Customer Ratings & Reviews
- Model:
- 309526-01
- SKU:
- 5779502
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps shutting off after a couple seconds. We are returning this item and are very disappointed, especially considering the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jesse. Thank you for taking the time to provide a review on the Supersonic. The Supersonic hair dryer features a filter and air intake at the base of the handle. If the filter is clogged or the air intake is covered, such as by your hand, during use, this will cause the machine to shut off to prevent over heating.
We understand that you may have already returned the hair dryer, however, we would value the opportunity to assist as well as learn more about your experience. Please contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
IMHO… MEH cool design but next
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMHO this has been a disappointment… intriguing design but better off with any other hairdryer
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kupua, this is Kelly with Dyson. We're sorry to hear that you're found the Dyson Supersonic Hair Dryer to be so disappointing in your use. While we're not certain from the review if you've experienced some type of issue, or are just not satisfied with the overall performance, we'd value the opportunity to learn more, and provide you with further assistance. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They glorified. this product for no reason at all it is horrible it leaves the hair very dry and mine broke twice I had to return it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Gucci77,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of the frustrations you've had with your Dyson Supersonic™ hair dryer. Our Supersonic is designed with the technology that minimal hair product is needed. If excess product (for example, hair spray, heat protectant, etc.) is used, it can create a straw-like texture, so should this happen, we recommend using less-or-no product.
When purchased from an authorized retailer, the Supersonic has a 2-year warranty, and our experts are always on standby by email, phone and live chat to assist with any issues you may face.
We hope you reconsider Dyson products in the future.
Best Wishes,
Miella
Dyson Customer Support
Better than I expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit at first i thought that this dryer was just a product of Dyson hype and you were spending a lot of money for just a name. But after using it for a while I would have to say I was wrong. This really is the best hair dryer i have ever used. There are three speed and heat settings and those work wonderfully. If I had any gripe about it it may be that the lowest airflow setting is still just a little too much air when i want very low airspeed but more heat. As far as heat goes this thing is perfect. I also like the attachments that are provided as they clip on magnetically and don't feel flimsy or like they are going to fall off.
I would recommend this to a friendDyson hair dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t love it .. not enough force to dry really long thick hair. Not using it anymore. In a drawer.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience with your Dyson Supersonic hair dryer. If you're finding that the dryer doesn't feel powerful enough, it could be that the dryer isn't being held close enough to your head.
When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting using either your hand, a paddle brush or roll brush to control the movement of your hair.
We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas, but wasn't worth the price. Ended up returning it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Justin, this is Kelly with Dyson. I'm sorry to hear that you were unhappy with the Dyson Supersonic Hair Dryer. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Not happy with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has over dried my hair even on the medium setting. If it wasn't for the 15 day return policy on Best Buy products I would have returned it.
No, I would not recommend this to a friendLove love love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the strength of the air and the attachments. Have had mine going in 5 years and it’s the best dryer I’ve ever had.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent dryer. So quiet and easy to use. Best for the money
I would recommend this to a friend It was too hot and too heavy and no cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ran too hot and the cooling didn't work. It was too heavy and bulky. Didn't see any difference in drying hair and not worth the cost.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic Hair Dryer. I am sorry to hear you are less than satisfied with the hair dryer. The Supersonic has intelligent heat control to prevent heat damage. The cold shot button immediately deactivates the heating elements for cooler air to set your hair after styling.
We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Maybe expensive but good investment
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking about how many hair dryers my wife goes through yearly this is a better investment. The warranty on these hair dryer is way better then any other dryer on the market. Overall this unit will give you many years of use with an excellent warranty that's incomparable to anything on the market. This Dyson has market leading features all the attachment are magnetic so no twist locking or having pieces broken over time. No ducktape fixes for this Dyson. You get the three main tools use for drying. I can see this being used by professional hair dresser. Even though it is expensive if your the type to go through dryers every three months spending about $30-70 bucks each time at least you'll have the comfort of owning this unit for a few years with a replacement guarantee from Dyson.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not dry hair any better than a $10 dryer. Looked much better on tv than in real life.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic™ hair dryer. We would value the opportunity to ensure that your dryer is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Great Dryer, But Overpriced
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this is a great hair dryer. Or so my wife tells me. I have no hair, so I have to go off her impressions. It's a little bigger than the average travel hair dryer but blows harder and hotter than a normal full size dryer. There are controls to change both the air flow and heat and a momentary cold button on the handle. The build quality is incredible. If a luxury car manufacturer made hair dryers this is what it would look like. It's solid and has a nice paint finish. The magnetic attachments are unique and switch quickly. It even comes with a rubber pad to set it on so it's paint doesn't get scratched. Is it worth the money? Probably not. But if you're looking for the best hair dryer you can get and money is no object, this is the one to get.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not thrilled but I was told that my return period was 2 weeks so missed my time frame to return.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you've only rated your Dyson Supersonic™ hair dryer one star. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Overall performance
Your best option, all the way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An magnificent product made for the women today's needs. I founded perfecto for my daily routine when I need to make my style in less than 15 minutes. Worth every penny.
I would recommend this to a friend - Pros mentioned:Drying time
Lightning Fast Hair Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one amazing dryer. I have long, thick hair, and the Dyson dried it in a flash. It is sturdily built, and should last far beyond every other hair dryer I have owned, I am very impressed and heartily recommend it.
I would recommend this to a friend counterfeit hair dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sold me a counterfeit hair dryer, check yours
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchase i have ever made. Excellent product
I would recommend this to a friend Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.half way thru drying my hair it stopped working. Didn't even have it for a month
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that you've had an issue with your Dyson Supersonic shutting off during your use. We would certainly not expect the machine to shut off without the power switch being engaged. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
too expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OUTRAGEOUS COST! SHOULD BE ILLEGAL TO CHARGE SO MUCH
No, I would not recommend this to a friend