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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the TP02 Pure Cool Link Tower Air Purifier's ability to improve air quality and its impressively quiet operation. Many appreciate the ease of use, including the user-friendly app and convenient remote control. Positive feedback also highlights the stylish design and effective fan functionality. However, some customers find the price to be a significant drawback, and the filter replacement cost is also a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,205 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good purifier. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App has improved

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App has improved UI though filters can be hard to find at good prices and not last I checked available at best buy!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson fan purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for christmas gift, my son has one upstairs so got him one for downstairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product--Does what it is designed to do. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a dyson. It is a great product. Very happy with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality air purifier. Not as advanced and user friendly as the TP04 but good value for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automode works like a charm. Very good at removing odors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing just wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fan. Just as everything else they make top quality. Take my money Dyson !!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is so expensive. My Levoit and table fan produced the same results.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. Thank you for writing your review. The price of a Dyson machine represents Dyson’s investment in R&D. Dyson’s lifeblood is high performance technology, we spend $4.5m a week on R&D alone.

      We would value the opportunity to ensure your machine is operating as designed. Please consider contacting us directly at [email protected]. We are keen to provide support.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    BEST FAN EVER!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought. I'll never buy anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this air filter!!! Best air filter I have ever bought!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical buying this product but after purchasing this Dyson it is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. Works great. I would definitely recommend this to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to cool any room big or small also less dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this for a long time and the price was right and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fan for few weeks now and it work great so far. Keeps me cool at night.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was on sale for 200 off and returned it

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP02 Pure Cool Link. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He loves it. Best fan for any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as air conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son’s apartment. He loves it. Keeps his room very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 2 out of 5 stars

    Breezy air-not cool air.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool air is the term Dyson uses to describe moving air. It is not cool air. It does not have a compressor and is not an air conditioner. Deceptive advertising got me to buy this item and since it is not what they claim, I returned it without using it. Salesman was friendly and efficient but did not tell me it was not a real air conditioner.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Pure Cool Link tower. I am sorry to hear that you were less than satisfied with the purifier. Air conditioning units and the Dyson Air Multiplier™ fans/purifiers are two very different products that work in very different ways. An air conditioner refrigerates the air it supplies, allowing the air in the room to be made cooler than the ambient temperature outside. The Dyson Pure Cool Link purifier fan cools a person by moving clean air over and around them.

      We would value the opportunity to assist with any questions or concerns you may have. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US