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    • Brand Response

      DysonProductExpert 

      July 13, 2017

      Hi Kacy, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Cool Link Tower. I am pleased to hear you are satisfied with the fan.

      As for the cooling, the purifier is not designed to change the temperature. The purifier fan cools a person by moving air over and around them. You can also change the air flow setting from the machine without the remote or the app as well. Simply hold the power button once it is on. However, I do also recommend downloading the app to get the full benefits of the purifier as the app allows you to not only control the purifier fully, you can also see the air quality.

      We would value the opportunity to address any questions or concerns you may have further. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US