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Customer Ratings & Reviews

Dyson - V11 Animal Cord-Free Vacuum - Purple/Nickel-Angle_Standard

Customer rating

Rating 4.8 out of 5 stars with 58 reviews

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would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-14 of 14 Reviews mentioning:
battery
  • Rating: 5 out of 5 stars

    New wife loved it

    Posted
    Undral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my first cordless vacuum cleaner I really loved it. Lightweight, long battery life, easy to carry from place to place and its Dyson product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Has great suction and battery life

    Posted
    Alli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is the best Dyson portable I have used. It is a bit heavy though for most women.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Dyson Yet!

    Posted
    Vikingnene
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is as close to a corded vacuum cleaner you can get, in terms of performance. The battery life is pretty impressive and the automatic change in suction and use of the Torque Head cleaner depending on what floor type you are vacuuming works out really well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Definitely worth it!

    Posted
    LineLife178
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you can stomach the sticker shock its definitely the way to go. It has a 2 yrs warranty from the factory, any problems bestbuy is there to fix them ASAP. Battery life is solid. Plenty of power. Thinking about buying a second one.....?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazon Suction, Quiet, Great Battery Life

    Posted
    gadgeTT
    • Tech Insider NetworkTech Insider Network

    Pros: * Amazing suction - as good as our prior Dyson canister. @@@@@ Great battery life - up to 60 minutes on a charge is more than enough for typical use between charges. @@@@@ Quiet - seems a lot quieter than our prior v8 model. @@@@@ Versatile - tools that are both useful and easy to use. Cons: * Powerhead is a bit heavy after prolonged handheld use. @@@@@ Need to remove all attachments (including stick) to empty. I'll try not to repeat anything that you can easily find in the user's manual or Dyson web site and instead focus on stuff that you might only experience after using this update to the always-improving line of Dyson cordless vacuums. First the basics. The suction on this thing is amazing. I have owned quite a few prior Dyson models and the cordless ones always gave up a bit of the suction in favor of being cordless. This one is the first time I'm regularly reaching for my cordless vac instead of the corded one because it's just that good. The dust bin is still quite a bit smaller than a typical full-size corded vacuum, but poor suction is no longer a reason to skip the cordless. The battery life is projected at around an hour of use with no motorized tools. If you're doing the floors like you would with a corded vac, you'll most likely be using the motorhead and thus get less than 60 minutes, but it's still more than enough for a typical home or apartment. If you're just doing touch up work around the house or car; 60 minutes of use is a lot. Prior models were not necessarily noisy, but this one isn'ticeably less loud. It also makes this really interesting sound when spinning down. I feel like I'm vacuuming with a pocket-sized muffled jet turbine. The wall bracket that was introduced in the last model (v10) is more of a drop-in charger rather than the prior ones that you had to maneuver up and down in a spring-loaded contraption. Now you just drop it in or lift it up - much easier! There's even a nice status LED on both sides of the vac that indicate when its charging plus the full 3-segment battery level meter on the back (top when wall mounted). On to the new stuff - this particular model has a simple function display on the back of the powerhead. It has a indicators for when there might be a blockage, when the filter is removed and the battery level as indicated by 3 battery segments. There's also a single button to select the power mode; "Eco" for basic use and prolonged battery life, "Boost" for more power at the expense of battery life, and "Auto" where it figures out how much power you might need based on the suction demand at the moment. The motorhead tool has a mechanical switch with 3 settings as well; low, auto and high, to adjust the suction and power when doing floors. There's a nice bracket that attaches to the tube and provides convenient storage for two tools such as the crevice and the brush tools. You can't easily carry all of the tools like this, but having 3 tools on-hand is a nice feature. Putting my "nit-picky" hat on, there are really only two small complaints I have about this awesome vacuum; the first is that the powerhead (the handheld part) is a tad heavy to hold in one hand if you're not resting its weight on the stick and the motorhead doing floors. If you're just holding it in one hand to vacuum drapes or car seats, etc.. , it can get a tad heavy after a while. The second is that you have to remove all tools including the tube to empty the dust bin because the dust bin opens in that direction. While this isn't a huge deal, it does slow you down a bit if you need to empty the dust bin while in the middle of doing a larger job. Overall, the two small nits I mention above are far from deal breakers. This vacuum does its job admirably with great suction, great battery life, convenient features, and as-expected Dyson quality. You may find other cordless vacuums that claim to be "as good" for less money, but it's highly doubtful any of them can truly match the power, versatility and quality of this Dyson.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I was skeptical, but now I am not!

