Customer Ratings & Reviews
- Model:
- 309526-01
- |
- SKU:
- 5779502
Customer reviews
Rating 4.8 out of 5 stars with 8929 reviews
(8,929 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Weight
Rated 5 out of 5 stars
James bond of hair dryers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My title may be a little off but my wife gives all thumbs up. She has had plenty of time to use this hair dryer and gave me all the info I assume you could get on a device like this. First off it dries "super fast" and is much lighter than previous dryers. The attachments are magnetic and do not get hot, so swapping and or rotating them makes it easy. She said another great feature was that it seemed much more quiet and had a great long cord. From my view I noticed the card as well but how thick and solid it was, no junk here. The dryer also felt very solid and built to last. Dyson knows their stuff so I assume this will be a hit for the ladies and some fellas alike. Oh and it looks cool as h e double hockey sticks.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend Rated 2 out of 5 stars
The only thing good about is the case.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer on February and it broke two weeks later. I exchanged it for the same one and that one broke also.
This review is from Dyson - Supersonic Holiday Edition Hair Dryer - Fuchsia/Iron
No, I would not recommend this to a friend- Pros mentioned:Drying time, Noise level, Weight
Rated 5 out of 5 stars
Dyson Supersonic--The Uptown Girl Hair Dryer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, the dryer is iconic in that Dyson has employed a new methodology in hair drying by using magnets to attach the desired gadgets while blow drying of one’s hair. Because of the item’s price, I was anxious to unbox this hair dryer and give it a try. I can truly say without reservations, it WORKS! The dryer comes with 4 heat settings. I tried the mid-range setting which really dried my hair surprisingly quick and I didn’t experience any frizzles. I noticed while drying how super light the unit feels in my hands, this was much to my dismay after using a magnetic attachment. Also, the motor is very quiet; I could listen to music on my iPad without turning it up to excessive loud levels in order to hear. Yes, I recommend this product to anyone who desires to get a salon look, feel and experience in the presence of their home. While the unit is pricey, it’s well worth it because ultimately, you’re not getting heat damage. I believe because of Dyson’s reputation for manufacturing quality products, you’ll enjoy the usage of this product for many years to come which will ultimately outweigh pricing!
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Pros mentioned:Noise level
Rated 1 out of 5 stars
Mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is so LOUD and the cord is SO heavy, it had to go back. For that amount it should have the sound of a sound machine!
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Fredrika, this is Kelly with Dyson. We're sorry to hear that in your use, you found the Dyson Supersonic™ Hair Dryer to be too loud to use. The sound power of the Dyson Supersonic™ hair dryer is 77dBA making it quieter than some of our competitors. We're also sorry to hear that you found the dryer to be too heavy. The Supersonic hair dryer is engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side as it is not top heavy. We're always keen to provide support if ever needed. Also, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson will back your purchase with a free 2-year guarantee. Please consider contacting us directly at askdysonUS@dyson.com. We're keen to learn more about your experience, as we're always happy to assist if ever needed.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Noise level, WeightCons mentioned:Hair damage
Rated 5 out of 5 stars
This Dyson Dryer Rocks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to a new hair stylist this week and being very pleased with the results, I called the salon to see what kind of hair dryer the stylist had used, and it was this Dyson. Checked Best Buy, they are currently having a 20% off sale on hair dryers so I ordered it online yesterday and received today. (Great service from Best Buy!) Just used the new Dyson for the first time and I'm very happy! I have super fine and wavy shoulder length hair (one length) with a lot of shorter regrowth that usually frizzes. While using the Dyson, I'm able to control heat and air volume to achieve just the right settings for my hair type. My hair came out styled perfectly with shiny, bouncy volume (not flat) and the curly, short re-growth pieces are tamed. I had been searching for a new dryer to replace my SuperSolano, but didn't want ION technology because using ION usually leaves my fine hair super flat with no body. Not this Dyson, I LOVE it!! The tools are super easy to use, the cord is nice and long, it's quieter and lighter than the SuperSolano, easier to hold, and the aesthetics are pleasing. One minor complaint is that the on/off switch is a bit tough to toggle up/down (instead of sideways) when switching while styling, but I'm sure I will get used to it. The cool shot button is very easy and I love that you can change the flow direction of the tool attachment easily. Designed very well. Overall, very happy with this Dyson hair dryer and Best Buy! I actually enjoy drying my my hair again because the results are so much better, totally worth it. Thanks!
