Customer Ratings & Reviews
- Model:
- 447261-01
- SKU:
- 11427771
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Sweeper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item! I’ve had many sweepers and this one is the best.
I would recommend this to a friendGood Vaccuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vaccuum, it works as advertised. I recommend.
I would recommend this to a friendDyson Support and Longevity is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the V15 and am really disappointed in the quality and customer support I’ve received. There is a plastic piece that has fallen off of the main head unit, which makes the vacuum much less effective. There are multiple others online reporting the same thing, and all customer support has done is offer 20% off a product. What happened to their previous long lasting products?
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Patti, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - V15 Detect Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for first couple of uses, rarely used. Battery would not last very long, purchased second battery and filters from Dyson . Still didn’t last, also started to show that it is clogged, when it wasn’t. Shame on Dyson for selling a bad product. I will try to return to store….wish me luck……l
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are truly sorry to hear about the issues you’ve experienced with your Dyson product. It’s disappointing to know that the battery and filters didn’t meet your expectations and that the clogging indicator caused further frustration.
We deeply value your feedback, as it helps us identify areas where we can improve. We’d like the opportunity to assist you and explore potential solutions to resolve these problems.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Your satisfaction remains important to us, and we sincerely apologize for any inconvenience caused.
Dyson just doesn't last - never again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Dyson we bought at Best Buy. The overall starting quality was good, but they don't last and there are always issues. They last about a year or two if you're lucky. Save your money don't buy Dyson unless they improve on their quality. Hundreds of dollars down the drain and constant headaches. Not worth it!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Adam with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Adam
Dyson Customer Support
Bad Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new and was only able to use it 3 times before it died. I contacted Dyson and they wanted me to send it back to them, I did and it has now been 21 days ago and still no replacement. They got the vacuum in 3 days and I am still waiting for a replacement, I called and they couldn't tall me where my replacement vacuum is. Dyson's quality is not very good. I sent this vacuum back at the first of the month and was expecting a replacement before Thanksgiving and still nothing. I wouldn't recommend buying a Dyson anything these days from the service I have gotten and paying $750.00 for a product that didn't even last more than 2 weeks. My old Dyson V8 lasted for 7 years. Such poor service Dyson. You should have hired more employees to handle holiday business, it took me over an hour to even talk to someone at Dyson and they were no help at all, wasted 2 hours of my life that I will never get back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Don't Buy - Best Buy selling fake Dysons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, you will either receive a refurbished, used, in my case a straight up fake Dyson. I have had it confirmed by Dyson after it broke less than a year after I purchased it, and now best buy will not give me back my $700. Best Buy is selling counterfeit items and refusing to reimburse their customers for running scams and selling fake items
No, I would not recommend this to a friend