Customer Ratings & Reviews
- Model:
- 400714-04
- SKU:
- 6554386
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Refurbished Airwrap Multi-Styler Complete Long for its ease of use, fast drying time, and excellent performance in styling hair. Many reviewers highlight the tool's ability to create salon-quality results while making hair styling quicker and simpler. The product's condition upon arrival is also frequently praised, with many describing it as "like new." Positive feedback consistently emphasizes the Airwrap's efficiency and effectiveness.
This summary was generated by AI based on customer reviews.
Horrible! Broken. Hassel. Move on to New Product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst decision to buy refurbished item. Does NOT work. Keeps shutting off. Only turns on when on highest setting. DO NOT PURCHASE. Best Buy refusing to replace or return item. Hassel. Waste of money. Waste of time. Infuriating. Save yourself. Move on to the new option! Do not purchase refurbished from Best Buy.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello SonyaS,
Hope you are doing well!
Thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Air wrap Multi- Styler Complete Long. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. If you have any further queries, please let us know. We will be happy to assist you further. Thank you for your time and patience. Dyson wishes you great health and joy!
Kindest Regards,
Sahil
Dyson Customer Support
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my hair it’s not working. And im kinda dissapointed
No, I would not recommend this to a friendDyson Hair Wrap…Stops frequently
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cant even use it for 15 mins continuously as it gets auto stops by over heat. Have contacted dyson for replacement. Lets see howbti goes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Would not purchase again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the main piece that plugs in. Very disappointed in the packaging
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are sorry to hear that your Dyson Airwrap arrived incomplete. That must be really disappointing, and we apologize for the inconvenience. Please contact our customer service team, so we can quickly resolve this issue and ensure you receive the missing part. Thank you for your patience and understanding. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Don’t waste money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly doesn’t curl my hair and I can’t return it anymore don’t waste money
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price AT ALL. I don’t like it and it’s too late to return it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Summer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have. Please feel free to email askdysonus@dyson.com and we are happy to provide you with support.
Best wishes,
Summer
Dyson Customer Support
Disappointed in the girls' dream.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My freshly cut healthy hair turned to straw within a couple of uses of the Dyson hair dryer.
No, I would not recommend this to a friendExcellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my Dyson Airwrap for a few weeks now and I really can’t imagine my life with out it. Literally does everything from dry to straighten to curl. I use to try and give myself blowouts with a round brush and midway through my arm was dying and I was sweating from blow dry heat. This tool has my hair done within 10 mins and I’m not over heating. If you’re use to using tools on your hair you will be able to use it no problem, otherwise it may take some practice. All together great product I would 100% recommend!!
I would recommend this to a friendGood product - box missing compartments
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great itself but the box it came in is missing the organizing components
I would recommend this to a friendWhere have you been all my life?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I have ever bought for my hair. Worth every penny.
I would recommend this to a friend- Pros mentioned:Hair styling
First Time Dyson User
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson airwrap 2023 version just died with no power on after 1 month of usage. Surprisingly, this Dyson Airwrap is not as good as my $70 hair dryer with 7 years of usage.
No, I would not recommend this to a friend Basically Brand New
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't even tell it's refurbished. Everything was individually wrapped and works perfectly!
I would recommend this to a friendChange
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente service and quick attention from the staff
I would recommend this to a friendDyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and amazing quality. definitely worth the money
I would recommend this to a friendGood Refurbished Item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Running good so far and I satisfied the item a lot.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use makes me happy l recommend to my friends.
I would recommend this to a friendDon’t waste your money on this Dyson air wrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I want to say that I own MANY Dyson items like 2 different Vacuums and hair blow dryer, and other household items and I love all of them. But this air wrap is a disgrace from a company like Dyson. It doesn’t do anything for my hair, the air just blows on my hair and doesn’t retain any style from it. My hair just blows in all directions from the air. The price is uncalled for. It is so expensive for something that doesn’t even work. I wish I could return it, it’s practically new… but I guess I passed the return time. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with refurbished Dyson Airwrap Multi-Styler Complete Long. We appreciate your feedback and are sorry to hear that it does not work well for your hair type as it does not hold the style for long time. We understand that everyone's hair has unique needs, and we will take your input into consideration as we continue to develop our products. If you need assistance with finding a Dyson product that may better suit your hair type, please don't hesitate to reach out to our support team. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The “refurbished” unit does NOT work. It worked once only and then it died. I intend to return it when I return from vacation.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience as you have experienced an issue with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you are facing and ensure that your experience with our product improves. Rest assured; we are committed to assisting you. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.