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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 8929 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 8,929 reviews
  • Rated 1 out of 5 stars

    stop working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is no like the other dyson products , about the time frame for drying your hair is a lied, i buy this for my daughter and is the same time like other normal hair dryer, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have short thin hair. I used the product like twice and on the third day it wouldn't turn on.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear of the difficulty with your Supersonic. Shutting off is uncommon unless the filter is clogged, being covered up during use or incorrect voltage.

      We would value the opportunity to address your issue and want to ensure your Supersonic is working as intended. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 1 out of 5 stars

    Do not buy. Expensive and cheap and broken.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged. For this amount of money the pieces like an on/off switch should not have fallen off when taken out of the packaging. Very disappointed. Disappointed in the product quality from manufacturer and from the seller. Would not waste your money.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to read your review, and to hear that your Dyson Supersonic™ Hair Dryer arrived damaged. This is incredibly disappointing to hear. We're keen to learn more about your experience, and to provide you with support. Please consider contacting us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    good for one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nov 2018 and used until Mar 2020. A year and 4 month later, it stop working. It's not even powered on. No. 100% Not recommend. I paid $400 for this king of trash.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear you were so disappointed in your use with your Dyson Supersonic hair dryer. Have you taken the opportunity yet to reach out to us for support? I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off every minute it seems. Can’t be dirty because it’s new, out of the box, unless it’s sent dirty but I have checked the filter and it doesn’t appear to be dirty.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your Supersonic hair dryer, and we'd be very happy to help troubleshoot the issue. Please get in touch with us directly, at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    With Great Blow Dryer comes Great Price Tag

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Dyson products - and my wife has mixed-race, crazy thick curly hair, so when I saw this I thought we'd give it a shot. She currently has a CHI blow dryer right now and honestly, it's too big and unwieldy for me to use as well. I was interested in the Dyson because, putting aside its price, I've had great experience with Dyson products - you definitely get what you pay for with this brand. I've been using the same Dyson Animal vacuum since 2004. It did a fantastic job on my wife's hair so much that I was tempted to try it - it looks very similar to the Dyson Air Multiplier fans - no visible blades. This thing is awesome - it dried my wife's hair in nearly half the time as the CHI without leaving her hair frazzled, wiry or with typical blow dryer fatigue. Since my hair is nowhere near that long, and much more fine, it had my hair dry in a matter of seconds. It's also lighter and more manageable than typical blow dryers. The attachments that came with it are of little benefit for me, but my wife seems to appreciate them. The biggest drawback for the Dyson is it's cost - it's a $400 hair dryer. For someone like me - that's more than excessive, but it's also worked great for my wife's hair for now, so I'll rate it a 4. My wife is a picky person, so if she likes something, then it's pretty good in my book. Pros: Speed and heat control Size and weight Portability Attachments Cons: Cost - the $400 price point makes this not an average user's hair dryer. Bottom Line: The Dyson SuperSonic Hair Dryer delivers typical Dyson-quality performance with the typical Dyson-price tag. If you're serious about hair - or maybe a hairstylist - this is a great hair dryer. If you're an average joe, then you're probably better off with a traditional type of hairdryer at a fraction of the Dyson cost.

