Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,468 reviews
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    You're paying for the name....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product at the recommendation of a colleague. Let me start with the Air Purifier. I don't know if my air is any cleaner or not. I didn't buy the model that has the App and the display on the machine so there is really no way to know if this product is purifying my air or not. As for the heating portion, I am a little disappointed in the heating ability. I turn it all the way up to the max blower speed and the max temp and this thing blows luke warm air. Not what I paid $400 for. The normal fan without the heater seems to have much more power and am satisfied with this feature. I really bought this for the heater with a bonus of it being an air purifier. Very underwhelmed with the heater.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Timmy, this is Kelly with Dyson. I'm sorry to read from your review that you've found the heater function of the HP01 Pure Hot + Cool to be so disappointing. This sounds unusual to hear that you weren't feeling the benefit of heated air. With built-in thermostat control, you have the ability to adjust the room temperature up to 99 degrees Fahrenheit, and have adjustable airflow speeds of 1-10. Your machine will blow heated air until your room reaches the target set temperature (for example, 73 degrees), and once it hits that target, the machine will go into standby.

      It does not sound like your HP01 is performing as it should. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet, effective heater/air filter for small room

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works out of the box and the remote is fairly intuitive. It run very quietly, but that also means it doesn’t move that much air. For a small room like a kids bedroom, it is very good. Not so much for larger spaces.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Dyson Does it again

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my stay at home work office space where it can get warmer than the rest of the room in the warm months and cooler in the cold times of year. Puts out good heat and cooling. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Change in air quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I never thought I would dish out that type of money for a fan. It's more than just a fan. I can't believe how comfortable it can make a room feel. I have bad allergies it makes such a tremendous difference. Thank you Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Such a Helpful Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have times when I am too hot and times when I am too cold so this Dyson product was a MAJOR help for me! I would definitely recommend this product. Plus, the shipping was really fast so it seems like I received it in no time. Definitely a worthy buy.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    So Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price. Heater feature is so deluxe. Once it reaches the desired temp, it turns off. Very consistent and accurate. Sinuses cleared up in days! I bought a second one a week later. And Best Buy had terrific black Friday prices!

    I would recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Dyson fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hot and cool fan from Dyson. Had to return it. To me my 25 dollar heater with fan can do the same job as this one. The price is over price there is other fan out there that can do just the same.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the Dyson HP01 Pure Hot + Cool. The Dyson Pure Hot + Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson Fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the cool and heat function of this unit. It is out third Dyson fan. Also she loves the tilt function. Worth the money. She uses this one in her nail salon and it really helps with cleaning the air and keeping her space fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best fans ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it cools and heats the room perfectly. This is the 3 Dyson air treatment device i have purchased i left my 2 older devices at my old home with the family and bought this one for my new place.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Heater is nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling mode is essentially a fan, but the heating is pretty good. I like how when it hits the temp set it goes to a lower mode to still purify the air. I live in a drafty apartment and it's great to heat whatever room I'm in.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Best fan ever

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fan! The best and only fan I’ll buy from now on. Keeps me breathing clearer air, it has great features (cold, hot, timer, replaceable filter…) I’ve used it a bunch and the filter is still going.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dyson - HP01 Pure Hot + Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its quiet and the heat part works good. Its still a lot of money for basically a fan. Have not had it long enough to see if the purifier works well. Not sure I would recommend it or not.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Seems good. Hard to verify.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how you know whether a product like this is actually working, but we do feel like we have less pollen and allergens in the air when we run this.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Piece of art

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can not only looks incredible and like a piece of art sitting in the office, it also provides heating and cooling as needed. Quiet but with excellent airflow and I highly recommend it if you can get it as a deal of the day; not full price.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone in the market for multi functional hot/cold air + purifier. Quite so quite that you can hardly hear and gets the job done excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investment is worth it, 100%! I’m able to cut back on my electric bill in my apartment by being able to use this as a strong fan and heater as opposed to relying solely on my AC unit. And it’s cool looking.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Purifier / hot and cold air blower

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the purifier function more than anything. In that regard I really like this product. If you want this for the cooling function, I think you'll be disappointed unless you are sitting right in front of it the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Excellent Product!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My parents love all of its options. It was delivered and have not had any issues with this Dyson product. My mom instantly noticed the change in air quality with this machine running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Air

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this. Nice table size purifier works nicely in the summer and can switch to a heater in the winter. Nice to warm up a room not the whole house Nice to warm up a room not the whole house It is also easy to replace the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Dyson Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently thus far. Keeps my office very warm and is aesthetically pleasing. Shuts off when the desired temperature is reached. I will use the cooling feature in the spring / summer. Expensive, but highly recommended.

    I would recommend this to a friend