Main Content

Customer Ratings & Reviews

Dyson - V7 Animal Cord-Free Vacuum - Iron-Front_Standard

Dyson - V7 Animal Cord-Free Vacuum - Iron

Model: 245202-01SKU: 6191441

Customer rating

Rating 4.6 out of 5 stars with 680 reviews

94%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 680 Reviews
  • Rating: 5 out of 5 stars

    Great for the small living spaces

    Posted
    srace
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First and fare most the only con: the battery life cycle (even though it works well for my small place, most people live in big space then single apartment). I do wish that they built removable battery pack system for larger spaces so you don't have to wait few hours between charges. Overall: I would have given this rating 41/2 but there's no such thing due to the battery. I got this to replace my very old vac even though it isn't broken yet. I wanted a very versatile vacuum that could go anywhere including my car. This is a great all in one package and many accessories which help get into small places. On regular vac mode it worked great and on one charge (used it a lot of evening before and the morning after before I had to charge it up again, plus finished with my car which in the end was surprised long lasting it could be). On the max setting it does work extra better for carpets and rugs to get out what the eyes can't see but don't think it will get you through multiple rooms. I like V7 design over the V8-9 even though it has more capacity. I had no problem with the vac pouch; could get it full, and like the easy removal handle when I'm all finished. I like it so much I try sometime to make a mess so I can use it. Love the changing holder it comes with; easy clip off/on for quick assess, but for such a pricey vac, I'd like it be made out of metal over plastic due to ware over time. Looks like they have good warranty on their products from what I've read. This produced is great and I'm happy paying for the price for all that I get from this unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my Dyson!

    Posted
    JoshmoJoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This little thing is amazing. I have a small 400sq ft apartment with a couple of cats and it does the trick on quick cleanup and discreet space saving. I could not store a standard floor based vacuum, this provides both next level Dyson suction (they are levels above their competitors, in my opinion) and the ability to mount on a wall. Mines mounted about 5-6 feet up my kitchen wall and saves floor space and keeps it from being the centerpiece in the room, haha. I love this vacuum, I appreciate the quality and thought in design as well as getting 5 tools with the animal version (4 standard tools, one pet tool), they get the job done. Take into account the battery life... if you are looking to cover a lot of vacuuming in your house with it, it may not be the best solution. It’s great for cleaning local areas around where you keep it, but you wouldn’t want it for regular cleaning around a 5 bed, 2 & 1/2 bath, 3 car garage, and 4 season porch sized-house. :P

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Upgrade from Previous Stick Vacuum

    Posted
    klbst710
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I originally had the Bissell Bolt, which worked great, but I had to replace it twice due to battery issues under the Geek Squad warranty. I was tired of having to replace it, so I decided to upgrade to the V7 Animal. I use one of the V10 Absolute vacuums at work and am in LOVE with using it to clean up my area. The V7 was in my price range and so far I'm loving it just as much as the V10 that I've been using for almost a year. The battery life doesn't last as long as the V10, but I knew that going into it. It's very easy to unhook from the charger that we mounted in our kitchen and the attachments are easy to switch back and forth by pushing the red quick release buttons. This was a huge necessity for me, as I have arthritis and have a lot of difficulty working with buttons and snaps. This vacuum makes it easy for me to remove the wand and put on the mini motorized tool to become a hand vac and sweep the cat hair off of my furniture. It's also very convenient for cleaning out the car! Another nice thing about the V7 design is that you don't have to remove the wand to empty the dust bin like you have to do with the V10 models. I'm slowly becoming a hardcore Dyson enthusiast now that I have this vacuum in addition to my Dyson SuperSonic Hairdryer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best vacuum in the history of vacuums, maybe ever.

    Posted
    KimC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My daughter tried this vacuum while working as a nanny. She immediately fell in love with it and asked for one for Christmas a few months later. She joked about (before receiving the vacuum, and still using a stand up corded vacuum) how ridiculous she looked vacuuming and promised she wasn't just being dramatic so I'd get it for her. She was tripping over the cord and just having a hard time with it. We celebrated Christmas a little bit late, but when our day to exchange gifts came, my fiance brought the vacuum over, wrapped of course, but my daughter knew exactly what it was. She could hardly conceal her joy and vacuum nerdiness. She plugged it in and as soon as it was charged, got right to work vacuuming the main floor and basement. The battery life is not terribly long, but with how well the vacuum does, you cover a lot of ground, or stairs, or couches, etc. We have two dogs and were shocked at the amount of dirt, dust, and hair that it removed from not only the carpet, but also the hardwood floors. Suffice it to say, this vacuum sucks. Haha but really, she loves it and it was the greatest Christmas present, we totally won at the gift giving. Thanks, Dyson.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It works very well, when it works

