Customer Ratings & Reviews
- Model:
- 309526-01
- |
- SKU:
- 5779502
Customer reviews
Rating 4.8 out of 5 stars with 8929 reviews
(8,929 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
occasionally unable to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been used for less than a month and it can't work.
This review is from Dyson - Supersonic Hair Dryer - Iron/Iron/Fuchsia
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Overpriced for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product’s performance isn’t worth the price. It’s a good dryer but not near 400$ Good. I find my hair is actually drying more frizzy than it use to with my less expensive dryer.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic uses an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high-velocity airflow, allowing you to dry hair faster. I am sorry to hear you are less than satisfied with the results and we would value the opportunity to learn more about your experience. Please contact us at [email protected] with a description of the issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
- Pros mentioned:Noise level, Weight
Rated 4 out of 5 stars
400 dollar hair dryer worth it? probably!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, a 400 dollar hair dryer you say? For those that don't want to read much, here you go: If you have the budget, get it! For those that like a little reading, here is some more: Packaging: Its like an apple product. I couldn't wait to open this thing, Dyson packs their stuff wonderfully. What you get: The hairdryer, 3 attachments, and a non-slip pad. Features: This thing is amazing. It is very lightweight, and built very well. The handle has a bit of a grip to it, but not too much. There are 3 heat settings (4 if you count no heat at all), 3 fan settings, and a "cool burst" mode. Also has a 9 foot heavy duty cord Use: Does it dry hair? Of course! The heat settings go from cold, to very hot (but not too hot to where you scorch your hair). The 3 speed settings are also great for styling. The attachments attach via a magnet (genius), and can turn 360 degrees for aiming. No more shoving a piece onto the end of a dryer, and having them break or eventually loose their grip. After using, hair does not feel coarse or burnt, but left feeling very nice and not full of static. Sound is also nice. Yes, it isn't pitch quiet, but it is very quiet for a hair dryer, and doesn't have the loud high-pitched squeal cheaper dryers have. Not much else to say, except for my one gripe. I don't like that on the end of the power cord there is a power brick. It is located about a foot or so from the plug end of the cord, so it makes it awkward to coil the cord around the hairdryer for storage. It also makes the end a bit heavy hanging off of the wall. This is the tradeoff for having the hairdryer itself be light.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend Rated 3 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Dyson hair dryer for a Christmas gift. I had to return it since it didn't function properly. I ended up exchanging for a different one. Not very happy at first considering it cost $400 and should not had a failure out of the box.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Hair damage
Rated 5 out of 5 stars
Quality and Efficiency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is really something. Design, quality, and efficiency. My hair has never felt as good after a dryer and I don't feel damage like I have from others. I hope I don't have to ever buy another because this one is the real deal.
This review is from Dyson - Supersonic Hair Dryer - Ultra blue/Blush pink
I would recommend this to a friend Rated 1 out of 5 stars
Wasn’t a fan of this blow dryer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any regular blow dryer does the same job as this dryer. Might be that I have thick hair but honestly not worth the price.
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Dina, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic hair dryer. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Drying time, Noise level
Rated 5 out of 5 stars
Nice Dryer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have short, fine, wavy hair, and not a lot of patience for hair drying. Typically, I let my hair air dry overnight, since I don't like to take the time to dry my hair. I was intrigued by the look of this dryer, though, and wanted to try it. Dyson is fairly innovative, and I wanted to see what they brought to hair dryers. The first thing I noticed is how nicely the unit is packaging. It's almost TOO nice, but I guess for the price it should be really appealing. Instead of all the little baggies and ties that you get with most products, the unit was laid out neatly in a liner within a box with a lid. You could theoretically store your product in the box. There were WAY too many plastic coverings on the all the finished parts, though. That was annoying to peel all of those sticky films off before use. The unit comes with a rubber mat (to lay the dryer on), a hanging loop (which I could not figure out where to attach to the dryer), a diffuser, two other attachments, and the instructions. The dryer is really beautiful. I love the pink color, and the LED lights. Very high tech. I was surprised how loud it was, though. It was quieter than my old dryer, but I was assuming that, after looking at all the tech that went into it, it would be quiet. I was disappointed in that. As far as use, I tried the diffuser first. I know that's best for curly hair, but I didn't have the patience for it. After a couple of minutes of no progress, I took it off and was hit with a strong wind. I had the unit on low but it still had a great blast of air. My hair was dry within a couple of minutes. I use a Paul Mitchell product to add volume to my hair, and this dryer worked well with it. My hair was quite full looking. If you are in the market for a new dryer, and you love innovative products, I would consider the Dyson.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Cons mentioned:Hair damage
Rated 1 out of 5 stars
Not good for me
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase it because I saw a lot of great reviews about it. For some reason this hair dryer always gives me knots on the bottom of my hair and sometimes frizz. I ended returning it. I have straight and oily hair. I don’t know if it’s my hair type or what but it didn’t work out for me. My friend recommend me using a hair dryer called T3. So far T3 is better for me. I think this product is expensive and you’re just buying the brand.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Vicky, this is Kelly with Dyson. We're sorry to hear that in your use, you've found that the Dyson Supersonic has caused knots or frizz in your hair. There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
good for hair styling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful and fully equipped for hair styling. however, for me I feel the dryer is heavy and the noise is not as quiet as it says. but I feel hair looks more shiny and smooth after 1 trial.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for your review of the Dyson Supersonic hair dryer. I'm glad to hear that you found your hair to be more shiny and smooth after your use of the Supersonic. I'm also happy to inform you that the Dyson Supersonic hair dryer is engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side as it is not top heavy. We're always keen to provide support if ever needed. Also, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson will back your purchase with a free 2-year guarantee. Please consider contacting us directly at [email protected]. We're keen to learn more about your experience, as we're always happy to assist if ever needed.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
High Price, Medium Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful hairdryer. My wife loved it, BUTTTTTT after almost a year it has quit and I have had no luck getting it replaced.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that your wife's Supersonic hair dryer isn't working as intended. This is disappointing to hear and we'll be very happy to provide you with assistance. Please contact us directly at askdysonUS@dyson.com, and it'll be our pleasure to help.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
I don't get the hype
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get the hype. I bought this based on all the hype from the curly girl community. I got the dang Orchid diffuser (which i still love) and the rubber attachment thing to make it fit. I just don't get it. Even normal blow drying doesn't really seem that much faster than my regular ol' blow dryer. Not to justify the price tag! It is pretty and it doesn't take up much space. I love Dyson products. This one I just don't get.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friend- Pros mentioned:Drying time, WeightCons mentioned:Price
Rated 4 out of 5 stars
Best hairdryer and you will pay for it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is well known for cutting edge product development all the way up to how they package their products is top of the line. This hairdryer is no different as everything is very well protected. That being said, I've always had bargain bin hairdryers in the past I was naturally very skeptical of one this expensive. I mean, how much can you improve a hand held device that heats up air to dry your hair? Well, a decent amount apparently because this device is impressive. It is built solid, feels great in your hand, and is fairly light weight. The magnetic attachments are very handy. The sound generated is noticeably lower than less expensive units. Performance wise it does seem to dry a bit quicker as well. So what's the downside? The price! This is extremely expensive for a hair dryer and I can't really justify it being THAT much better than less expensive models. That being said, if money is a non issue and you want the best hairdryer out there, look no further!
