or to have to find places to store and then remember where you put it. The only negative is that when used as a handheld vac, the base is heavier than their earlier models, so it gets to be too heavy after a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Green dirt destroyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after old one quit. After researching vacuums, I decided on the Dyson Gen5 Detect. It is a great vacuum and the green light does help detect the smaller dirt particles. It was pricey but feel it was worth it. It has great suction and light weight is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Great Vaccuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light on the floor attachment is awesome. You can see every little hair, which makes you want to vacuum more lol wish they had the light on the rug attachment too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Nicole, thank you for providing your great feedback! We are delighted to hear that your Dyson Gen5detect Cordless is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuums,love th hardwood floor attachment with the light, shows everything lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much better that I thought I had v8 for 6 years It was time to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get your Dyson Products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson makes great products. All their products are a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    This vacuum sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow.. I've never had a vacuum that sucks as much as this vacuum. Thoroughly impressive. Worth every cent.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Brian, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson vacuum is the most amazing vacuum I’ve ever owned. Every piece of dog hair, even the ones unseen is easily sucked right into the canister! Win!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Laura, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson Gen5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Dyson cordless vacuums for many years. This model definitely shows all the improvements Dyson continues to implement. Cleans fantastic on wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Expensive but the best vacuum we have owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than powerful enough for my little house! Battery life is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum I've ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is amazing I'm giving my review a year later and I can't live without this thing. It gets everything my old vaccum could neveeeerrr lol

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Margo, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Another great Dyson vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dyson and each has had it's own qualities. I have 2 dogs and need a lightweight, quick to use vacuum. I'm really pleased with this newest model. The run time is affected by power usage & Im getting used to that. The light on hard floors will really show you how dirty things are! I like the enclosed brush on stick for quick pick ups. Nice machine overall.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Pamela, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great Vac but $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say it’s worth the price, no vac should be over $500 but here we are. It is an incredible machine.

    I would recommend this to a friend