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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.4 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the impressive suction power and long battery life of the Gen5outsize Cordless Vacuum. Many appreciate its ease of use and the large dustbin capacity, while some find the weight to be a drawback. Other features, such as the laser-assisted cleaning and included accessories, also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 240 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dyson Awesosme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fifth Dyson purchase. Very impressed with the capacity and the green light for dust on hardwood floors. The second battery is also awesome to have with the extra charger so you always have a second battery to plug in for big clean up jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Dyson vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all our Dyson vacuums! This one is comparable to the corded Dyson but way less bulky. Easy to use and set up! Lots of attachments and it has serious suction powers!

    I would recommend this to a friend
  • Pros mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the smaller canister and it didn’t work well for me. Love the larger canister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cordless Vacuum Dyson Has

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this model when our old Animal v8 died on us. We have four pets, so we vacuum at least once daily if not more. The heads on this vacuum and the cleaning power all in a cordless surprised us, because we expected that kind of power only from a corded Dyson. Hands down, this is the best Dyson vacuum we have owned to date (our third one in close to 20 years).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motor, great support, poor quality parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motor and attachments. The wheel broke on the second use for the carpet attachment. Dyson replaced this so all is good. Great experience overall, giving 4/5 because of the brittle plastic.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that yourDyson - Gen5outsize Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    cordless vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to assemble and to use. But buy this item from Best Buy and not Dyson. The company is impossible to deal with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I’ve had dysons before, but this one is by far my favorite. The fluffy optic head helps me clean my floors sooo much better. I have 4 cats, and this makes a world of a difference. The large bin and auto feature truly make cleaning a better experience.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I ever expected! You won’t regret this purchase just do it! Comes with an extra battery but have yet to need it because I am getting over an hour of run time in auto!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Standard size options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a V11 Animal before this, it's much better than those standard size options. I appreciate having an on/off button instead of the power trigger on the standard as well.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    The Best Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3rd Vacuum and it’s simply the best and gets better every time.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello John, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Unfortunately had to return - loud grinding noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today I purchased the gen5outsize. Right off the bat it made a really loud, grinding type noise. I've had multiple Dyson's through the years and have never heard this kind of noise before. I figured I had a defective model so I went back to Best Buy and exchanged it. After returning home the replacement vacuum made the exact same noise as well. I did some research online because I thought it was odd that both of the vacuums had the same issue. Turns out the hair removal vanes, which are plastic, push into the brush roll during forward passes. Sadly, I had to return the second one and came home empty handed. I noticed most of the new models have the hair removal vanes so I'm afraid to purchase another Dyson. I don't know if I'm just unlucky purchasing two vacuums having the same issue or if it's a design flaw. Had the gen5outsize not had the hair removal vanes I definitely would've kept it. I actually thought about trying to remove them myself but decided against it because had something gone wrong I wouldn't have been able to return it. Extremely disappointed in this model.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Gen5outsize Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. I was hesitant at first because it is so expensive, but I am happy I bought it. It lets me see dirt and dog hair I can't see without the laser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a Shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so sad that this Dyson vacuum did not meet our expectations. For the very large price tag, we expected it to be the end-all-be-all..but, that it is not. The motor is SO loud, whether on carpet or hard wood, and the light on the Fiber Optic Wand doesn’t work properly! I read all of the “try this if”..or, “try that if” to see what might be going on, but, as the vacuum is brand new..I really couldn’t see why there were issues from the beginning! After reading a ton of reviews, turns out several people have had the same or similar experiences. What a shame:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I’ve been waiting for Dyson to come out with a light so you could see dust and pet hair and they came through big time, this vacuum is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my wife this for her birthday. My wife LOVES this vacuum!! Don't worry y'all, she actually asked for this for her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Hurry up and buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade my Dyson for some time now and I am glad I did. Lol this Dyson made me see things I didn’t know was there. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    The vacuum cleaner works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I used it and the vacuum cleaner is working great I am totally satisfied with this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and battery duration. It is more expensive but the differ3nce in quality is noticable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new Dyson being we have 3 German Shepards Dyson is the only way to go.The cordless outsize rocks.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Brian, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best vacuum!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! Works amaing and light weight! Big bonus my husband now vacuums because he loves the laser!

    I would recommend this to a friend
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