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Customer Ratings & Reviews

Dyson - Lightcycle Desk Task Light - Black/Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 22 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-22 of 22 Reviews
  • Rating: 5 out of 5 stars

    It’s a Dyson, fantastic

    Posted
    Kristof33
    • Tech Insider NetworkTech Insider Network

    Who doesn’t want a light projected to last 60 years? Takes 5 mins if that to assemble. Feels like a super sturdy product. I never even knew I wanted a light that changes color temperature based on time of day specific to my area, but it’s awesome. Turns on automatic when I’m working under it. Completely and easily adjustable in dyson app. Can adjust to very bright. Cool industrial modern design. I have it for my photo studio. Such a cool addition. Adjustable vertically and horizontally with the strength of a pinky finger. And if I leave it on, it will turn off for me. This is my second Dyson product an I’m amazed again how they can take something as simple as a lamp and turn it into masterpiece. I absolutely recommend it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Chick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just unpacked and assembled the Dyson lightcycle. I was so looking forward to this light. First of all it is very unattractive and industrial. When assembled the vertical bar is very wobbly where it meets the base, even though I tightened the base screw plate as far as possible. Then the clincher.,...the led light did not work despite reading the instructions and pushing the appropriate buttons. You guessed it.....I returned the lamp the same day to Best Buy for a full refund with no problem. For $599 one should expect a much better product and experience. Buyer beware,

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Lightcycle™ Desk Task Light. I am sorry to learn of the frustrating experience you had while assembling your light. You can also rest assured, while this is not the kind of experience we expect for our valued owners and we don't anticipate problems occurring, Dyson does back all our Lightcycle™ lights with a free 5-year guarantee when purchased new and from an authorized retailer. To support this effort, we have dedicated resources in place to support via our telephone helpline, live chat directly on our website as well as 24-hour email assistance. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US