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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $769.99

Customer reviews

Rating 3.8 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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There aren't enough negative mentions yet.
67%would recommend to a friend

Customers are saying

Customers enjoy the WashG1 Wet Floor Cleaner, especially its excellent cleaning performance. They also appreciate its ease of use and good battery life. Some customers have noted that the product operates quietly. Since there are no cons, this product seems to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-82 of 82 reviews
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great performing hard floor electric mop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans floors very well and battery lasts for full single story house with remaining charge to spare. Comes apart easily and goes back together in a slew of simple clicks and twists. Adjustable moisture control is very useful and the unit glides across surfaces with little effort. Definitely recommend vacuuming floors first especially with pets since the solid waste portion of the catch tray might become overloaded. That makes this more of an electric mop with constantly washed rollers than a traditional suction based hard floor washer, but it is no less effective. I disagree comments that the flt and finish are substandard - it’s a great machine aside from the dock which is garbage. Happy to have this hard floor cleaner and look forward to years of use.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 3 out of 5 stars

    The G1 is great at cleaning floors But......

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson WashG1 The G1 comes well packaged, the Dyson WashG1 comes with a charging stand that also is used for its self cleaning. You download the MyDyson app from either Google play store for androids or apple store for IOS devices. You put the G1 together very easily and put it on the charger. You then add the G1 to the MyDyson app; that has the manual / instructions and videos demonstrating the use. You fill the water tank with water only. Very easy to remove the clean and dirty water tanks. You tap the power button twice to start the machine. You can choose 1, 2, 3 and MAX, then start cleaning the floors, when powered off the Dyson WashG1 is a little heavy but when using the washer to clean the floors, the G1 just glides over the floor, the G1 does not go over rugs at all. When done you empty the dirty water tank and fill the clean tank with water then put the G1 back on the base and press the clean button to clean the unit automatically. You can easily remove the rollers and the filter in between the rollers to clean them. Now the bad Manual says to change the rollers every 25 hours that's about 6 months at $60 for 1 set of rollers or $95 for 2 sets Then the front and back brush bars are $15 each. I believe this is a lot but would believe we should find less expensive options. I am on my second G1 as the first one broke after a week, the first one stopped sucking up water. When i called Dyson they asked me if I ran the clean cycle after every use and used the Dyson cleaning fluid that does not co.e with the G1 or is mentioned anywhere when I got it. Matter in fact when I got the the G1 their was no mention or availability of any cleaning fluid. I have to say Dyson swapped the unit very quickly and easily, all I had to do was bring the G1 to any UPS store with no box, within 4 days I had a brand new one. The very best and easiest warranty exchange by any company. Pros - Best warranty you can get from any company. - Floors are really clean, does a perfect job at cleaning floors. - Very easy to remove rollers and cleaning tray filter. - tanks are super easy to empty and fill. Negatives - rollers only last 6 months or 25 hours. - need to get cleaning solution that does not come with the unit. - Uses a lot of water when you put it in a clean cycle. - Does not do any kind of rug. I am torn between 2 or 3 stars, a 2.5 out of 5 for the G1 would be perfect in my opinion, I am giving it a 3 but know I meant it to be 2.5.

    No, I would not recommend this to a friend