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Way expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, great company. Not sure why so much more expensive than other high end blow-dryers. Not much difference in results.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there! Thank you for taking the time to provide a review on the Supersonic. We are pleased to hear that you are enjoying the hair dryer. Unlike other hair dryers, the Supersonic uses a built in heat sensor to control the amount of heat the machine produces to prevent heat damage to hair. It is also the only one designed with the motor in the handle which makes it lighter and easier to handle.
We would value the opportunity to address any questions or concerns you may have. Please contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 3 out of 5 stars
Pretty expensive for what it does
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift for the wife. she was not impressed enough to keep this for the premium price. ended up returning. the device itself is built well and good quality.
This review is from Dyson - Supersonic Limited Edition Hair Dryer - Fuchsia/Iron
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as great as people describe it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great of people describe it, It is a nice compact blow dryer, but not as fast as people make it seem, I think it is about the same time as the normal blow dryer
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you're not having a 5-Star experience with your Dyson Supersonic™ hair dryer. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Dries fast - not much shine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flyaway attachment but not finding it’s worth money. I have other high-end dryers that provide more shine.
This review is from New special edition Dyson Supersonic hair dryer - Prussian blue/rich copper
No, I would not recommend this to a friend- Pros mentioned:Noise level, Weight
Rated 5 out of 5 stars
Dyson supersonic - Amazing hair dryer!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the normal Dyson quality, I really didn't know what to expect from the Dyson Supersonic hairdryer. I own a Dyson cordless vacuum and love it, so I thought why not try the hair dryer. I am SO GLAD I DID! What an amazing hair dryer!! So you ask what could make a hair dryer amazing? The answer is DYSON! First, the item is expertly packaged, with padding built right into the box for protection. Then you see the hairdryer itself, it is like nothing I have ever seen. The Fuchsia/iron combination is very attractive. I was concerned it would be heavy, due to the weight of the box. But after removing it from the box, the weight isn't in the dryer, but the box itself along with the padding and attachments in the box! The hair dryer is actually light weight. Plug it it and you're ready to go. The dryer is very comfortable to hold and well balanced. With the motor in the handle, the head is much more well-balanced than previous dryers I have used. As for speed and heat settings, they are all shown by LED indicators. It was simple to adjust the heat setting - low, med, hot and even a constant cool setting along with a button for a blast of cool. And there are also 3 speed settings to choose from. For me, medium heat, high speed and my short hair was dry in no time. It is well balanced while styling and surprisingly quiet with power to spare! This unit comes with a smoothing nozzle, a styling concentrator and a diffuser which attach via magnets! Easy on and off. Yes, the unit is expensive but give it a try and you will be pleased! Dyson has done it again and it is amazing!
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend Rated 3 out of 5 stars
Great hair drier, but power is too heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hair drier is awesome and stand looks great, but the attachments don’t stick to the stand very well and the power cord is so heavy it easily knocks the drier of the stand.
This review is from Dyson - Supersonic Hair Dryer with Display Stand - Fuchsia/Iron
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Supersonic hair dryer. We're sorry to learn that thus far in your use, you've found that the attachments aren't staying firmly attached to the stand. Rest assured, we're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Rated 3 out of 5 stars
Wife didn't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.let me tell you that Dyson looks pretty nice, anyway, my wife didn't like at all. She was complaining about the dryer doesn't dry her hair completely. She kept her old regular one :(
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic is designed to work with most hair types and may take longer to dry depending on hair type, such as thickness and length.
We would value the opportunity to address any questions or concerns you may have in more detail. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 2 out of 5 stars
Dies quickly, Dyson nor best buy make it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hair dryer was solid until it died completely in less than 2 years. Dyson wanted $299 to replace the motor. 1 star to best buy's geek squad insurance purchase. Their own words "enhances and extends" your purchase with graphics selling it as an extension to the manufacturer warranty, when in reality, it isn't. Completely false advertising on the protection, even the small print terms you can't even find once you click on the link.
This review is from Dyson - Supersonic™ Holiday Edition w/ Platinum Storage Case Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friend











