Customer Ratings & Reviews
- Model:
- 497043-01
- |
- SKU:
- 6519954
Customer reviews
Rating 4.6 out of 5 stars with 87 reviews
(87 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the Dyson Purifier Cool Formaldehyde TP09's excellent air quality and impressively quiet operation, even at higher settings. Many appreciate its ease of use and sleek design, along with features like the auto mode and remote control. However, a significant number of customers find the price to be a drawback. The cost of replacement filters is also a recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air quality
Rated 5 out of 5 stars
More Than Expected!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a very long time I've always wanted to own one of these. So I jumped at the chance when this became available, because I have so many different air purifiers they start out good, and then i'll become disappointing with them. I really like this one above all because of the unique design and airflow. I have been using it for a few days now I kind of figured out how it works along with the app, which makes it a little bit more convenient. A few issues I have with the app which can easily be fixed, is the fact that when the software updates, the air purifier turns off until the update is complete. I'm also having issues with the oscillation setting that keeps turning itself off from time to time. But with everything is running like it's supposed to it's a really great product! So far, this seems to clean the air the best, but I've only used it in my master bedroom, so I won't know hard-working a larger room just yet. One of my favorite settings on here, is the way did you can reverse the airflow. I thought that was really cool. I believe you may pay a little bit more for this, what is definitely worth it in my opinion!
I would recommend this to a friend Rated 5 out of 5 stars
Another hit from Dyson
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the upgrade if you have one of Dyson's older air purifier models. The air flow is noticeably more powerful than the older models and the 350 degree turning means you no longer have to experiment with the purifier's position to ensure you're getting air to a specific location. I love the easy change filters which snap right in without requiring you to remove the top half of the purifier first. Hopefully the filters last longer than on older models, because they're expensive to replace. These filters have a nice rubber seal around the perimeter which should reduce the dust stripes that accumulate on the old models. The app is so much more convenient than digging for the remote when you want to turn the unit on or off. It also offers constant air monitoring that provides timeline stats of the air quality, temperature, humidity, and composition of the air pollutants. The LCD screen on the front is a really nice touch and has night mode (with screen dimming). I wish Dyson would enable custom scheduling so I don't have to remember to change it to/from night mode. Maybe that will be a feature in future app releases. Overall, I love the purifier- it's quiet, stylish and keeps the air in my home healthier.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Love my new Dyson air purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saved up to buy this Dyson, now the air quality is amazing in my apartment,even on bad air days, the second reason I wanted thes one is for the kitchen some times the smoke can get out of hand, but this Dyson fan clean up the air really fast
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
best burning smell killer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i been using dyson for years. i have a phone repair store whenever i do repairs with laser machine my store smells bad since i got the TP09 it kills all kind bad smells
I would recommend this to a friend Rated 5 out of 5 stars
It's a gift for everyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's perfect—no need to worry about the quality of the product. It's definitely worth the price!!
I would recommend this to a friendRated 1 out of 5 stars
Emits odors and noise. Bad for health and hearing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad machine, and bad for your health and hearing. After only a few months of using it, it started emiting a bad chemical odor and we started feeling extremely ill while it was running (sharp headache, nauseous,...), as well as an irritating high-pitch screeching noise it made while running (that many other reviewers mention). Dyson replaced the unit because it was under warranty - but the same things happened with the replacement unit, and again with the THIRD unit they sent to replace the second unit. Clearly something is very wrong, and while they offered to send us a FOURTH replacement -- we would rather get a refund and buy a different brand. Hoping to save others from a bad experience. (Bought it directly from Dyson)
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're so sorry to hear you've had such a disappointing experience with your TP09. It's highly unusual to hear that your unit is emitting any type of odor. Our purifiers are designed to remove odors - not generate them. It should also not be making any type of noise, outside of the normal sounds you'd hear from the airflow levels being increased. While we understand that you've taken time to reach out to us for support, and have gotten your machine exchanged previously, we want to ensure that your Dyson is operating as intended. Please consider getting back in touch directly with our team here at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Beware of the noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two months of ownership began making squealing noise, intermittently.  ordered exchange, which was making even a worse grinding noise.  Ended up returning to dyson-got lucky due to extended holiday return policy.  Search YouTube for ‘Dyson fan high pitch noise’ as a reference.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Marcus, this is Kelly with Dyson. We are sorry to see here from your review that you had so many issues with your TP09 Purifier Cool Formaldehyde. We're glad to know that you were able to return your product for a refund. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support

