    Posted
    LosAngeles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    As an owner of various Dyson products I decided to go with a new cordless vacuum, the V11 Animal. We have a two story home and the old V7 cordless vacuum battery only lasts on the downstairs (approximately 20 minutes). which is all tile, even less time on carpet... after purchasing the V11 Animal I was apprehensive on the actual run time, but started on the downstairs and worked up. To my surprise I completed the entire house, upstairs is completely carpeted! Just over 4000 square feet and had a few minutes of run time left, I am completely impressed! Much more features you can check out, but just the run time alone is worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Delivers On The hype.

    Posted
    lucylovesdogs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have a closet full of Dyson products and love most of them. This one may be my favorite. It is a little heavy and slightly hard to push but worth the extra effort. When I first got it I cleaned my bedroom rug with its predecessor, also a Dyson, to see what else I might get from the rug with this vacuum. What I didn't get was any hair or other surface debris. What I did get was all sorts of ground-in dirt, the kind that is so hard for most vacuums to pull up from a deep-pile, tightly woven rug. Also, the battery life far exceeds any previous cordless vacuum cleaner I have owned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum suction, OK battery life

    Posted
    buckeyestargazer
    • Tech Insider NetworkTech Insider Network

    I"m really pleased with the new Dyson V11 Animal vacuum. Most importantly the vacuum does a great job removing dirt and animal hair on both carpet and hard floors. The mini motorized tool also does great on furniture and stairs. It quickly converts from a full length vacuum to a hand held vacuum. Using the "Auto" feature, the suction power automatically adjusts between carpet and hard floor. I have a 2400 square foot home that is mostly carpet. I had to empty the dust cup 3 times while sweeping the whole house. I wouldn't really want the dust cup to be any larger in order to keep the weight down. Speaking of weight, it seems slightly heavier than the previous V9 we have. It's still quite comfortable to use though. This one came with a crevice tool, two small brush attachments, the mini motorized tool and of course the motorhead and docking station. I like how Dyson included a small clip on the long shaft so you can store the crevice tool and another small attachment right on the stick so you can quickly switch them out. I was a little disappointed in the battery life. Dyson's claim of up to 60min run time must be for hard floors using the eco mode. I used the medium suction setting and the auto adjusting feature and the battery lasted 35 minutes on somewhat thick carpet, so it was a pretty demanding test. Not bad, but I was hoping for longer battery life.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice upgrade from V8!

    Posted
    Gizmo
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The Dyson v11 Animal is definitely an upgrade to the V8 Animal I currently own. I love the v8 and v11 is even better. The battery lasts a little more than 60 minutes, enough time to vacuum my two-story home. The suction power does not fade when the battery runs low. The Auto mode works well, easily adapting suction going from tiles, hardwood and carpets. The bin is a nice size, larger than the v8's bin. The only negative is that long hairs gets stuck at the top of the bin when emptying. @@@@@@@@ My wife and daughter both have long hair). It takes several pushes of the lever to get the hairs unstuck. I see this as a minor inconvenience, I would still recommend this vacuum. I'm in awe every time I use this vacuum, I'm so impressed by how much fine dust it pulls out of carpets and rugs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it but the auto function needs work

    Posted
    Josh76
    • Tech Insider NetworkTech Insider Network

    I am a huge fan of Dyson and I've had it the V-6 animal, for about four years. I was really excited to get the newest model, because I love Dyson technology and knew that they would not disappoint. This is like my old V6 on steroids. It was easy to unpack and I really appreciate that the holes on the charging base are the same as my old one so I didn't have to drill new holes. Once charged, I tried it out on some kitty litter and it did an amazing job and didn't miss any. It got into spots that my old one couldn't like corners and edges and where my hardwood meets tile. It's really impressive and much quieter as well. The only downside I've for this vacuum is that the auto setting makes it too hard to move on my bedroom carpet. It's somewhat new carpet and the old one never had an issue but this one seems to get stuck and makes it nearly impossible to clean. The suction is too powerful for this carpet and it's a real workout trying to move it around. I've to switch to the ECO setting to use it in my bedroom. The auto setting works perfectly fine in my other bedroom that has older, cheaper carpeting. It comes with the perfect array of tools and I love that it has a snap-on add-on to hold a couple of tools on the base. I've been using it for about a week now and have had zero issues with the battery or with it picking up anything I've tried it on. The suction is amazing, the power is amazing and it's so quiet! This is amazing new technology and Dyson it makes it a pleasure to clean. If you own an older Dyson vacuum, do yourself a favor and upgrade. If you've never had a Dyson, what are you waiting for? It's well worth the investment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Strong Vacuuming Power - Only 6.7 lbs. but Awkward

    Posted
    dorkhead2
    • Tech Insider NetworkTech Insider Network

    The most important point I want to make about this vacuum is it's vacuuming strength and battery longevity. This unit's strong enough to replace a high-quality traditional vacuum because the battery on this unit does last close to an hour. The battery provided me plenty of time to vacuum all the rugs, carpets, and hardwood floors on my 1100 sq. feet home. And the amount of dirt and debris this V11 unit picked-up was incredible. I had just vacuumed everything a day before with my regular vacuum, and I was quite surprised how much dirt was left behind and picked-up by the Dyson vacuum. Along with its exceptional suction power and durability, the unit's relatively quieter than a traditional vacuum. Don't get me wrong, the motor still makes a strong vacuuming sound, but I was able to vacuum at night while my 7-year-old slept. I wouldn't have dared tried that with our regular vacuum. The main reason for my 4-star rating is its awkward weight distribution. The weight on this unit's concentrated at the top near the handle. Even though the vacuum only weighs 6.7 pounds (about 10 pounds lighter than a traditional vacuum), it feels awkward supporting the weight up high rather than its usual place down low on the ground. I adjusted to this change quicker than my wife did. After vacuuming for a while, she noticed her arm getting tired sooner. However, as with most things, I'm sure we'll adjust, and this may no longer be an issue after a while. Another awkward design choice is the "trigger" button. Your finger needs to hold in the trigger in order to run the vacuum. After vacuuming for a while, I would have preferred an option to lock the trigger in place to keep the vacuum running. However, with a locking option, I'm aware that I may drain the battery much quicker than expected. Besides these two issues, the vacuum is quite impressive. The unit comes with a main vacuuming powerhead, as well as a smaller powerhead attachment for cleaning smaller areas like couches, stairs, etc. I loved how well the smaller powerhead picked up a lot of my cat's hair from the couch and its arm rest. A few other things worth mentioning, the main powerhead has an adjustment that allows you to control the suction by opening these little red "gates" located at the bottom front. Out of the box, the red gates are completely down, leading to a very strong suction. While trying to vacuum one of our decorative rugs that included a lot of patterns and bumps, it was a struggle to move the vacuum across the rug. But once we adjusted the gates/openings on the main powerhead, it was a lot easier to vacuum all our area rugs. Also, the gates need to be opened in order to pick up large debris, such as kibble. Finally, the vacuum comes with enough information to get you started. In addition to the manual, Dyson includes a QR code that you can scan with your phone to view additional setup and usage videos. It was from one of these videos that you're informed that the vacuum's batteries are designed to be left on the charger permanently. So, you don't have to worry about overcharging it. Overall, I'm very happy with this vacuum. It will be replacing my old traditional vacuum. The technology built into this vacuum is cutting edge and it's definitely keeping things a lot cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm Impressed!

    Posted
    Daddio
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    Dyson has been very successful in developing a brand that is highly regarded as innovative and cutting edge by the public. The Dyson SV14 V11 Animal cordless stick-type vacuum continues that reputation. I've owned an older DC35 since 2009. It had worn out its third battery and after ten years of service I decided it was time to see what the newest Dyson cordless stick-type vacuum had to offer. The newest model SV14 V11 shows that Dyson has improved every feature of this category of vacuum and has added a few more. To make a performance comparison I used my old DC35 to clean a throw rug at our back door as thoroughly as I could and then went over the same rug immediately with the new V11. It picked up an amazing amount of sand, dust, pollen and fibers that the DC35 had left behind just minutes before. Features: - A 25.2-volt battery and a new brushless digital DC motor in the upper section delivers twice the suction of any other cordless vacuum according to the Dyson literature. My personal results seem to back that claim up. - The Cleaner Head that rides on the floor or carpet, also has a high-torque motor but rather than run continuously at its highest speed and power, the head is computer controlled. When the V11 senses carpeting, it adds power to the Cleaner Head and upper vacuum motor to maintain brush RPM and increase the suction to lift the dirt from deep within the carpet. When it senses that the Cleaner Head is back on a hard floor surface, the power is reduced to appropriate levels. This constant sensing and adjustment ensures the cleanest floors possible with the lowest amount of battery drain. When the Cleaner Head moves back over the hard floor, you can hear the power decrease. - The upper power head contains a final stage hepa type filter that prevents fine dust particles from escaping the Dust Bin during operation. - The Dyson SV14 V11 has a large 0.2 gallon Dust Bin. When you want to empty the bin over a trash can, pushing one lever ejects the dust and dirt effectively with a shot-gun-pump-action-like mechanism. My older Dyson required banging the collection bin on the trash can to get the dust out. That sometime resulted in some of the dirt falling to the floor. - The V11 comes with several attachments both powered and unpowered to clean difficult spaces like stairs, chairs and automobile upholstery. - The stiff rotating bristles in the Cleaner Head combined with the very high suction force, clean carpeted stairs so well that it lifts the dirt filled crushed carpet in those high traffic areas and re-fluffs the fibers to refresh the flattened out high traffic areas of the carpet. PROS: - A much improved (compared to my old Dyson) on-off trigger is far more comfortable to use. - Automatic load sensing and variable power output extend battery life. - The configuration of the power brushes and Cleaner Head has been changed so that the head pushes forward through heavy carpet much easier than earlier Dyson models. - The ball-swivel head allows the vacuum to be easily maneuvered around corners and obstacles. - Includes a wall mounted charging station with necessary screws and brackets to mount the entire V11 and SOME of the vacuum accessories when they are not in use. - Vacuums various floor surfaces VERY well. CONS: - The extra power comes with extra weight. My old DC35 weighed 5 lbs. while the V11 weighs 6.5 lbs. - The V11 come with 4 extra head attachments, but the charging station only has mounting points for 2 of those attachments. There is a plastic clamp to mount two extra attachments to the main down-tube, but that makes the entire vacuum heavier and more awkward to use. That means 2 of the 4 attachments will wind up in a drawer someplace and may be forgotten.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New and improved

    Posted
    mamallg
    • Tech Insider NetworkTech Insider Network

    Included with the Dyson are 5 tools and accessories- high torque cleaner head, mini motorized tool, stiff bristle brush, combination tool and the crevice tool. There is an operating manual, power cord and optional docking station. The 2 year warranty is outstanding. It includes parts and labor. They have support help available by phone and online. Free shipping both ways to and from the service center is also included. The Dyson is packed well in its box. The contents are protected nicely. After unpacking everything, you will need to fully charge your Dyson to 100% before it's first use. It will take about 4 hours. The vacuum will not run while it's being charged. There is a blue LED light that will flash while charging. There is a main display on the back of the head. It shows the battery level, blockage and filter indicators and what power mode you are on. It will allow you to choose which power setting with the button. The Dyson v11 has 3 power modes to customize your cleaning experience and maximizes your power. The Eco mode gives you the most run time. The Auto mode works the best to clean all types of floors. It automatically switches the power higher for carpet or lower for hardwood floors. And the Boost mode works best for deep cleaning. There is also a toggle switch on the cleaner head which sets it higher or lower to the floor. The middle setting is ideal for everyday. I also own a Dyson ball multi-floor 2 and a cordless v10 Absolute. To compare the new v11 to the v10, this one is definitely an improvement. I really like the new power modes. I love the Auto mode. I usually vacuum in that setting. My main floor has hardwood and carpet next to each other and it's impressive how it can tell I've moved from one area to the next and back again. Overall, the vacuum is light. However, the head/handle tends to get heavy over an extended period of time for me. I love the low profile on the high torque cleaner head. I'm able to easily reach under chairs, tables, and cabinets. The swivel and pivot really allow me to steer and maneuver in the direction I need. To compare the new v11 to my multi-floor ball is a bit trickier. Though they are both Dysons, a cord versus a cordless aren't quite the same and obviously the biggest difference. The cord will limit your access while your rechargeable battery will limit your run time. The canister is bigger on the multi ball (about twice as big) but the bin on the v11 is considerable in size (.2 gal) for its kind. The v11 is very light at about 6 pounds and has many cleaning tool attachments and the multi ball, which weighs about 15 pounds does not. I live in a 2 story, 4,000 sq ft home. So for me both vacuums work well for me. It just depends on my cleaning needs. The v11 is great to clean my cars, blinds, stairs, and my main floor which includes my foyer, kitchen, office, mudroom, bathroom and family room. If I need to do a full top to bottom vacuum, the power does not last long enough for me since my house is large. But it works great for smaller and shorter clean ups, which I do very often with 4 kids. It's great for any size vehicle and any size house with small to moderate size cleaning. As long as you maintain your vacuum, clean the filter and brush regularly, it will last you a long time. I love having this Dyson v11. I love the new improvements with the new sensor technology and auto power mode. It's definitely something to be excited about.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful Compact Vacuum

