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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 8929 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 8,929 reviews
  • Rated 2 out of 5 stars

    Low Lifespan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hair dryer was great at first. Then after about 8 months, the filter gets full of lint. Cleaned it out after youtube videos. Lasted one year before it stared overheating and shutting off. Only worked while in the lowest setting and lowest heat. Total life span about 2 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive spent most of my life fighting my curly hair. Since purchasing the dyson, ive been able to stop using costly keratin treatments! My hair is dry, smooth and so shiny in TEN minutes, its a lifesaver!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelmed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok not as powerful as expected but the build quality is decent

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Christopher, this is Kelly with Dyson. We're sorry to hear that we may have missed the mark, with the amount of power the Dyson Supersonic provides. It does offer a 1600W motor, with multiple heat and speed settings. If you have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Just stops working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hair dryer just stopped powering on after light use. The product was a few years old but after several phone calls the only resolution that was offered was for me to buy a new one or a refurbished one at retail cost. I'd avoid buying this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Dyson product. They are very expensive and Dyson does not stand behind them when they fail. They will act like they care cause you to spend lots of time on the phone and mailing the product in to them only for them to do nothing but call regularly and ask what the status is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy. Will die after 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She used it maybe 2 times a week. 2 years later its dead. Conveniently right after warranty ran out. Took it to a dyson repair shop and they want $200 to replace the motor which MIGHT be dead. They won't even confirm its the motor. Useless junk. Checked online and there are so many people with the same problem. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing a review. We apologize for the inconvenience you had to face. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Rest assured, we are committed to assisting you and we will try to resolve your issue with the available options as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    It Ain’t It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love the end result, I cannot recommend this dryer to anyone. Seven months in, my dryer stopped working. I take good care of it and clean the filter constantly. Luckily I’m in the warranty window still so I will be getting a replacement. However, I don’t feel confident that the replacement will last longer than the first one. It’s absurd they charge so much money for a subpar product. If it actually lasted years, I wouldn’t mind shelling out that kind of money. I wish returning it and getting my money back was an option because I’d definitely take that route instead.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Stephanie, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.

      If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Common to stop working after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a huge disappointment!!!!! Too pricey for a 2-3 year lifespan. Loved the hair dryer... when it was working. Shortly after the 2 year warranty was up (by 2 months) it died!! Upon researching online for a fix, I found that it was extremely common. Many stories just like mine. Yes, it was maintained and only light to average use. Taking it for repair was pricey and not economical and customer service can only offer you a 10% discount on a new one if you send it in. (Wow!) Really expected more from Dyson

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Diffuser won’t attach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears that my daughter spent a lot of money for this gift for me and the diffuser doesn’t have the magnetic attachment. Respectfully, I know that mistakes happen but when you spend this kind of money from a company like Dyson, you would expect quality control to be better. Now I fear it will be a hassle to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is worth the money. I will never buy another brand again. Hands down this styles my hair with ease. Don’t think just buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hair dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hearing great things about the dyson hair dryer, I can't wait to try one by myself. It's nice that the gift set includes free brush and comb.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it does. Cheaper dryers out there that would do the same.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Jenifer
      Dyson Expert Dyson-EN_US

  • Cons mentioned:
    Hair damage

    Rated 1 out of 5 stars

    It will die and you can't fix it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got off the phone with a Dyson service rep. I told her my dryer stopped working. She asked me when was the last time I cleaned the filter and how I cleaned it. I told her I just cleaned it (and I clean it regularly) with a toothbrush. She told me to try to clean it again and if the dryer didn't work after that, there was nothing they could do because that's the only problem they have with the dryers and they don't service them. So I said, You mean to tell me I should just throw it away and I'm out $400? And she said Yes. Wow, I can't believe a dryer that cost that much would only last as little more than 2 years. And it's not like I used it every day. I've had dryers I've purchased at Target that lasted longer than that. Even if my warranty expired, they could at least offer to fix it for a price. What a complete waste of money. I can buy 10 dryers for $40 each and it would probably last a lifetime.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Tami, this is Kelly with Dyson. I am sorry to hear that you're having an issue with your Dyson Supersonic™ hair dryer. The experience you had while reaching out for support is very disappointing and unfortunate, and I'm sorry that was your experience. This is not at all what we intend nor expect for our value owners. We would be very happy to go over your machine with you and learn more about your experience. Please consider sending us an email to [email protected]. We will be happy to provide you with support.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Expensive and only last 3 yrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 yrs stop working, bad for the price will not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!love this product it smoothens your hair and no more frizz

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I use it I thought it is very good because it is very popular, but when got it , not really!it blew my hair very mess .

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson Supersonic hairdryer. We do understand that the Supersonic's Dyson air multiplier technology and intelligent heat control and accessories can have a learning curve. However, this is why we cultivated the Dyson Hair Support page for tips for using your Supersonic.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way truly grateful and happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for going the extra mile in locating this item.

    I would recommend this to a friend
  • Cons mentioned:
    Hair damage

    Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure this is better than a cheap blow dryer but if you compare it to a T3 for example it is not worth the extra money. The way it is weighted hurts my wrist. It is uncomfortable. I also have to put it on the lowest settings or my hair is kind of frizzy and I am blowdrying it in pieces with a round brush. Nothing revolutionary here. Just hype.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're sorry that you found the Dyson Supersonic awkward to hold. Dyson Supersonic was engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. This helps shift its center of gravity to feel balanced while holding the dryer and styling your hair.

      While everyone is different, we certainly wouldn't expect hair to become fried or frizzy as a result of using Dyson Supersonic. The Dyson Supersonic hair dryer will feature intelligent heat control, which means it will monitor and control the temperature at all times. This helps prevent extreme heat damage and protects hair's natural shine. It also will feature negative ions to help prevent hair from becoming frizzy. One quick tip I would recommend, as outlined in our Dyson Supersonic support videos, will be using the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair, this also causes your hair to blow all around which can lead to damage and tangles. Please also note that each heat and airflow setting is designed to provide varying outcomes depending on the style you have in mind for any particular drying session.

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this thing, you know what they say, happy wife ,happy life !

    I would recommend this to a friend