Customer Ratings & Reviews
- Model:
- 473814-01
- SKU:
- 11446053
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
to a friend
Maybe I got a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the best of the best, so I bought this. It works great, when it works. The fluffy head just doesn't work most of the time. I've cleaned it completely. It just doesn't spin. The only way I can get it to spin is to "kick start" it by running it over a rug, then it will spin as long as I keep it running. I am at a loss on what to do. I've watch youtube videos on how to solve the problem but nothing works. I don't know who to get in tough with to fix this. I paid a lot of money for this product and I'm frustrated with it and mad at myself for spending so much on something that doesn't work.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Best Dyson product ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Dyson user for 4 years. This head is insane! Cleaning floor nice and quietly! I just put 4-5 drops lavender scent. And whole house smelss lavender.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Gamze, thank you for providing your great feedback! We are delighted to hear that your Dyson - V15s Detect Submarine Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Deep cleaning, light weight! Highly recommend!
I would recommend this to a friendGreat vacuum cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great vacuum cleaner. Price is a little steep though.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to use. Mop is great for maintaining since you can't use soap. But is great none the less
I would recommend this to a friendAbsolutely love!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this for Christmas and it is the best vacuum I have ever owned! I gave it a 4 star because it is heavy and it can be tiring keeping your finger on the trigger.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Anaida, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Unsatisfied client
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batery charge duration is not long Submarine doesn't collecte the wster properly Cleaning sfter use easy but not 100%
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Mary, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson - V15s Detect Submarine Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Ups and downs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caveat emptor. Buy it and find out for yourself! Youll enjoy using it - unless you have arthritis or a broken arm. It does a great job.
I would recommend this to a friendMs Toni
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Don’t need broom wet dry vac or mop anymore
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15 Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Need to get use to it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for a light vacuum stick that will work for my tiles and carpet. So far, it seems to be doing what it is designed to do. However, the top is a lot heavier than I suspected. It wasn't as light as other vacuum sticks I used. Plus, it wasn't a quick interchange between the submarine and carpet vacuum head. Had to try to balance the heavy head while fitting the bottom. I guess I have to try to figure out a technique for it
No, I would not recommend this to a friendamazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a vacuum so good we use it for fun. the detect light shows every spec of dirt and you really get satisfaction from using it. best household item I have ever purchased
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Christopher, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your DDyson - V15s Detect Submarine Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
The Perfect Cleaner for Hardwood Floors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE! This is best device to use for cleaning my home. I have been able to pick up so much dirt and dust and it has done wonders for my allergies.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Disappointed With Dyson
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had great luck with Dyson products until I purchased this vacuum. While this is an overall decent product and the convertible mop feature is a great bonus there are problems with the machine. The mop feature is kind of a hassle to clean and dry; and, since it uses water you have to keep it clean and dry regularly. Also there are apparently problems with the battery keeping and holding a charge. Since it was still under warranty I had to request an exchange - which I am still waiting for nearly a month later.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Great cleaning tool!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only downfall is it doesn’t stay charged long enough to do the whole house.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Dysonv15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacumm does everything they say it will do and more
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Shane, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Mostly good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with the submarine because it’s definitely conservative on water usage and doesn’t require much effort but the left side leaves a lot streaking and one tip of the container will spill it very easily. It’s also pretty heavy to maneuver this. In my opinion it’s a great water and time saver on cleaning. It’s also very effective at being hygienic.
I would recommend this to a friendWorth the $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know is pricy. It does a really great job on both the carpets and hardwood floors. The wet floor cleaner is very cool, much easier to uses than swiffer wets, or a mop. Works much better with a cleaning solution than just plain water.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum but hate the submarine. It doesn’t dispense water and there is no suction on the mop. I wish I had bought just the vacuum, which would have been half the price.
No, I would not recommend this to a friendMop feature has no vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson is a great vacuum, i purchased this bundle for the mop feature was disappointed that the mom just acts like a sponge no suction action. I had to returned it.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought my wife was crazy for wanting me to buy this. I used it myself and I couldn’t stop vacuuming. That green light reveals things on the floor that just gets you addicted to wanting to vacuum. The part that cleans hard floors works wonders too. Very impressive and no regrets.
I would recommend this to a friend