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend Rated 2 out of 5 stars
Expensive / Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow - This was expensive! At the end of the day, we returned it because it's simply drying hair, and our $15 Drug Mart hairdryer does the job just as well, only it doesn't look as cool.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Floyd, this is Kelly with Dyson. I'm sorry to hear that you were unhappy with your Supersonic hair dryer. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Hair Dryer that doesn't last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had first purchased this hair dryer on 1/31/2020 as a gift for my wife. It broke down in early September 2020. Luckily, we had purchased warranty, and Best Buy replaced the unit without problems. We got a new unit on 9/13/2020, and this one broke down yesterday (04/04/2021). We are thinking to return this hair dryer. Obviously, Dysons does not have their quality control in check. A $50 hair dryer would likely last longer.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We are sorry to hear that your wife has run into issues with her Supersonic hair dryer. While I'm not certain of the exact issue that you're having, we don't expect any problems to occur. If you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
cool but awkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not the easiest thing to use. It dries dry well but using the styling attachments is kind of a pain and takes a lot of effort. This hair dryer wasn't for my wife so we returned it.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am pleased to hear your wife was satisfied with how well it dries. I am sorry to hear your wife was less than satisfied with the usability of the attachments. I understand that you may have already returned the hair dryer, however, we would value the opportunity to learn more about your experience. Please contact us at [email protected] with your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 1 out of 5 stars
Dead after first use AVIOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after first use. It will turn on for a split second after plugged in. And it will stop running while flashing three white lights. Official Website says to clean the filter but it does not resolve the issue. Extremely disappointed. This was a birthday gift for my girlfriend and purchased ahead of time and missed the return window. Will get my future purchases elsewhere with better return policy
This review is from Dyson - Supersonic hair dryer gift edition - Fuchsia/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Your experience with the Dyson Supersonic hair dryer is very disappointing to hear, and I'm sure as equally as frustrating for you. It's very unusual to hear that right out of the box, your dryer is showing 3 flashing white lights. While this can be indicative of needing to clean the filter, it can also indicate overheating, and/or incorrect voltage. If the plastic wrap is left on the handle, or the dryer is held low with the hand covering the vent, this will block airflow and lead to the dryer overheating, and shutting itself off during use to prevent the motor from burning out.
We would value the opportunity to go over your machine more in depth with you and help to make sure it's performing as intended. Please email us directly at askdysonUS@dyson.com and we'll be glad to assist.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Hair damage
Rated 1 out of 5 stars
Not recommended to buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than three hundred things broke in four months, so it is recommended not to buy
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Yonina, this is Tia from Dyson! We're sorry to hear of your experience and we're happy to provide troubleshooting support to resolve your concerns. At your convenience, we invite you to reach out to us for machine support at askdysonus@dyson.com and we'll be pleased to help you further.
We look forward to hearing from you and thank your for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this and my husband bought it to surprise me. What a disappointment- the plug is like a transformer and uses so much power that the lights would flicker. Didn't really get hair dry and tangled my fine hair. Would not buy
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear you are less than satisfied with the hair dryer's performance and would value the opportunity to learn more about your experience. Please contact us at askdysonUS@dyson.com with a description of the issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 2 out of 5 stars
Great idea... needs more work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the quality... blow dryer started to shut off automatically all the time after about 6months of use in the salon. Cool idea but it needs more fine tuning
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic does have a safety feature where it will shut off to prevent over heating when the filter is clogged. The filter should be occasionally cleaned thoroughly especially if being used in a salon.
