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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,437 reviews
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Neat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet and seems pretty effective. I like that I can use the app and Alexa to control some of it. I am glad I went with one that can do heat as well as the fan; it's a lot better than I thought that would be.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Dyson hp04

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My room is no longer stuffy and warm, the fan really cools down my room. Have not use the heater option yet but will in a few weeks when the weather gets colder. Its a bit expensive but worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson Fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has a high pitch noise at times when running for a couple hours. Comes with handy remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    So good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, it can heat up my first floor of my apartment, the app is really helpful if I don’t want to get up to turn it on or control it. I really like knowing the humidity in my house too so I love that feature !

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great air purifier and heater. It has a dial to show the air quality so you can tell how clean the air is your breathing. It is a great heater if you need to heat a space quickly for a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 2 out of 5 stars

    Good design with crippled functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have the Dyson fan tower, and I've enjoyed the performance and convenience of the excellent design, quiet operation and wifi connectivity. I needed a good hepafilter in a heater unit for the winter, so the Dyson HP04 seemed like a great option after this experience. Again, its excellent design, quiet operation and functionality impressed me when I set it up. The heating feature works great, and the wifi connection was as easy as before with the fan tower. One BIG problem. As soon as I set it up on wifi a software update was automatically downloaded and installed. This seems to have blocked wifi access to the heat function. The app on my phone has no control for the temperature, and if I even try to turn the unit on remotely from my phone app the heat function is shut off - even if it was on when it was last used. The only way to switch on and control the heat is with the silly hand-held remote, standing in front of the unit. This is a ridiculous waste of functionality for a very capable machine. After contacting Dyson several times I was finally told they can't do anything about it because it's a UL regulation which prohibits them from allowing heat control over wifi. What?!?! Anywhere else in the world is OK, but just not in the USA. I feel like I've wasted a lot of $$ on this, and I'd love to return it to the store, but it's just not a priority. I'll probably stick it out and hope a future update changes things when Dyson is able to get UL to come around. They REALLY need to label these things in the store with this warning before people waste their time and money. Just get a $50 cube heater and save your money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Donna,
      This is Miella from Dyson. Thank you for your review. We thank you for the feedback and do apologize for any inconvenience. All purifiers do come with the remote controls to be able to control the heat function. We include remotes as the traditional method of controlling the machine should a customer not have the functionality to utilize the app, or if the app runs into any issues. Due to the US UL-1278 standard, the heating function cannot be controlled via the Dyson Link App.

      Thank you again for the review,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier and fan is easy to use, relatively easy to set up and fairly quiet when operating. It can provide a significant amount of information about how it is performing and it’s operation. I would recommend the product!

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty much as I hoped. My apartment is 640 sq ft and it does a good job moving the air around. The heater works well. I do have allergies and running over night kept me cool without waking up plugged up like I would with a window fan. The only issue is that at fan speed 5 you hear the faster motor or something kick in, and at speeds 5 and 6 there is a tiny whining sound. At lower speeds its very quiet and higher speeds covers the whine sound. Im going to listen closely if it gets worse, but its not bad. All the features and sensors are really cool. If you bought 3 devices separately for large room spaces, they would still cost a lot,lack the sensors, and have a bunch to store in your closet.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Best air purifier on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fan, heater, air purifier, and great way to get rid of odors. If you are looking for all these options.... This is the breatest buy. It's better than buying one of each. A definite buy for any home or business.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Works legit and super high tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fan, the App and display screen are too notch. I have allergies and sensitive sinuses. This product has improve that dramatically. How I tests the smoke purification like in the ad and that was totally not accurate lol maybe in a vacuum. Not sure how strong it is. But I def want to get more and put them in my several rooms of my home and family members. Dyson is always leagues above the rest. Fan should be stronger and able to make it slightly colder. Also night mode is perfect. So don’t worry about it being too loud. Light weight and portable. Best purchase of the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Perfect little heater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our little cold space heats and circulates air. Even filters the air, couldnt ask for anything more. Wide oscillating range and will definitely shop dyson. Quality products and work for our exact needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my health!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fan! I was able to show my landlord that there was a sewer issue and a very strong unhealthy smell in my house by showing him a reading of my fan, and he fixed it!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    3-in-1 + Wifi - What else you need?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have kept this in our newly finished basement. Keeps the air clean, and is an effective alternate source of heat during cold days. Excellent App from Dyson to keep track of air quality, humidity etc.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i heats up really fast and has plenty of speed to push air out. It rotates almost 360. I didn't notice any difference in air quality while using but i enjoy this product

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 3 out of 5 stars

    Not Very Effective For Cooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price if you are buying for cooling. Whisper quiet and effective heater. Could not effectively compliment air conditioner in large open spaces. Cooling is more of an impressive fan. However for the cost, there are other options. Avid Dyson fan but unfortunately the cooling is misleading. Really just a quiet fan that circulates air at great angles but without impactful added cooing. Fair but expensive product if cooling is not your primary concern.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're happy to hear from your review, that in your use, you have found the HP04 Pure Hot + Cool to be so quiet during use, as well as such an effective heater. With regard to cooling, our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. 

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Heating, Noise level

    Rated 5 out of 5 stars

    Excellent air filter + hot/cold fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for air filtering, hot and cold fan. Quiet, and fun to use with mobile apps with all the air and temperature information inside and outside, can start air filtering on mobile before back to home...

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Best purifier in the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purifier I've ever had, the heater/fan is just a bonus. Also like the fact I can position it to blow down or up too and can control from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great buy, but really pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on both modes, hot and cold. With auto mode you just set it and forget it, it'll analyze the air and turn on when it reaches a certain level. The app is also really easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Had it for a few years. The filters last me about a year. Love the hot and cool operation.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Really great addition to the home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology in this is next level. It provides a ton of information about air quality in your home and does a really good job keeping the room cool. Very happy with this purchase and would consider getting another!

    I would recommend this to a friend