Customer Ratings & Reviews
- Model:
- 497044-01
- |
- SKU:
- 6451337
Customer reviews
Rating 4.5 out of 5 stars with 440 reviews
(440 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Dyson Purifier Hot + Cool Formaldehyde's ability to improve air quality and provide effective heating and cooling. Many appreciate its quiet operation and ease of use, along with the convenient remote control and app features. While some find the price high, the positive feedback on performance and formaldehyde removal outweighs this concern for many users. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating
Rated 4 out of 5 stars
Good Purifier, timer options need work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP09 works great in an area that often needs heat in the winter. The remote and app work well. For safety reasons, the HP09 cannot be set to automatically start heating using the scheduler. I understand this, but my complaint is that the HP09 actually does start up, just set to a very low temperature. Since the device does not actually cool anything, other than by convection, this is not a big problem. But I find I have to reset the temperature to a heating level. I did notice that with the HP09 plugged into a switchable outlet, I can turn it off at night. Then when I return in the morning, I turn on the wall switch and then the HP09 main switch, and the device comes on heating. I wish the device had a schedular feature to turn off at a specific time without a time to turn on. Then I could just use the Dyson on/off switch to restart heating, no temp adjustment required.
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 4 out of 5 stars
Great purifier but not exactly a heater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is top notch when it comes to purifying. It definitely detects toxins or anything when the air isn’t 100%. The machine will automatically adjust to what’s in the air if you leave it on. However, it isn’t ‘great’ at heating. The heating part does produce heat but it’s not the same kind of heat that you would expect from a true heater. Haven’t used the cooling feature much but it does feel cool when used. I would say if you’re looking strictly for a heater or fan, this is not the product for you. But, if you’re looking for a good purifier, this is it.
I would recommend this to a friend - Pros mentioned:Air quality, Ease of use
Rated 5 out of 5 stars
Game Changer for Allergies
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made a profound difference in our house. It's almost eliminated my dogs allergies and kept us breathing better inside. It is very quiet unless it kicks on to 7 or above depending on the allergen count which is the machine just doing its job. I don't notice any cool air but it does have warm air. Easy to use and very cool to track what its picking up after downloading the app. This was worth every penny.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson unit is the best purchase in a long time. Works great for heating and cooling. It is a great air purifier.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Mark, thank you for providing your great feedback! We are delighted to hear that your Dyson - Purifier Hot + Cool Formaldehyde - HP09 - Smart Tower Air Purifier, Heater and Fan is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Fan, Heating
Rated 5 out of 5 stars
Best 3 in 1 air purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant because of the price, but so glad I finally purchased it. Nothing beats this thing. It is purifier, heater and fan all in one. It picks up on the slightest change immediately, it heats rooms evenly, it is quiet when I need it to be (I’m extremely sensitive to noise so I would still not sleep with it turned on in my bedroom), it’s just wonderful.
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Must Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Must buy... Love this product, cleans and filters the room, it's quiet while making wonders. Let it do the job. No more allergies. Love the functions of heater or fan while cleaning the air.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Kaye, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Hot + Cool Formaldehyde - HP09. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Noise levelCons mentioned:Price
Rated 4 out of 5 stars
Just me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quite, I'd estimate 38 dB. Less than normal voice. Heat is nice. Unit is highly programmable, remote or phone app. Like the looks. One star gone for the price. In my opinion Dyson is ride on their name (and probably Bestbuy profit) and not even close to what their cost was to build it. Anyway I liked it so I bought it. My advice, look around. There are most likely as good or better product on the martket. Though not as stylish, I'll give them that.
I would recommend this to a friend - Pros mentioned:HeatingCons mentioned:Price
Rated 5 out of 5 stars
Sr. VP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my basement which has a musty smell and is actually cold in the evening. Within three days we noticed the smell was gone. In the evenings we use the heated just to take the chill off. I bought one 2 months ago for my son in Florida and he loved it which was prompted me to buy one for our home in Pa.. Love it.. A bit pricy in comparison to other makes however, we got something that solved both the musty oder and the cool basement so it was worth the price. Absolutely recommend it .....