    Posted
    MnstrMike
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    This is my first Dyson product, but I've heard the great reputation of the company and know others that praise their products. My rating being based on all factors, is docked one star for some minor details that do not represent any flaws in the device itself...in short the vacuum is great! My main complaint has to do with the dock and attachments. Dock Mounting: The included drywall mounting anchor are barely adequate. It's a typical low weight drywall fastener requiring a 7/32 bit (not stated anywhere) and a hammer to properly insert. That style while rated for holding the weight of the vacuum itself for sure, is not going to hold up to the constant docking and removal, the down force of making sure it seats properly will eventually pull the fasteners out of the wall. In my week of testing has this happened, NO, but experience tells me otherwise. I recommend either a toggle-bolt style anchor or Zip-It equivalent style anchor. The included fasteners tend to strip out the drywall and the backing plate will come loose. The included anchor also works with concrete/brick/block walls where as my recommendations do not. At the cost though, we are talking pennies so just included a better drywall anchor as an option. Attachments: The vacuum has a clip that will hold two of the attachments on board, and the dock has a further 2 spots to hold attachments, however, I found it frustrating that only one configuration exists to allow all attachments to be stored. Like I said this is definitely minor, but when a company prides itself in its innovation and testing (just watch their videos) and assumes a level of superiority over other products, I'll hold it to the standard it says it has. The ONLY configuration that works is where the largest (and most used) floor head is attached to the dock and the fine bristle head (not combo unit) is attached next to it, leaving the upholstery head attached to the vacuum itself and the other attachments mounted to the extension pole clip. I just find that irritating as the most used part cannot be left on the device and keep all the other attachments neatly stored. A secondary complaint has to do with the included documentation or rather the lack of proper battery care instructions. This is becoming a major concern for me as ALL (yes ALL) products I've reviewed lately while extensively warn against the dangers of batteries and what will void a warranty, yet it never gives full detailed instruction for battery care. This device never actually states if the vacuum can be left docked past the charging time, one would assume so, but it doesn't actually state it, it does however state that if not being used for extended periods of time that it should be removed from the docking station. So what is Dyson's definition of "extended periods of time"? One week, one month, multiple months? That being said, you probably won't run into that problem in your normal routine because you will be using it a lot! Trigger: I get the design here is to give the maximum battery life per use, however, I question that when you start and stop using the head attachment as their is about 2-3 second delay before the attachment gets up to full speed. Also, for larger jobs like continuous floor space or car cleaning that may have your arm at awkward angles, it would be nice to have a trigger lock. And that is where the negatives end! It's a short list. My main intended use was for the dreaded carpeted stairs. I've dealt with corded handheld options, vacuums with extremely long extension tubes, battery-operated versions, and none have ever really cleaned the carpets and to the point where it is was pointless to even try. WELL NOT ANYMORE! This Dyson V11 sucks! But in the truest definition of the word. I've two small indoor dogs and have been living in my current home around 6.5 years, and it was a little embarrassing how much dirt and dog hair it picked up. I had to empty the bin half way through the task. Battery Run Time: I cannot say if it hit the claimed 60* min run time or not. However, I did manage to clean 150sqft of kitchen tile floor space (Eco), tested it out on about 20sqft of carpet (Eco), cleaned the stairs as mentioned (Boost), and cleaned a Honda Odyssey after a road trip (Eco) with said two dogs before the battery alerted me I was done. That's quite a few tasks completed on one charge, requiring bin cleaning 4 times. Oh and cleaned a sectional sofa twice (Eco). Always using either the larger floor attachment or the smaller roller attachment, both which use battery power to turn the heads, which is a huge plus to the suction based ones which are all but pointless. I would highly recommend this product as a spot cleaner, stair cleaner, household shop vac replacement (not for wet use), car interior cleaner, baseboard/crown molding cleaner, couch cleaner, etc. I would NOT get rid of you regular vacuum unless you are in smaller living space. The carpet cleaning will require Boost to get a good clean. With a 3.5 hour charge time in between fully depleted and fully charged, I'll need to space out my cleaning duties either by morning/evening or by days. This vac is going to get a lot of use and the construction and durability is solid for sure. The power is equivalent to a standard vacuum. Dumping the dust bin is an absolute cinch and a cleanable reusable filter is great. Accessing the bristle head in the rollers is also easy, so getting rid of tangled hair will be simple. Highly recommend doing it too, if not once it gets thick enough it will rob you of battery life by causing the bristle motor to work harder and vac motor to work harder. I think you will enjoy this greatly if you know what you will be using it for ahead of time, whole home cleaning, maybe if you space out timing, but as a do-it-all spot/specialty cleaner...DEFINITELY!

    I would recommend this to a friend