Customer Ratings & Reviews
- Model:
- 385933-01
- SKU:
- 6493104
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the HP04 Pure Hot + Cool's air quality improvements, heating capabilities, and quiet operation. Many appreciate its ease of use and the helpful app, while some find the sleek design appealing. However, the high price point is a common concern, and some customers note the unit's larger-than-expected size. A few users reported occasional performance issues.
This summary was generated by AI based on customer reviews.
Love my new Dyson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson!!! So awesome 3 in one and it’s so neat design!!! Love it!!!!
I would recommend this to a friendIt’s ok for a three in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work pretty good as a heater and purifier but the cool mode is just a low budget fan that doesn’t push much air , also the temperature reading is about 5 degrees off ,I thought it was just my unit but when I exchanged it , the new one did the same thing.
I would recommend this to a friendGreat heater, great fan. good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! The remote makes this so easy to use. its a super good quality product.
I would recommend this to a friendWorks real well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well - I love it. There is a larger, and more expensive, model that has "state of the art" filters.
I would recommend this to a friendPurifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan that will protect my family from germs great buy glad i came in store that day
I would recommend this to a friendA definite necessity for sleeping!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the HP02 and now use it in my living room! The HP04 is even better! Couldn’t have made a better purchase!
I would recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Good purifier. Better heater. Ok at cooling. DO NOT carry by its donut hole.
I would recommend this to a friendAmazing fan and heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot and cold this is my 4th one to own no complaints!
I would recommend this to a friend- Pros mentioned:Air quality
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fan thinking that it would cool my garage, but it did absolutely nothing. If you’re looking to buy this for purely a purifier that I would recommend it but if you were looking to cool a room then I would not recommend this and would rather get a portable air conditioner
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Edgar, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.
Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Amazing fan and air purifier, great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan has saved us a few times from allergens, smoke inhalation and various low quality air issues.
I would recommend this to a friendWish it has a higher fan setting.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design. Wish it had a higher fan setting. It would make a fine pitch noise once in a while.
I would recommend this to a friend- Pros mentioned:Air quality, Heating
Not a Cooler!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this one star because the unit is not a cooler, as advertised. It may be a good heater and air purifier but it is advertised as a Hot + Cool Smart Tower.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Purified
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great . Does more then eat I needed it to do . I’m am happy with my purchase
I would recommend this to a friendAwesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product loved it will be using this forever never going to anything else besides dyson
I would recommend this to a friendGreat air filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air filter. Seems to have removed some of the allergens that have bothered me.
I would recommend this to a friendReliable Heater
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected! Love the auto feature on maintaining heat at the desire temperature.
I would recommend this to a friendOverrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super expensive and it doesn't feel like its filtering anything. The cooling fan is simply that a fan. A simple$20 fan and sepreat filter would have done. And would not have taken as much space. The ascetic appeal is alright. And at least is safer around children. Since it does not have blades.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App. Please consider reaching out to us directly at [email protected]. We're always keen on providing support if ever needed.
Best wishes,
Kelly
Dyson Customer Support
Al
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. we are very happy witth our purchase.
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works well with my phone. Easy to put together.
I would recommend this to a friendCould be better.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as fan and air purifier. Not so good in heat mode in the bedroom. Fan cycles too much, even on manual setting which should limit fan speed. When heat elements come on, fan "roars" to life, waking me up every time. No intelligent response from Dyson as to what, if anything, can be done. So, wasted money on the heater.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Fred, this is Kelly with Dyson. We're glad to hear that in fan mode, you've been happy with the overall performance from your Dyson HP04 Pure Hot + Cool. When using your machine in heat mode, once the target temperature you set has been reached, your machine will idle. Once the room temperature falls below that target, the machine will begin expelling heated air again, which sounds like what you're describing. We'd value the opportunity to learn more about your experience and answer any other questions or concerns you have on your Dyson. Please feel free to email us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support