    I would recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    I didn't want to like it but...I love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously? $399 for a hair dryer? I scoffed at the idea and the price. All the review videos and hype got to me. I was curious. I am not even a person that blow dries their hair(I feared it would fry my hair). I usually let it air dry but it has gotten to cumbersome lately. Let me just tell you, I have hair past the knees, nearly mid-calf (I plan to donate it) and I actually got it decently dry and combed out in...15 minutes? It typically takes me longer to comb it out because my hair is wet and it gets tangled with itself due to its length. I HATE how well this beast can tackle my hair. I will have to tighten my belt for months to come for this ridiculous purchase but I am glad I took the plunge. There are three wind strength and three heats. There is also a cool option but when the heat lights aren't selected, the hair dryer blows cool air. I can't believe I've fallen for this hair dryer. I am serious. It took be forever to air dry my hair, I would walk around the house leaving PUDDLES of water. Now I can sleep without wetting the bed(haha, because of my hair). And I can take morning showers and dry my hair in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best I've Ever Used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best hairdryer I've ever used (and also most expensive). My wife loves it. She gets her hair done on a regular basis, and is always concerned about over drying her hair. This dryer is awesome. It constantly measure temperature so it doesn't burn the hair. Not only that, it much more quiet than conventional hair dryers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after just two months of use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died. Just like that. Right in the middle of drying my hair. Just past 60 days of owning it. Now gotta try to see if Dyson will make good. The sad part is that I absolutely loved this hairdryer!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Gina, this is Kelly with Dyson. We would certainly not expect your Supersonic hair dryer to shut off without the power switch being engaged. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at askdysonUS@dyson.com. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Drying time, Noise level
    Cons mentioned:
    Hair damage, Price

    Rated 4 out of 5 stars

    Great hairdryer, not sure if worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hair dryer is amazing. Leaves hair smooth, less frizzy (there is some frizz, of course), pretty quiet and dries hair relatively quickly. Hopefully the price goes down, however, since you still pay so much for brand mostly. Great investment if you're a professional hair stylist, otherwise overpriced in my opinion - although do not get me wrong - it's an awesome hairdryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Would return for a refund but I’ve waited to long now. Does nothing different than a $25 travel hair dryer. Save your money

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic is unlike other hair dryers as it uses an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high velocity airflow, allowing you to dry hair faster and it is the only hair dryer with the motor in the handle. This has allowed it to have the perfect balance while handling it.

      We would value the opportunity to learn more about your experience. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Hair damage

    Rated 5 out of 5 stars

    Wavy curly girls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast dryer , even on Type 2c curly hair. Love flyaway attachment. Faster blowouts with less frizz.

    I would recommend this to a friend
  • Pros mentioned:
    Drying time, Ease of use

    Rated 5 out of 5 stars

    Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend absolutely loves it. Says it's easy to use,drys her hair in half the normal time

    I would recommend this to a friend
  • Pros mentioned:
    Drying time, Weight

    Rated 5 out of 5 stars

    We LOVE it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE how it's light and how quickly it dries my hair. I have long hair and hubby has short hair, and we both love it. Easy to style too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 15 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $425 for a hairdryer was a special splurge as a gift for my wife. I bought it late 2016 and it's already dead. Terrible and expensive mistake

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am sorry to hear this about your Supersonic. The Dyson Supersonic does include a 2-year warranty. We would value the opportunity to address this in more detail and want to ensure your hair dryer is working as intended.

      Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 2 out of 5 stars

    too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work any better, then my $100 dryer I have now....

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear you are less than satisfied with the hair dryer and would value the opportunity to learn more about your experience. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Dried fast, tangled hair faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, except tangled hair really badly. Returned it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Bobby, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am pleased to hear it worked well, however, sorry to hear about the issue with it tangling hair. We would value the opportunity to address this in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.


      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 1 out of 5 stars

    Takes forever to arrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak air flow. This item took two months to arrive. I was unable to gift this for Christmas as it was intended. Then the quality was very poor when it eventually arrived. Price points are also very expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for naturally curly hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for naturally curly hair. Just an ok hair dryer but definitely not worth the price. I returned.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Sabrina, this is Kelly with Dyson. We're sorry to hear we missed the mark with the Dyson Supersonic hair dryer and your naturally curly hair. We do have our diffuser attachment, which features long prongs to reach deep into hair for even diffusion to define curls, and the wide tooth comb attachment has robust teeth to help lengthen curly and coily hair to help create volume and shape. We understand that you have returned your purchase, but if you ever have any questions or concerns that we can help with, you can get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Drying time
    Cons mentioned:
    Hair damage

    Rated 5 out of 5 stars

    Dyson’s products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! Dries your hair in minutes without damaging it. It is worth the price by all means

    I would recommend this to a friend