    Posted
    redwing
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really wanted to like this vacuum. The last one I had, a V6, worked very well, but the battery failed, and then the charger failed shortly after the battery was replaced. The V7, performs noticeably better than the v6, about as well as a corded vacuum, but I'm on my third battery with this model, in only one year!?!. It's not like I'm using it for half an hour everyday, I'm using it 2 or 3 times a week for about 10 minutes, and it's plugged in charging when I'm not using it. Dyson customer service has been very good, they take care of everything at no charge, but it is disappointing to have this happen multiple times over two products. I have since moved on to a Bissell Pet vacuum that has been more reliable, if not quite as powerful. I would still recommend this item to a friend, because I think I ended up with a lemon both times, and it appears from everyone else's experience I'm an outlier.

    I would recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. I'm sorry to hear that you've experienced poor performance from your Dyson V6 and Dyson V7 cordless vacuums. Dyson V7 cordless vacuums do offer 10 more minutes of run time than its predecessor, the V6.

      The issue you describe with being on your third battery sounds very unusual. As a reminder, while we don't ever expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com, and include your contact details. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 1 out of 5 stars

    Buyer Beware!

    Posted
    Speechless
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I WOULD NOT RECOMMEND! I spent over $300 for this cordless vac just before Thanksgiving of 2018, and the battery already needs to be replaced ($112+ cost to me); because apparently the owner’s manual suggests storing this vac to be mounted in your “living room or hallway or bedroom”—you know, right out in the open where you store all your cleaning products—and silly me stored mine in my office closet (on the main floor next to my kitchen) and that apparently killed the battery. The Dyson customer service couldn’t have been more rude over the issue, and I explained to them that storing this ANIMAL V7 Vac out in the open isn’t an option when I have a dog in the house with a curious fetish for all things that aren’t his dog toys. Bottom line, if I want the luxury of using my cordless vac again/for the 10th time EVER—I will need to shell out the $112 to replace the battery. I thought Dyson was supposed to be sinonimus with quality products that are built right. But I guess I should know by now that there are very few products in today’s world, that Manufacturers can actually stand behind.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. I'm sorry to see this review, and hear of your experience while reaching out for service. This is not at all what we would expect for our valued owners. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer.

      While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today. We would value the opportunity to learn more about your experience, and to provide you with further assistance. Please feel free to reach out to askdysonus@dyson.com. We look forward to your correspondence.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 2 out of 5 stars

    I'm super disappointed

    Posted
    Shell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had this device for 6 months and now its flashing a red light meaning there is a fault, called Dyson and they said it was because the filter on top isn't being cleaned(not the container), my house is all tile and 2 of the bedrooms have carpet maybe 1200 sq for the entire house total, so it's not being over used, I soaked the filter there was nothing in it, she said that they are designed to look clean but need to be soaked once a month. Also never used the device on max. I'm just glad she is sending a new battery but I imagine an actual home that is bigger and has more carpet, Dyson is not gonna cut it unless you want it to crap out on you after 3 months. Super disappointed and will not be buying Dyson again. My 80 dollar vacuum did a better job and lasted 3 years.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Shell, this is Kelly with Dyson. I'm sorry to read this review and learn how disappointed you have been up to this point. Your Dyson V7 has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. All of our cordless units do come switched on to MAX mode out of the box, otherwise, when not set to MAX mode, a full charge gives 30 minutes of fade free power or 20 minutes when using the motorized floor tool. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes.

      Regarding your filter, you will want to wash that once a month, and can soak it prior to washing. I'm happy to hear that when you reached out for support we were able to diagnose the issue and order a replacement part for you. Having a battery issue after just six short months is very unusual. And, while we never expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee.

      We would value the opportunity to learn more about your experience and assist with any questions you may have. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.

      Best Wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 3 out of 5 stars

    Disappointed with On/Off trigger

    Posted
    JustJ
    • My Best Buy® Elite MemberElite Member

    First, I must say that the vacuum itself works great. We already have a Dyson Animal Bigball corded vacuum and it is wonderful for picking up pet hair off carpet and hardwood floors. But with 2 large dogs that shed alot, I also needed something that I could grab easily for quick clean ups. So we decided to invest in this Dyson v7 Animal cordless vacuum. Everthing is as advertised, it is fairly light, easy to use attachments, and vacuums great. UNFORTUNATELY, there is no actual On/Off switch. In order, to use the vacuum, you must keep constant pressure on a trigger button which after a minute or so becomes quite uncomfortable. I found myself alternating hands in order to rest the other hand. The weight of the motor would be fine but trying to grip the trigger and support the vacuum itself can become a bit much for longer periods of time. Very disappointed that I will be returning and looking for an alternate cordless vacuum. Will have to return.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. The Dyson V7 Animal Cordless vacuum cleaner has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use. 