We would value the opportunity to address this in more detail. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Drying time
Rated 5 out of 5 stars
"Blows" Away The Competition
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having myself and two ladies use the Dyson Supersonic Hair Dryer, it has proven itself as a viable investment. Like many people, I've taken the common hair dryer for granted. Upon using the Dyson Supersonic, I have a new appreciation for the device and more. Dyson has achieved a new level of efficiency with their device. I have medium length hair, with a normal hair dryer, it would take me around 20 minutes to style and dry. With Dyson, the regime takes 10 minutes and my hair was completely dry. What can I say, I'm a male and in the past, I didn't have the patience to make sure my hair was fully dry (we've all been there). The Dyson delivered completely dry hair with volume that I haven't had since going to a hair salon. Let's talk about the attachments (this is where the two other ladies that I mentioned earlier come into play). Debbie raved about how she was able to actually have a conversation without overly raised voices that normally comes with hair dryers. And like myself, she really appreciated the ergonomic design that makes the hand feel tired after several minutes. She used the Smoothing Nozzle that attaches magnetically. When she would normally have to use a curling iron and hair spray, the Dyson delivered a full volume result that lasts over a day. The styling concentrator attachment with a rounded brush provides some incredible curl and wave into the body of hair of the second lady, Michelle. Some may think that a $400 hair dryer is pricey but it comes with the Dyson stamp of quality. If the customer service is anything like that for their vacuums then it only validates this kind of investment further. The Supersonic Dryer would be a PERFECT instrument for professional hair stylists.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Pros mentioned:Drying time
Rated 5 out of 5 stars
Wow, powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this was a very expensive hair dryer, but wow, it’s powerful and dries my hair fast. I like the accessories, the cord, the heat settings. So far I’m loving everything about it and I hope this lasts for years to come.
This review is from Dyson - Supersonic Hair Dryer - Ultra blue/Blush pink
I would recommend this to a friend Rated 2 out of 5 stars
fair experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good buy and experience. I also used reward and not sure if it was refunded.
This review is from Dyson - Supersonic Hair Dryer - Iron/Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Soji, this is Kelly with Dyson. We're sorry to hear of your poor purchasing experience with this retailer. We would suggest contacting Best Buy directly with any purchase concerns. If you have any questions or concerns relating to your Supersonic™ Hair Dryer, you can get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
"did not meet expectations"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple family members with different hair types tried the dryer out and found it less convenient to use with no real benefits over conventional dryers.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Geoff, this is Kelly with Dyson. I'm sorry to hear you weren't happy with your Dyson Supersonic hair dryer. There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
Please feel free to contact us directly at [email protected]. It will be our pleasure to provide support once we have received your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked good for the first few months then eventually would get cold after like 5 minutes then once I switch to a lower speed it'll get hot again then cold.. to keep it hot long enough to dry my hair I have to keep going from low to high.. & sometimes change the heat from low to high as well
This review is from New special edition Dyson Supersonic hair dryer - Prussian blue/rich copper
No, I would not recommend this to a friendRated 2 out of 5 stars
Save Your Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! I had such high expectations for this going in, and was severely disappointed.
This review is from New special edition Dyson Supersonic hair dryer - Prussian blue/rich copper
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic hair dryer. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Price
Rated 1 out of 5 stars
Not worth the cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All hype. Wife bought it and took it back. Not worth the crazy asking price.
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jose, this is Kelly with Dyson. We're sorry to hear that your wife didn't have a better experience with her Dyson Supersonic. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best Wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Blown. Away. (Pun intended)
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only been able to use this hairdryer once, and I didn't use any of the attachments, but I have to say, I love this dryer. The design of it is such that I am not constantly hitting my head with the end of the of the hair dryer like I often do when using a traditional dryer. The different speeds and heat settings are handy, as is the cold shot button. The attachments (a curl diffuser, and two concentrated diffuser) connect magnetically, and the dryer comes with a non-skid mat and a strap to use to hang it, if you like.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend











