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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Small Ball Multifloor Bagless Upright Vacuum's powerful suction, lightweight design, and ease of use. Many also highlight its compact size and effective cleaning performance on various floor types. While some find the price point high, the positive feedback on its power and maneuverability is significant. The vacuum's performance is generally well-received, although some users have noted concerns about attachments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 319 reviews
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    Best Vaccum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. Light, easy to maneuver and cleans very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Suction

    Rated 3 out of 5 stars

    Too strong for our carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved its size, mobility and ease of emptying the collection cup, but this machine has such a ferocious grip, we couldn't move the darn thing back and forth across the pile on the carpet without physically lifting it up (a struggle because of its preternatural suction grip) and putting it back down on another part of the carpet. I swear I thought it was pulling the carpet right off it's tacking. Needless to say, we returned it. Instead got a Shark, comparable features and size, less money, but actually vacuums and is easy to push/pull over the carpeting, as well as engineered wood flooring. Wanted to get a Dyson, but not sure how other owners of this brand, or the Small Ball model, handle such ridiculous suction!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Small Ball Multifloor. I am sorry to hear that you were less than satisfied with the performance and have returned your machine.

      The Dyson Small Ball features a suction control lever in the cleaner head which would have helped with this issue.

      We understand that you have already returned your machine however, we will be happy to address any questions or concerns you have as comments from consumers who use our products and services over time are very valuable to the development of future products.

      Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Light weight, easy clean dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Dyson before so as expected light weight, easy to roll over floors, suction power good. Ball does not allow you to get under furniture so you use the detachments. Cord must be dealt with when backing up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Powerful for Its Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Small Ball Multifloor Bagless Upright Vacuum is relatively light (12 lbs) and very powerful for its size. It does a excellent job but is somewhat pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to assemble and light weight!!! It does an amazing job on carpet and hard wood floors!!! I highly recommend Dyson!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Suction

    Rated 5 out of 5 stars

    Love! Don’t let the compact size fool you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum will clean dirt other brands won’t even budge. Compact so a great size for apartment living or to keep in a small are or closet. Would travel well due to size also. A little hard to push on carpet bc of the incredible suction, but when I see what it picks up, the pros outweigh the less than perfect ease of use on normal carpet. If someone is buying to use on carpet and ease of use is a necessity, this is something you want to take into account.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Works great on both carpet and hard surfaces. Best of all its not very noisy. Emptying the cup is wonderfully single handed

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    AWESOME VACUUM!!!!! Esp. for ARTHRITIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love love love love this vacuum. It was worth every single penny. I have chronic OA throughout my fingers and hands, my feet, my knee and hip making it VERY difficult for me to do my own housework much less vacuum. Not anymore! The machine is light, easy to maneuver and holy cats - the amount of cat hair it's sucked up already is mind blowing! The machine was easy to put together and I'm pretty dumb when it comes to doing things like that so A+ there. I highly recommend this as a senior female suffering from chronic OA pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works amazing, minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start out with saying we have definitely used this vaccum. REALLY used every day for a week. We had fleas in our apartment and it is helping get rid of them. The vaccum has amazing power and is easy to use once you get use to the different buttons/handles. Easy to clean. My complaint is that it is not as rugged or tough as the previous models and I have a crack in the side of the cyclone part, as well as the trigger to release the dirt out has broken just from lightly tapping it on the dumpster to make sure all the contents were removed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great vacuum. Especially since it’s so lightweight yet powerful. We have a cat who sheds and it works perfect, even though it’s not part of the animal line. Since it is the smaller version (has a smaller canister) you just have to make sure to empty it every time. This works fine for us since we only have a living room rug and carpeted stairs and upstairs. This is also helpful that it transitions into the wood floors easily without any need to adjust anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    This thing sucks (better than the rest)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum really sucks, it sucks so much dirt and pet hair up. Light weight, easy to use, quite and easy to clean. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to stow. Not as cumbersome as the previous vacuums we've used. Works well on Carpet and floors.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but price is high considering many brands offer similar performance. Used the cordless rechargeable one for years and would like to see something this size in cordless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 3 out of 5 stars

    Should have gotten the big one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my brilliant DC-14 after years of excellent performance. I was told that this was the comparable model. Got it home & rigged up... Cons: Feels cheaper - less sturdy - than previous generations. The back "wheels" are hard plastic can be harsh on your hardwood floors. When moving it in locked position tilted back on the back wheels, the slightest pause or bump causes the intake to fall down. The wand can only be used with the power cord completely uncoiled. Pros: suction is very good. Emptys easily. Light. Long power cord. It is an efficient vacuum cleaner out of the box, but it feels less durable than previous Dysons I've had and I've got a few niggles that may be down to personal preference, or perhaps I should just have gotten the big one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Wonderful for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the power behind this vacuum. It does an excellent job on our white carpets. I love that the handle can be compressed to fit into a smaller storage space. The vacuum is very lightweight and I'm perfectly comfortable hauling it around, pregnant. I imagine this would be great for anyone who can't handle a heavier model. The canister is small but for a small space, it's not an issue. Larger spaces you'd just need to empty more frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Excellent Vacuum!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very powerful Vacuum that was so heavy you could hardly push it around. We decided to go to Best Buy and talk with some of the people there to see if we cold get one with the same suction only lighter. They showed us this Dyson and how it worked, so we got it and brought it home. It had turned out to be the best vacuum cleaner we have ever had and it is so light has made vacuuming so much easier Thanks Best Buy Thumper

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    lightweight but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for something that is lightweight but still powerful and we are pretty happy with our purchase as it is exactly what we needed. It is easy to carry and clean after. I only wish Dyson puts more accesories with the initial purchase as we needed to purchase quite a few more tools additionally. Overall we are quite happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Attachments

    Rated 5 out of 5 stars

    Really good for smaller spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really lightweight, so it makes doing stairs really easy and living in a two story townhome this is really important. It's not a vacuum specifically for pets, but with having three cats it works really well. The only qualm I have is the attachments piece does not stay on the vacuum and the attachments don't stay in their mini plastic rack, which is really annoying. Other than that, I would recommend this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Suction

    Rated 5 out of 5 stars

    Bag-less is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical using a smaller vacuum for my entire house but no bags means you can dump out the chamber as many times as you want for free. This lets the whole family use a lighter and more portable vacuum that still has great power. No news on reliability yet as I've only had it for a month or so but Dysons are known to last.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction, Weight

    Rated 5 out of 5 stars

    Excellent lightweight vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for all-purpose cleaning. Very strong suction and light weight.

    I would recommend this to a friend
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