      I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to askdysonUS@dyson.com. We look forward to your correspondence.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 4 out of 5 stars

    Awesome Vacuum

    Posted
    Believer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Of course it's a Dyson, what do you expect. My motto is you get what you pay for and this is definitely the case. My mother was amazed at the incredible power of this handy little device and its performance. No more wasting money on other brands with similar features. This is the real deal. The only reason I gave it 4 stars is because of the length of battery life. For a small house and limited carpet you will be fine but be prepared to vacuum all day if you think you can use this for multiple carpeted rooms and other areas. On a full charge at max suction level, I would say you are getting about 15 minutes of suction power. However you will be amazed of what this thing can pick up. If this is your first Dyson purchase, write a review of how clean you thought your house was before using this item. I promise you will not turn back and purchase other Dyson vacuums for now on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love at first use!

    Posted
    happyears
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having 3 dogs, I decided to purchase this product instead of getting a roomba as I think my dogs would have attacked that on the first use. So happy with this purchase. This thing is a beast and aptly named animal! 2 of the dogs are short haired and 1 other dog is a mix with longer hair, between that and the toys they shred from the barkbox there is always some sort of dust, debris, cotton, stuffing, etc that needs to be vacuumed up and this thing does the job easily! I have read some reviews that the charge doesn't last 20 minutes but I have been able to use it between 20-25 minutes. When I use the max function, I only use it for a couple of area rugs then I switch to regular and still manage to vacuum up the entire house on 1 charge which is a little bit over 1,500 SF home. Definitely recommend this product and I am extremely happy with the purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Game Changer! Must have for moms!

    Posted
    AliMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    In the past I had a Shark plug in vacuum and I thought it was sufficient for my needs. Now I have a messy toddler and a crawling baby that puts everything in his mouth, so I need something that gets everything off the floor lickety split. The wireless function is a game changer and the suction power is better than my plug in. This version comes with two motorized attachments, the stick style and the hand vacuum style. It also comes with three other non-motorized attachments. The Best Buy website led me to believe I'd only be getting 4 attachments total, but there are 5! The battery life is pretty great, I can clean the living room, dining room, kitchen and hallway all in one shot. And all on max suction. It is great at sucking up dried up Play-Doh fyi. Seriously this is one of my best purchases ever as a mom!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I am so glad i got this

    Posted
    Chuckbrown200
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This machine came by delivery like one day after i ordered it --unexpectedly fast. HOWEVER...i unpacked it all and i tried it out. And well i tried to empty it...EXCEPT is wouldnt release. So i called DYSON first because packaging says so...OK Well the representative advised me to pull really hard, even though i may feel like i will break it. I appraciated the advice, however I just didnt want to take a chance on a 300$ item. SO i called best buy. Best buy arranged for a FREE return and full replacement. It was here by the following week. Glad i made the exchange, because this this IS an animal. I have cleaned faster and easier with less effort than ever. if this thing lasts for like 10 years i will ONLY ever want to buy DYSON stick vac.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow

    Posted
    Rythymplyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The thought of a stick vacuum was initially pretty daunting for me, but my mind has been changed. This little thing has so much more power than you would expect it to have and really does suck up a lot more stuff than you would think it could. My only complaint is that the dust canister is a little bit smaller than I had hoped, but it's not a big deal to empty it and then go back to vacuuming. The battery life is pretty fantastic on these things also, being around 30 minutes of full suction. Overall, they are a little bit expensive but they definitely do work as advertised, and maybe even a little better. I also love the wall mount and how easy it is to plug this thing in once it's been mounted.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Vacuum!

