Customer Ratings & Reviews

I have a lot of thick coarse wavy hair. My hair is not curly or wavy just big. I used to spend an hour drying my hair. Not in a good way. Best Buy had a sale on the Dyson and I couldn’t resist. Wow, used it for the first time and drying time was shorter. My hair was smooth and shiny. I would highly recommend this product. well worth the splurge.

Bought this hair dryer for my wife two years ago. Loved it until it stopped working while she was drying her hair last week. I brought it to Dyson and they took it in the back and returned a few minutes later with it completely back together and told me "one side of the motor is fried, as if there was an electrical surge." Unlikely since it has a built in surge suppressor...and in the 13 years in our house we haven't had this happen to any other appliance. He then told me that the newer models use a different motor and they don't have the old ones, so it can't be fixed. Plus, he said, since it's out of warranty, it would be around $250 minimum to fix even if they could. So he suggested buying a new one. While it worked, it did a great job. My wife has a lot of hair and with the motor in the handle, she was able to hold the dryer for longer to get her hair fully dry. We all know $400 is an absurd amount of money for a hair dryer. If it worked for 5+ years, it would have been worth it. But 2 years? Not hardly.

My hairdresser used it at her salon and I bought one for myself. My hair does not fizz out with electricity like my previous regular hairdryer. I can focus on an area and it would style that area quickly. It is expensive but you get what you paid for. I own other Dyson products and have been very pleased with their product support.

I was researching a lot before investing a lot of money on a hair dryer, but this blow dryer is amazing, worth every penny! I have extra long and very thick hair, it takes forever to dry and style. It made my hair so smooth, silky and straight. Didn’t burn my scalp while drying. I don’t even have to use Flat Iron anymore. Thank you Dyson❤️

great hair dryer, excellent quality, quieter than my old hair dryer and fast

I purchased this 2 years ago and it stopped working just before the warranty lapsed. I was supposed to get a replacement directly from Dyson, but it never arrived and their customer service is AWFUL so 2 months later and I’m still out a $400 hair dryer. While I loved it when it worked, the fact that a hair dryer this expensive doesn’t even last 2 years (and if it does stop working during the warranty period, you can’t trust customer service to actually ship a new one) makes it the worst financial mistake I’ve ever made. Save yourself the money!

Works well, but not lightweight.. which is tough for my wife who's a hairdresser

It was okay not that happy about finding it cheaper elsewhere and it came with a stand & could not return it because of the 15 days only you have to return. Also you cant remove the filter at the bottom to clean just have to pull it off still wrapped on the cord.

I read about this device. I accidentally tried it when a visiting a family member. I have a lot of fine hair. I spent 20 minutes blowing my hair dry with a normal blow dryer or 35 minutes styling it with a normal blow dryer. Now, I spend 6 minutes blow drying my hair or 12-16 minutes styling it. I never could have imagined what a difference this could make. Additionally, the cold shot button is on the back of the handle. At first, I did not like this, but found that instead of using a "trigger finger" motion to activate the cold button, I just need to squeeze the back of my palm against the handle and it activates the cold button without moving a finger. It is ingenious. I liked this so much, I bought a Dyson Heat & Cooling fan, and didn't think twice.

I really wanted to love this. There is really nothing quite like it. I really thought this would be the best thing ever with all the technology it boasts, but unfortunately it was not. This thing absolutely dried the life out of my hair. It fell like straw, like I never put any product on my hair to begin with. I played with the air flow and heat settings to see if my results would change but it did not. I went back to my old dryer (Elchim 3900) and my hair started to come back to what it was before the Dyson. I stopped using the Dyson dryer all together and returned it as I did not want to risk further damaging my hair.

My husband bought this for me for Christmas and I love it! It cut my drying time from 45 minutes that it took with my other dryer (rusk speak freak) down to 8 minutes with the dyson! My hair feels softer, less frizzy, and it stayed feeling cleaner longer! Worth every penny!

It dries my hair much straighter. It still leaves static on thicker heads of hair. It is a little heavy. Its nice but not sure the cost vs value is there. Would be a better value at $99-149.

Let me be clear that the 4 star rating I am giving this is because of the results. It delivers on that but I find it cumbersome and awkward to handle, not making it worth the super high price. I was excited to get this for an early Christmas gift and especially because it included the case. I do love this dryer for the excellent results I have had. Smoother blowouts and the controllable airflow plus attachments make all the difference in the world. I use it on low or medium air flow with med heat to dry and low heat to style. Here are the cons for me: *Super awkward cord - too long and too heavy. It has a battery type pack thing on it and it constantly pulls the cord down, which then gets caught on the knobs of the cabinets and I'm constantly fighting for slack. Really annoying. *Handling this is strange. The weight isn't as nicely balanced due to the motor being in the handle and I find myself gripping on to the bottom of the handle which is where the intake fan is. *Placement of the cool button is in the totally wrong place. When you're drying, you cannot reach it with your thumb because it's on the outside of the handle, underneath the power button. You cannot easily press it with your finger, either. I find myself awkwardly pressing it with the side of my finger and then having to totally re-position my hand every time I use it. When I think about the fact that this is a $400 item, it's very difficult to justify when I am not fully enjoying the experience.

This dryer is the best ever, i take it everywhere and I’ve never had an issue with it until it blew out and stopped working completely. I contacted customer service and they were horrible with me. I cannot believe that’s how they handled a situation that was out of my control. Very disappointed in their professionalism. Other than that the product itself is beyond amazing. I had to go ahead and purchase a second dryer just to replace my first one, hoping that it doesnt give up on me again because i dont wanna go through what i did with my first one.

This hair drier is a life saver. It dried my hair so well, my hair started to fall off because it was so dry. It felt really nice in my hand, and i'm not talking about the hair drier. I would recommend this to anyone with very wet hair

I absolutely love this hair dryer. I have had it for 3 years and it still works as great as the day I got it

Dyson supersonic hair dryer one of the best hair dryer in the market. I love using it every single day. Its just phenomenon. It Doesn't make loud noise like other hair dryers and it gets the job done very quickly.

It's very efficient and quiet. Been using it for the past 4 years, still working really well. Best hair dryer I've ever owned.

4 stars because of its price. Got this for my daughter, she is happy with it and no complaints so far. REALLY WELL BUILD, the design of this dryer is outstanding. The only downside it is extremely expensive. If you can afford it buy it. Good product.

I can't say enough good things about this hair dryer! I have long, thick hair - which would previously take 20-30 minutes just to dry with a blow dryer. This made my morning routine take an hour plus, just to get out the door. This hair dryer dries my entire head in 5 minutes. I was shocked! I love it!! I have to learn how to manipulate the power settings so I can attempt a blow out on my hair - but until then, this baby has me sold! It's an investment, but with the time you'll save and with how long it'll last (Dyson is a GREAT brand), it's worth it.