Customer Ratings & Reviews
- Model:
- 309526-01
- SKU:
- 5779502
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
Great hairdryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job much faster than other brands. Worth the price.
I would recommend this to a friendGreat gift for mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy and fast my wife feel so happy whit it and use almost every day
I would recommend this to a friendDidnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the dryer didnt even work when i opened the box
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok...but too expensive, quick and easy to use
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its hard to do a review since the item is a gift for my wife
I would recommend this to a friendTania
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad!!! It turns off often I am very dissatisfy with this product.
No, I would not recommend this to a friendIt’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavy and it doesn’t get as hot as previous dryer
I would recommend this to a friendNot worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good on curly hair.. wish it was what I needed for my hair, but it couldn’t style it
No, I would not recommend this to a friendNatural hair
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have natural hair. I wasn’t sure if this would provide me with the appropriate healthy heat for my 4c hair. I returned it because wasn’t sure I needed this particular hair dryer. There aren’t many reviews on natural hair.
No, I would not recommend this to a friendGood product ,,, tad expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product ,,, tad expensive Power cable weigths too much
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But not the try Harry it’s just better wife approved
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Definitely want to get a case to protect
I would recommend this to a friend- Pros mentioned:Drying time, Noise levelCons mentioned:Hair damage
Worth the money, wife loves it!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife needed a new blow dryer. Look and saw this Dyson. Read a few reviews and a lot said it cost a good amount but worth it. They were 100% right. She rants and raves all about it, from it drying quicker, to her hair feel not as damage, and it is a lot quieter. Good product
I would recommend this to a friend Dyson - Supersonic Hair Dryer - White/Silver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This I have to say Best Buy is the best part of this dryer and thank god for buying protection!!!! We’ve had dyson products for years never disappointed but we’ve replaced this dryer twice in a year had the third one for almost two years and just died on us again and it’s only my husband and I who use it I use maybe twice a week him almost daily but he’s just about bald!!! lol I have to say dyson also replaces all their products very easily without any fighting. I just don’t understand why these dryers keep dying on us. Does anyone else have this problem with the dyson dryer???? Thank you, Cindy & Bruce
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Cindy, this is Kelly with Dyson. We're sorry to hear of your disappointing experience with your Dyson Supersonic. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It dried my hair pretty quickly, but then again so did my other dryer. I did notice it made my hair a bit more frizzy than my other hair dryer. For the cost personally don’t think it’s worth it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for your review of the Supersonic Hair Dryer. There are a few different things you can do to change the method in which you dry your hair. To begin with, the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
You can find styling tips and tricks at the Dyson hair channel on YouTube here: https://www.youtube.com/channel/UCxhm7KndIp-w-DyHeckHo_A
We'd value the opportunity to learn more about your experience with your Dyson Supersonic, as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Worked very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very good seemed to fluff my hair up to little.
I would recommend this to a friend- Cons mentioned:Hair damage
Not worth cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost, makes hair frizzy, plenty of other products that do a better job at a fraction of the price
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Christi, this is Kelly with Dyson. It seems we have missed the mark with the Dyson Supersonic hair dryer, and your hair type. While everyone is different, we certainly wouldn't expect hair to become fried or frizzy as a result of using Dyson Supersonic. The Dyson Supersonic hair dryer will feature intelligent heat control, which means it will monitor and control the temperature at all times. This helps prevent extreme heat damage and protects hair's natural shine. It also will feature negative ions to help prevent hair from becoming frizzy. I'm happy to inform you that Dyson Supersonic hair dryers features 3 different attachments - a smoothing nozzle, styling concentrator, as well as a diffuser for use with achieving varying hair styles. Dyson Supersonic also features 4 precise heat control settings to also aid in drying, styling hair, as well as locking in your hair style. While the smoothing nozzle works well with working sections of your hair with a gentle airflow that can be used with just your hand, styling hair can be done with the styling concentrator as well as a brush. We also have owner support videos with great tips with using Dyson Supersonic to achieve the results you are looking for, along with Dyson Supersonic experts standing by in the event that you have any questions. Feel free to get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Heavy & Awkward to hold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awkward to hold There is no grip or ergonomic design item is very heavy and hard to hold for a very long before I hand started to cramp it did blow dry fast and airspeed was awesome. But overall not Worth the price
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for sharing your review with us. We're sorry to hear that in your use, you have found the Dyson Supersonic™ hair dryer heavy or awkward to use. I'm happy to inform you that the Dyson Supersonic hair dryer is engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side as it is not top heavy. We're always keen to provide support if ever needed. Also, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson will back your purchase with a free 2-year guarantee. Please consider contacting us directly at [email protected]. We're keen to learn more about your experience, as we're always happy to assist if ever needed.
Best wishes,
Kelly
Dyson Customer Support
Disappointed and Longing for the Air Wrap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Dyson Air Wrap and loved it but I didn’t really use all of the attachments so decided to purchase the hair dryer this time around. Unfortunately, the dryer has not been as kind to my hair as the Air Wrap. Using the round brush attachment with the Air Wrap left my hair smooth, silky and healthy looking. The dryer doesn’t do the same. I regret purchasing it. I am giving it 2 stars instead if one to account for the fact that my hair is fine and color treated and probably needs more TLC than average.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're glad to hear that you loved the Dyson Airwrap so much, that you decided to give the Supersonic a try. I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™.
We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Drying time, Noise level
Unique hair drier
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was given to my wife for a more thorough review, as she is much more likely to use it than I am given her long hair. She was intrigued by the design and said that although much better and more comfortable to hold than a typical drier, did take a few moments to get used to the balance. The unit is nicely balanced, but many years of using the "typical" hair drier forced her to adjust her grip. I was amazed at how quiet the unit is given the amount of air it moves. She was amazed at how fast she was able to dry her hair and without really turning the heat up (she doesn't like high heat for fear of damaging her hair). The magnetic attachments are a nice addition and allow for quick, seamless changes without having to align tabs or slots or any other kind of attachment mechanisms. Overall, although the price-point on such a unit is quite high, the overall build quality coupled with the minimal noise this drier makes and yet dries hair faster than other units makes this a fantastic product, particularly for a person that uses one everyday.
I would recommend this to a friend