    Posted
    Subject2Sparkle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this because I was sick of hauling out a bulky vacuum, plugging it in and scaring my cat just to vacuum. It’s so light and easy to use. Yes, you dump it a lot and it only lasts 20ish minutes but who wants to vacuum longer then that anyway?! Just keep it in a convenient location and your good to go! Do a room or two a day. It takes like 3 hours to charge so when I’m doing heavy cleaning I just work on another task or 3 and finish vacuuming when it’s charged. Quit complaining- you knew the specs. I vacuum way more often plus my elderly cat isn’t scared by this vacuum! It’s so light. Good life choice here guys!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Powerful, Short battery life

    Posted
    Answerman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the power or this vacuum, more powerful than expected. Cons for were it comes with 4 attachments and only holds 2 of them on the wall mount. Battery does not last long, I would suggest a removable battery so I can have a charged battery on standby to extend cleaning time. Dyson has been making cordless for awhile and they know about the short battery life complaints, fix it with a removable battery and make everyone happy. Battery lasts longer if you switch to low setting but no one wants to vacuum on low, Can only vacuum one room per charge on high setting. I would recommend to a friend and purchase again if Dyson addresses the battery life issue.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Kelly with Dyson. Thank you for taking the time to write your review of the Dyson V7 Animal Cord-Free vacuum cleaner. We are happy to hear how powerful you found this machine to be, so far in your use. Dyson V7 cordless models feature two suction modes, MAX and regular power. While regular power is suitable for most household messes, you may find that some debris is more stubborn to pick up and does require MAX power mode. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind. 

      We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    I like this vacuum

    Posted
    KevinJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lots of power, plenty of attachments. We have a two story home with about 1100-1200 sq-ft downstairs, which is where this vacuum is primarily used. This vacuum handles everything and on all surfaces (wood, rugs, and tile) with aplomb. The regular setting is plenty powerful for handling most dirt and debris, however, the higher setting really gets the job done. It takes me about 20mins to get the aforementioned area cleaned with this vacuum, so its battery limitations are no problem for me. I am eager to use it to clean my cars myself once the weather gets warmer. Definitely satisfied with this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great if you have under 1500sqft

    Posted
    Abdobk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this thing. I really hated vacuuming. Taking out the cleaner unraveling the wires and maneuvering the machine around them sucks (no pun intended) . Once i got this guy installed I don’t mind vacuuming anymore. Once more it completely replaced my broom too. Small messes are quickly picked up by this guy. It has two power settings one is low suction the other is high. I vacuum my whole house in just 10 minutes on High which is about the capacity the battery on high. I live in 3 bd 1 living carpeted. The only time I ran out of power is when I deep clean everything like window blinds, air registers, carpets, and sofas.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Gadgetguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice cordless vacuum. I replaced my volt when it stopped working after a couple of years. While more expensive, the dyson’s build quality is great. Vacuuming power is good, except when trying to vacuum Christmas tree needles (but I forgot to turn it on high suction. Very pleased with battery life. The first time I used it it lasted twenty minutes and I was not pleased...BUT I mistakenly had it on the high setting and that 20 minutes far exceeded dysons specs. Vacuuming on the regular setting I have never run out of battery life. By the way, on high I was very pleased at what was pulled out of my carpet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great light vacuum

    Posted
    Yamez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum is pretty great for the sale price I paid for it. It was easy to assemble, clean, and it's very light and simple to use. The only real issue I have with it is that the battery doesn't last long enough for my whole apartment in one go which has less than 1000 sq ft of carpet. I can get maybe half done. Charging for the next part of the house takes a few hours, and there's not a removable battery that you can use as a spare so you just have to wait. But it is a light cordless vacuum, so what did I expect? It really picks up a lot of dust and dirt that my old vacuum left behind, so it's not too big of a deal.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I have both v8 and v7.

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The v7 is a great vacuum but I can't get over how short of a duration the vacuum is. I understand that these kind of vacuums are used for smaller house holds, but you would think that with the amount of time given to run the vacuum on the lowest settings, you'd be able to be done vacuuming 4 rooms. I guess not. The v8 last 20 minutes longer and this is just the right amount of time I need. I'd say if you do have a small house hold and you're not vacuuming as many rooms as I am, then it'd be perfect for you. But i wasn't perfect for me. The convenience of a cordless and lightweight vacuum is great though!

    I would recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Michael, this is Kelly with Dyson. Thank you for taking the time to write your review on the Dyson V7 Animal Cord-Free vacuum. I'm happy to hear how much you appreciate the light-weight convenience of our cordless vacuums. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes.  
      In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Dyson V7 models will run up to 30 minutes, while the V8's run up to 40. You may be interested to know that the new Dyson Cyclone V10 models have an advertised run time of up to 60 minutes, which is our longest run time to date.

      We would like to ensure that your vacuums are performing as intended. Please feel free to reach out to askdysonUS@dyson.com. We are always keen on providing support.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US