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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 410 reviews

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  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the powerful suction, long battery life, cordless convenience, user-friendly design, and lightweight build of the Dyson V11 Plus Cordless Vacuum. They appreciate how it makes cleaning easier and more efficient, with some even expressing regret for not purchasing it sooner. However, a few customers have expressed dissatisfaction with the need to continuously hold down the trigger while using the vacuum.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 410 reviews
  • Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient product! Can do everything you wish for in terms of cleaning Best purchase ever!! A d best buy is the best in alerting their customers for promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap but very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and adaptable to various situations. Good suction and great battery life Easy to empty and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my carpet. very high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Cordless, Easy to use, Powerful

    Rated 5 out of 5 stars

    Huge improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Dyson Cordless Vacuums, and while I always felt they were a superior cordless option, they were still cordless and their performance should be put in perspective and not overstated. They are nice and convenient, but not a primary vacuum and unless they are on a good sale, they are typically overpriced. The V11 is the first "upgraded" cordless Dyson I have and it is a huge improvement over my V8. The battery life alone is worth the upgrade, as I'm getting almost triple the use on a single charge. And the general design feels better and functions better. The removal battery is an excellent decision by Dyson. The dirt container holds more and I feel is better to empty. And the 3 levels of power (vs the 2 on the V8) are a big improvement all around. For me, THIS is the Dyson cordless I have been waiting for. Especially if you catch it on sale, this V11 is totally worth the purchase. A final note -- a family member has the V15 with the "detect" feature which had me curious. All it is is a laser beam that allows you to see the dirt and dust as the vacuum head approaches. Same as if you take a laser pointer and lay it on the ground with the beam parallel to the floor. It does not increase the performance of the vacuum itself, so for me the V11 is a better buy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy!
      Best Wishes,
      Ridhu
      Dyson Marketplace Support dysonglobal

  • Pros mentioned:
    Cordless, Easy to use, Long battery life

    Rated 5 out of 5 stars

    Pet parent must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the V11 Plus for keeping my condo clean! I have a golden retriever who sheds year round and cheaper vaccums werent werent cutting it. This dyson comes with multiple attachments as well, making it a great vaccum for the truck too!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for your wonderful feedback! We are thrilled to hear that the V11 Plus is helping you keep your condo clean, especially with a golden retriever who sheds year-round. It’s great to know that our vacuum and its multiple attachments meet your needs both at home and for your truck. Your satisfaction is our top priority, and we are delighted to have made a positive impact on your cleaning routine. If you have any further comments or need assistance, please feel free to reach via [email protected]. We appreciate your support and look forward to serving you again. Warm regards, Dyson Customer Support dysonglobal

  • Pros mentioned:
    Easy to use, Light weight, Long battery life

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy and powerful vacuum. Light weight and just battery life to get my carpet done. Also transfers to flooring easily.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Ronald, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Small, light, quiet, powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this Dyson Vacuum for the first time was a pleasant surprise. It is the most expensive vacuum we ever bought, but it is worth the cost and more. We can vacuum our 3BR home hard wood floors 2x with one charge in ECO mode. It thoroughly picks up dust, fur, undercoat fur, cat fur, and everything else not glued to the floor. Boost Mode can suck the soul out of a person. I used the soft brushing implement to clean inside my computer case and it now looks like new. The Pet Groomer appliance is also great and the dog loves it, although our cats do not. Did I mention it is quiet in ECO Mode? You can vacuum while others tik-tok without moaning and groaning from them. Beware the cannister fills fast if you live in a high critter traffic abode like ours, but dumping the yuck is easy, fast and neat.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your detailed and positive experience with us. We are thrilled to hear that you are pleased with the performance and features of your Dyson vacuum. It's great to know that it effectively handles all the cleaning tasks in your home, from hardwood floors to pet fur, and even cleaning your computer case. Your humorous take on the Boost Mode and its power, as well as the satisfaction with the Pet Groomer appliance, made me smile. We are glad the vacuum's quiet operation in ECO mode makes cleaning more pleasant for your household. We appreciate your feedback regarding the canister size and its quick fill-up in a high pet traffic environment. We're always looking for ways to improve our products, and your insights are invaluable. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R dysonglobal

  • Pros mentioned:
    Cordless, Easy to use, Long battery life

    Rated 5 out of 5 stars

    Better than any Shark vacuums

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!!! So glad I bought it!!! Better then the Shark vacuums!!

    I would recommend this to a friend
  • Pros mentioned:
    Cordless, Long battery life

    Rated 5 out of 5 stars

    Reliable and sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this vacuum after using an awful V7 Animal. The previous vacuum was very unreliable and would hardly make it through the house without dying, not to mention the canister size was tiny. This V11 Plus cordless puts any smaller handheld to shame. We make it through our house and barely see any change in the charge indicator. The "power" is always set to normal, as it is plenty for what we need. Sometimes we'll switch it to the high setting when vacuuming the couch or mattress. If you're thinking about getting this, wait for a sale, buy it and never look back!

