Customer Ratings & Reviews
- Model:
- 386727-02
- SKU:
- 6578843
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Refurbished Supersonic Hair Dryer. They rave about how it works well on all hair types, from thick and dense to curly and straight. Customers also appreciate how quickly it dries hair, with some reporting that it cuts their drying time in half.
This summary was generated by AI based on customer reviews.
This Refurb Just Isn’t It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had read some reviews saying these refurbished units stopped working after a few months, so I wanted to test it a couple of times before deciding. On my second use (in just two weeks), it started turning on and off while I was drying my hair. At first, I thought maybe I hit the power button by accident, but when I checked, it had completely shut off. I’ve used a brand-new Dyson before, and this one definitely doesn’t match up—it’s just not as powerful in terms of heat or airflow. While the refurbished price is lower than retail, it’s still a significant investment—and not worth it if the unit stops working within weeks. The Dyson hair dryer is definitely a splurge, but in my experience, the speed and power make it worth it. This refurbished version just isn’t it. I’ll likely wait for a sale and buy a new one instead.
No, I would not recommend this to a friendBroken right after the 2 year warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money, this dryer has a 2 year warranty, mine died at 2 years and 6 weeks, so according to Dyson it’s out of warranty and I’m out of luck. I always took care of it, cleaned the lint filter every time I used it, there’s no reason it should break. I’ve had cheap dryers that lasted 5 times as long. This dryer is way too expensive to break like this. I’ll never buy another Dyson product.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with your dryer. We understand how disappointing it can be when a product does not meet your expectations, especially after taking good care of it. While your dryer is just outside the warranty period, we would like to see if there’s anything we can do to assist you, please contact us via [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
did not like the delivery and packaging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the order came without a case!!!! and it seems it has already been used
No, I would not recommend this to a friendRaquelR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase. Like the Dyson hair dryer
I would recommend this to a friend
