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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers commend the refurbished HP04 Pure Hot + Cool Smart Tower Air Purifier for its ability to improve air quality and provide effective heating. Many appreciate its ease of use and the powerful fan. However, some customers note that the unit can be noisy at times. The heating and cooling functions, along with air purification, are frequently praised for their effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Dyson is always special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little less than I expected but still an impressive machine. I found out that the air in my place is really clean so perhaps I didn’t need it. But I’m going to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Fan, Heating

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisnfan is great... heater works great. Filter system is awesome... im looking to put the all around my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have returned earlier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good when it wants to. And sometimes I'll tell Alexa to turn it on and she says offline or just doesn't find it. I tried to return it within 30 days, looked the receipt and it said 14 days return only.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    Not so refurbished.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not so good. To be honest the fan was awesome when it worked but it had an issue and you had to keep unplugging and plugging it back in it so it would turn on. So I returned it and bought a “new one” and it’s great .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dayson has been my salvation, it cleans the air super well and is very functional for cold and heat

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE my dyson purifier heat + cool, i ordered one for my bedroom at home and another for my office at work! the auto mode and ability to control from my phone are the best! and you would never be able to tell they were refurbished!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good but the first time I don’t like the noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purifier with app control and rotation.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and runs quiet in night mode. You can turn it on from anywhere using the app , the only thing is you cant start the heat with the app , but it says it's a government regulation issue.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Bought 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these. Great for air quality as well as comfort. This unit has a heating element as well as the nice QUIET fan. Use in my home office, bedroom and one work office.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item great price works as described, I would recommend , it has made my life better and clean air

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for the baby room

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my baby room. Easy usable hot and cool air

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Refurbished HP04 Pure Hot + Cool. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , it so easy to use and great price .

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Money well spent. I love the magnetic holder for the remote and how the air is filtered in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best heater snd air cooler ive ever had. Super fast shipping and easy to use. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hot/cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hot/cool and the easy with it. I helps my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to setup the product and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Fresh air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy for having hot and cold options..very quiet and safe when heat is on

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Yeet Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warm and satisfying useful fan for any space whether it be office or home space.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    best fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it, wheat up the room fast. Clean the air freshen it up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was broken upon arrival. Missing the remote and wouldn’t oscillate

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on [email protected] and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support dysonglobal

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