    I would recommend this to a friend
  • Pros mentioned:
    Cordless, Easy to use, Long battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy, easy to clean and light to handle. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cordless, Powerful

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dyson V11 Torque Drive vacuum from Best Buy, and I couldn't be happier with my decision. This vacuum is a game-changer for household cleaning. Its powerful suction effortlessly picks up dust, pet hair, and debris from both carpets and hard floors. The LCD screen is a fantastic feature, providing real-time updates on battery life and maintenance alerts. The vacuum is lightweight and easy to maneuver, making cleaning less of a chore. I especially appreciate the various attachments that come with it, which are perfect for reaching those tricky spots. The battery life is impressive, lasting long enough to clean my entire home on a single charge. Best Buy's customer service was excellent as well. The staff was knowledgeable and helped me choose the right model for my needs. The purchase process was smooth, and I received my vacuum quickly. Overall, the Dyson V11 Torque Drive has exceeded my expectations, and I highly recommend it to anyone in the market for a high-quality vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life, Powerful

    Rated 5 out of 5 stars

    Excellent power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power. Great price. Much more advanced that the last version we had for 8 years. Much longer battery life.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jerome, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Cordless, Powerful

    Rated 5 out of 5 stars

    Dyson V11 Plus Cordless Vac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great vacuum. Sucks up dirt, dust and whatever else that gets in the way. I have wood floors and tile and was impressed on the suction of cleaning the dust off the wood floors and no scratches left behind. Normally I use a swifter mop and with this I do not need it. Love the fact of not having a cord. The floor head moves around very easily in different directions and under furniture. Cleaning and releasing the particles is so easy and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Impressive upgrade!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the Dyson V7 to the Dyson V11, and WOW — I’m blown away! I thought my house was already clean after using my V7. I had vacuumed thoroughly, and everything looked spotless. But when I opened up the Dyson V11 and vacuumed the same areas again, I was amazed (and a little horrified) to see how much more it picked up — dirt, dust, and debris that I couldn’t even see! The suction power is on another level, and it feels like it’s giving my floors a much deeper clean. The V11 also adjusts power automatically based on the surface, which is super convenient. The extra battery life and the digital display are fantastic upgrades, making cleaning feel effortless. If you’re on the fence about upgrading, do it! The Dyson V11 is worth every penny and makes a noticeable difference in the cleanliness of your home. I’m beyond impressed!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Game Changer for Everyday Cleaning!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I could ever feel this strongly about a vacuum cleaner… but here we are! The Dyson completely changed the way I feel about cleaning — it actually makes it enjoyable. It’s lightweight, powerful, and so easy to maneuver, especially around tight corners and under furniture. What I love most is how effortlessly it picks up everything — pet hair, dust, crumbs — even from rugs and hardwood floors without switching settings constantly. The cordless design is a total game changer; no more dragging cords around or plugging and unplugging between rooms. Battery life has been great for quick daily cleans, and emptying the dustbin is super easy and hygienic (no mess, no fuss). It feels like a smart, thoughtful product that was genuinely designed to make life easier. Honestly, I find myself vacuuming way more often now because it’s just so convenient. Never thought I’d say this, but Dyson made me look forward to vacuuming. Highly recommend if you want to invest in something that’ll last, perform incredibly well, and actually make cleaning feel less like a chore!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Pooja, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Easy to use, Light weight

    Rated 5 out of 5 stars

    Vacuuming made Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson V11 Plus cordless vacuum is incredible! It is easy to use, light weight and powerful. My daughter enjoyed using it so much she went and bought herself one for her house.

    I would recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 5 out of 5 stars

    The most PERFECT Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already tell everyone they need a dyson and this one is perfect. It was a great price point and helps me keeps my floors clean. I have two dogs and this dyson is a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Long battery life

    Rated 5 out of 5 stars

    Dyson cordless is amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Battery life is good enough for a complete house vacuum. Picks up even the smallest particles of dirt. Easy to operate.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Cordless, Long battery life

    Rated 5 out of 5 stars

    Perfect vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!!! It’s great not fighting a cord while I vacuum the house!! This V11 has enough charge for me to vacuum the whole house! I’m done before it runs out of its charge!! Best vacuum ever!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Mary, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Long battery life, Powerful

    Rated 5 out of 5 stars

    Better than V7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks.. but in a good way. Battery lasts so much longer than our older V7. The suction power is much better. It isgetting more dirt with less effort.

    I would recommend this to a friend
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