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Customer Ratings & Reviews

Dyson - V6 Top Dog Bagless Cordless Hand Vac - Yellow, Iron-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 117 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 1 out of 5 stars

    Top Filter Continuously Becomes Clogged

    Posted
    MrDJ

    I own several Dyson vacuum cleaners - floor models and hand held units (all purchased from Best Buy) and all of the ones with the lavender top loading cartridge filter are just simply crap, as these filters continuously become clogged; thus, the machine will only run-stop-run-stop. Though these hand-helds are very handy and great to use for touch-ups, they do not do well for pet owners...even for those with small terriers which do not shed heavily. BTW, fully charged run time was never an issue for me. Dyson customer service has even supplied me with additional filters, but they too easily and continuously clog. Washing/drying them (as instructed) will allow the unit to only run for a few minutes and then once again it's run-stop-run-stop...bah! My older Dyson hand-helds (non-top mounted cartridge filter type) always works without issue. I will never again purchase a Dyson V6 or V8 hand-held vacuum...which I always eventually pass-on to those family members without pets...cheers.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V6 Top Dog. We appreciate your loyalty and are sorry to hear this about your vacuum. The Dyson V6 includes a pre filter that should only need to be rinsed under cold water once a month. It is meant to capture very small particles and therefore, shouldn't be clogging so easily.

      We would value the opportunity to address this in more detail. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    dixout4harambe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I own a few dyson uprights and love them, so I figured I'd try the handheld out. The battery life on this unit is horrendous, I couldnt even vacuum my whole car on one charge. I bought this 6 days ago and now it wont charge. When plugging the cord into the unit it is loose and does not make contact. I returned this and grabbed a shark pet plus 2 for $55. In a nutshell, dyson has mastered the upright vacuums, but the handhelds are a disaster.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Dixout4harambe. Thank you for taking the time to provide a review on the V6 Top Dog. The V6 is a great cordless for in between cleanings, quick clean ups or small areas as it does feature 20 minutes of constant suction in standard mode and 6 minutes on MAX power for tougher jobs.

      While we understand that you may have already returned the machine, we would value the opportunity to discuss your experience, If you were not getting the specified run times Please contact us at askdysonUS@dyson.com and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 1 out of 5 stars

    Horrible suction and charge

    Posted
    Buster007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a regular dyson vacuum that I use for the house and that I lug to the garage and normally use the accessories to clean the car. I decided to buy this so I wouldn't have to kept moving my bigger vacuum around. This is NOTHING compared to a regular dyson. The suction is a joke and it ran for less than 5 minutes on a full charge. I returned this the next day. Definitely would not recommend.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Thank you for your review on the V6 Top Dog. The V6 is a great cordless for in between cleanings, quick clean ups or small areas as it does feature 20 minutes of constant suction in standard mode and 6 minutes on MAX power for tougher jobs.

      We understand that you may have already returned your purchase, however, we would like to learn more about your experience, if you are not getting the specified run times Please contact us at askdysonUS@dyson.com and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US