Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 3.9 out of 5 stars with 98 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Rated 5 out of 5 stars

    Best one yet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this vacuum. My husband dropped the turkey on thanksgiving and the dyson cleaned it all up. Cleaned up all the turkey juice. Lol it was Comedy Central at our house. Also it cleans itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes why not

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding machine for cleaning floors. It’s way above my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great battery life. The tank full sensor is a bit off.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product from Dyson as always. I use this for daily or weekly cleaning. Not meant for really filthy floors but saves me time when I do perform a deep clean. The simplicity of the machine is a game changer in my opinion. I have tried a lot of others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute favorite

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 kids and 4 dogs. This vacuum mop has my floors the cleanest they’ve ever been!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jess Christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas. She said it is amazing and does a great job. She said she wished she had one the day she moved into her new condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson WashG1 Wet Floor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best floor cleaner device that I purchase. I use this daily on my hard floor works great. It’s a great Dyson machine cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great mop and cleaned my floor so quick.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Faheema, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Subpar for the Price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reallt wanted to love this. Dyson is king of vacuums and they make high quality, beautiful products. This machine is gorgeous. It seems high quality. The battery is removable, and the clear waste bin is great for reminding you that you forgot to empty it. The positives stop there. They chose to not use a vacuum cleaner on this machine. The result is that it doesn’t suck up anything off of grout on tiled floors, as others have mentioned. I don’t care how long you explain why you thought not having a vacuum included was better, I just want the product to work. I crumbled some crackers onto the floor and ran this next to a Tineco. The Tineco immediately sucked up the crackers out of the grout, and the floor was spotless. Not only did the Dyson not remove the crumbs from the grout, it turned them into a soggy mess, that even the Tineco had issues completely removing. You can spend less money than what this Dyson costs and get a mop that cleans AND drys the brushroll, and has edge to edge cleaning. I also prefer to have all my water and waste in one bin. Having two seperate collection points for waste and water is tedious. The brush rolls stay wet after self cleaning, and will get moldy and nasty smelling after a while if you don’t remove them. The base of the machine is also too large. Yes, it covers more square footage in slightly less time, but it can’t fit between my toilets and the walls next to them, and it’s cumbersome to maneuver conpared to other brands. I very sadly cleaned, dried, and packed this back up so it could be sold as open box. If you don’t have grout, this machine would be great. Dyson really dropped the ball this time.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding having multiple issues with your Dyson Wash G1 Wet Floor Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Fast and easy !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a rapid cleaning add a spoon of low foam cleaner and work incredible rinse the tank after that to avoid buildup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Floors look brand new!!! House smells amazing after we use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensice, but worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cleaned our tile floor with our normal mop, then I cleaned the floor with the Dyson WashG1. The amount of dirt it extracted was embarrassing. I could not believe how much more dirt it pulled out, and how much better the floor looked. This is worth every penny.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Perfect Valentine’s Day gift for the one you love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vac/mop money can buy along with your wife’s heart on this coming Valentine’s Day. Forget giving her a diamond give her a power mop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money, wait for an updated model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. The wet/dry chambers do not work as marketed and the chamber frequently falls off when you lift the machine because it is only held in by one cheap plastic notch. It doesn't suck up enough water from the rollers, so don't expect that it will get rid of puddles on the floor, rather, it leaves them. The machine only works well when it is squeaky clean, it clogs very easily with pet hair despite vacuuming (with a dyson) immediately before use. Self cleaning is a joke and cannot work if you run the battery too low. Rollers smell musty if you do not disassemble the machine and deep clean after each use. Self cleaning cycle also leaves a puddle of water under base, do not let sit on hardwood as it will warp them. I wish I could get my money back, way too expensive to be this finicky. All that said, when it does work, it does a decent job cleaning

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson WashG1 Floor Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already told a neighbor what I thought and she went out and bought one and is extremely pleased. My floors have never looked as good. They look as if they were just laid. It is effortless to clean the floors now.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jean, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have returned it when I had a chance to but I had high hopes. It cleans very well and doesn't leave streaks like the other cleaners I've tried. It's light and easy to maneuver Like most Dyson products, it was easy to set up. I loved it, until I used the self cleaning cycle. Now it leaks and removing the filter and brushes and reassembling it after cleaning is major pain. This is when I realized how cheaply made the parts are. I'm so disappointed.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for your review. We sincerely apologize for any inconvenience you have experienced. Providing an exceptional customer experience is our top priority at Dyson, and we regret that we fell short of your expectations.
      We understand your disappointment regarding the issues you've encountered. We acknowledge that the product does clean very well without leaving streaks, is light and easy to maneuver, and was easy to set up. However, the problems with the leaking after using the self-cleaning cycle, and the difficulty in removing and reassembling the filter and brushes are unacceptable. We also take note of your concerns about the build quality of the parts.
      We will surely take your feedback as a suggestion to improve our services in the future.
      We would like to investigate this matter further and perform troubleshooting to identify the root cause. Please email us at [email protected] with the subject line "Dyson Review" for prompt attention to this matter.
      Thank you for your understanding and cooperation.
      Best regards, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    DO NOT BUY! WANRING!!!! DIRTY WATER SHOOTING OUT!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT ORDER! THE G1 BROKE 1 WEEK AFTER 1 MONTH RETURN PERIOD WAS UP. IT LEAKS DIRTY WATER EVERYWHERE WHEN YOU TILT THE DEVICE. IT DOESNT PICK UP ANY WATER AND LEAVES PUDDLES EVERYWHERE. THEY OFFER NO SUPPORT FOR GETTING A REFUND. I GET HUNG UP ON EVERY TIME I CALL DYSON SUPPORT. EVERY TIME I ASKED FOR A SUPERVISOR, I WOULD GET HUNG UP ON. LOOK AT HOW THEY REPLY TO ALL THE NEGATIVE REVIEWS..... THE SAME "CONTACT THIS EMAIL.....". THEY DONT TAKE CARE OF YOU AND THAT IS NOT RIGHT FOR A MACHINE THAT COSTS THIS MUCH! THIS IS A SCAM! DO NOT BUY! NEVER BUYING ANYTHING DYSON AFTER THIS EVER AGAIN!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your feedback with us. We are truly sorry to hear about the issues you have experienced with your Dyson WashG1 Wet Floor Cleaner and the difficulties you faced with our customer service. We understand how frustrating it must be to have a product malfunction shortly after the return period and to encounter challenges when seeking support. Please accept our sincere apologies for any inconvenience this has caused. We are committed to resolving this issue for you. We would like to look further into this for you. For detailed information, please feel free to email us at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Rated 5 out of 5 stars

    Best thing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop, so easy to do. Saves your back no hauling and lifting akward buckets and nasty mops. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes mopping easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dyson WashGI. It makes mopping faster and a bucket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Daisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money we have ceramic tile throughout the house and all it did was leave water on floor not for us the dryer does not work that great in our opinion maybe others with wood had better results but machine not for ceramic floors

    No, I would not recommend this to a friend
Sponsored