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
California Residents App Usefulness Limited
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In California you can’t use the app to change the temperature, I was able to add the fan to Apple HomeKit using HomeBridge and it lets me change the temperature there. The remote that comes with it is fine, like any standard fan remote. The fan itself does a good job at heating, so bought this for a newborns bedroom (well I guess our room until the little one can sleep in it’s own room) and it does a very good job at keeping the room comfortable. I haven’t tried cooling yet, I don’t expect it to be much better than a fan, but it’s still great for cleaning the air.
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Great Fan/Air Purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air purifier is great could sense the better air fiw in the room. It heats/cooks very nice. Remote works great.
I would recommend this to a friend Rated 5 out of 5 stars
My first Dyson fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is fantastic and offers excellent value for money. The airflow is incredibly smooth and powerful, and the Dyson air filter technology is definitely worth the price. I highly recommend it to anyone who needs a reliable fan.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Nick, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Purifier Hot+Cool Formaldehyde HP09. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Dyson HP00
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is wonderful. I purchased it because of the app controls and all the info it give you. The one big feature I like is the ability to set to rotate start and stop from different rotation points. It can also be control from the app while away from you home. You can motion the air quality and chose to turn if you like. This model come with a heating. I can’t wait to try it out in the winter. The fan noise is less then the regular old fan I was using before. Also the amount of air below is just as good and even better and the old current non intelligent fan.
I would recommend this to a friend - Pros mentioned:Air quality, Fan, Heating
Rated 5 out of 5 stars
dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best if not the best fan all in one cool hot and air purifier worth every penny. you can't control the heat thru the app
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Awesome saved my breathing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but it made my basement much more easy to have an office in. I was always cold but that's no longer a problem. The air is also amazing now. I can breath much better in my basement. It's so good I want a TP07 purifier for upstairs now. The only thing I wish it had was scheduled temperature settings. Like lower 60s when I'm gone and 70 when I'm around.
I would recommend this to a friend - Pros mentioned:Air quality, Ease of use
Rated 5 out of 5 stars
Quiet and effective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps air clean. Easy to set up and operate. Love the heat and cool. Quiet. Remote control and phone control is great!
I would recommend this to a friend - Pros mentioned:Heating, Noise level
Rated 5 out of 5 stars
Satisfied costumer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% satisfied!heating is so good and it is so quiet!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Purifier Hot + Cool Formaldehyde Smart Tower Air Purifier, is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Went from HP02 to this. Big improvement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with Dyson and love all the technology they put out. Their devices are great and I liked my HP02 but wanted more filtration and the features of this HP09. The HP09 actively monitors the air and reports the contaminants that are being detected. I was going to check if I had formaldehyde and return this if it didn't find any for the HP07. The HP09 found formaldehyde and keeps detecting and destroying it every day. The most common thing detected is VOCs or volatile organic compounds like cleaning products or gases like canned air. Some things I wish would be better are the Alexa Dyson skill not being compatible with this model, and explaining more about what the different substances detected are and how they can affect health. The heat can also only be controlled by remote because of regulations, so a lost remote means no heat.
I would recommend this to a friend - Pros mentioned:Air qualityCons mentioned:Price
Rated 5 out of 5 stars
Great Air Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I hope to get another on in the near future. If you connect it with your app, you can see the air quality of your home at any time. After some time, you can definitely smell and feel the better air quality it produces. My only complaint is the price tag, but the price can be justified if air quality in your home is a concern.
I would recommend this to a friend - Pros mentioned:Air quality, Heating
Rated 5 out of 5 stars
Love BestBuy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I returned the first one I got because the noises( Best Buy return it within 2 minutes, love their service). The second one has minimum sound( acceptable) and makes my room so warm whenever I feel cold( sorry, I use it as a room heater instead of purifier) For the purify function, I think it works good… cause I can’t smell the stinky scent from my room as long as I turn it on so I guess it works. No complain, especially love best buy.
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Great air purifier!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this air purifier. We purchased shortly after there was a large train accident close to us. It keeps the air clean for a large area on our first floor. It is quiet and takes up little space. It provides great peace of mind! Highly recommend.
I would recommend this to a friend














