Customer Ratings & Reviews

My experience with my Eargo 7 hearing aides has been life changing for me. As a retired music teacher for 35 years, I have slightly moderate hearing loss. With the use of Eargos, I no longer have to say "beg your pardon", listen to the television so loud that my family complains, and hear things that I would not normally hear outside of my house. I am now at the point where I can barely feel them. The best part is that they are small and hidden in my ears. No one knows I have them. They do require regular maintenance, but so far that has just become a part of my daily routine.

Purchased my Eargo 7 hearing aids in April of 2023 and have enjoyed the improvement to my hearing every day. They are top of the line high tech, virtually invisible and comfortable to wear. By gently tapping my ear I can change the mode of these devices depending on whether I’m watching tv, sitting in a restaurant, talking on the phone or listening to the birds while raking autumn’s leaves. Since they are virtually invisible and because I’m so impressed by them, I don’t hesitate to show them off to family, friends and new acquaintances and to make the purchase even sweeter, I’m dealing with a company that not only stands behind their product but they stand behind their customers 100%! I have never had better customer service. I would not hesitate to recommend Eargo. They certainly have had an extremely positive impact on my life.

easy to use, support all the way and great reminders about when to clean and purchase replacement accessories. They work great!

I love my Eargos. I have tried the over the ear type and was not satisfied at all. Eargos are so easy to use and care for. My hearing has improved so much, and it is truly a blessing. The support from Eargo and help is outstanding. Everyone I’ve talked to have been so helpful and kind. Eargos are one of my best purchases. Thank you Eargo!!!

Eargo 7 are the best hearing aides I have tried. The highest praise I can give them is that they have slipped seamlessly into my life. I hear significantly better. I no longer ask for things to be repeated. Today I forgot they were in my ears and I did not miss a word. I also have noticed that with the 7’s I don’t hear a distortion at the high ends or chirping at certain frequencies. I give the Eargo7’s a 5/5 stars and have recommended them to friends. They disappear into the ear so the self consciousness of looking old is gone.

Outstanding products. I started out in 2020 with the Eargo 5's to help with my mild to moderate hearing loss and tinnitus. Significantly improved my hearing and even reduced the tinnitus. I upgraded to the Eargo 7's, which have even more technology, in January 2024 and absolutely love them. The Customer Service Department at Eargo is Fantastic! They have real people that really care. They go out of their way to answer questions, resolve issues or simply help you make adjustments or understand your hearing devices. Great value compared to traditional hearing aids that may or may not work as well as Eargos! I have found them to be a first rate company with honest people who make a quality product. I highly recommend!

I researched a lot of different brands and decided to go with Eargo. I'm so glad I did. The Eargo 7 hearing aids are great! For anyone with a stigma surrounding hearing aids, these are for you. They’re practically invisible, comfortable to wear and easy to maintain. The rechargeable battery keeps them working all day. The Eargo app makes adjustments simple to do on my own. The sound clarity is amazing. Their support team is top-notch. I’ve already recommended this product to friends and family members. Definitely a life-changer for me!

I have mild-moderate hearing loss and wanted to try completely in the ear canal hearing aids. The previous pair I had was the more standard over the ear model. The Eargos are tiny, are easy to insert and fit relatively well in the canal, although they protrude out a bit. Sounds are well amplified, although I still have some trouble with conversations, even with tinkering with the different programs available. I still do not fully understand some words that people say during a conversation. The charger's profile is also compact and easily transportable in a purse. Cleaning and maintaining the aids is an easy nightly ritual. When purchasing the aids, I did not realize that there would be additional ongoing costs for the petals and the mic caps, which should be changed every 3 months. This is not stated in the promotional materials. The app. on the iPhone is very easy to navigate and use. Customer service and follow-up by email and reminders is excellent. The short tutorial videos are also excellent - concise and clear in instructions. Overall I am happy with the Eargo 7s, even if I still have some ongoing hearing deficits.

I purchased the Eargo 7 aids last month after reviewing the market offers. I liked the fact these are about invisible and rechargeable. Once I started using them I was amassed at how my hearing improved, These deliver a natural sound without the tinny sound other units I had tried. I've been using these for about 5 weeks and now forget they are even in my ears. Great sounding, comfortable, and the preset programs work well for me. Especially like the fact that loud environments do not blast you ears. These devices have restored my hearing back to what I consider normal. They also provide excellent training with an Eargo rep (via phone ) which helps to get you started. Thanks Eargo!

Upon receiving my Eargo 7s [purchased directly] I was, and still am, very impressed with the overall ingenuity of their design. Having previously used, sporadically, a reprogrammed, recycled pair of older Miracle Ear devices, I especially appreciate Eargo’s nearly invisible in-ear design, rechargeability, smartphone interface and user-adjustability. Even before employing the Sound Match feature, I immediately noticed a welcome improvement in both the quality and clarity of my hearing. The Live Support is particularly outstanding; and in all its forms, the help available is extraordinary.

I'm about to pass my 45 day trial period with my Eargo set, first time hearing aid user. I was drawn to the Eargo because of the small size and the inside the ear option vs a bulky behind the ear device. I received the dummy set and was happy with the fit etc. so went ahead with the purchase. The customer service is/was extraordinary all throughout the process. I followed along with the suggested prompts and reminders etc. and everything couldn't have gone any smoother. I am really happy with the result - I wear them almost every day with a few exceptions. I mostly notice that I never have to ask people to repeat themselves - TV doesn't have to be turned up so loud and the sounds I hear in nature are fabulous. I also notice a big difference in an office setting where there is a lot of "white noise" in the background. I was missing more than I realized. One of the best parts of the Eargo product is the phone app customization and ease of moving through various settings - a double tap on the ear to reset is very cool. I have the volume set on the lowest setting most of the time but anticipate that as the years go by, that might change. I'm glad to have a device that can change with me. Another great feature is the charger - no separate battery to fool with getting in/out of the unit. I charge it at night as I do my cell phone and I'm done. Cleaning is easy and I intend to follow the simple habit daily as suggested. I highly recommend this product for anyone who is getting signals from their world that they need a little lift hearing conversation - TV, etc. Bottom line - quality of life is better. Thanks

My husband had very recently bought a pair of Eargo 6 and has been very satisfied with their effectiveness and the excellent Eargo service. I therefore decided to buy the latest model (Eargo 7) from you. The purchase was very easy through your Salesperson…Dante Ludstrom. The devices arrived quickly and the follow up call was scheduled with your Audiologist, Cheryl Senzer, for a few days later. Working with Cheryl was great. She was professional, knowledgeable and patient with my many questions. In summary the Eargo technology is very impressive. They are unobtrusive (a MUST for me), the service and communications have been great.

Had these for almost six months. Excellent product. Easy to set up, simple to program to optimize for your personal deficit and great battery life. Also enjoy the multiple modes for different environments. Not cheap, but worth the investment and still priced far below many other alternatives.

The moment I put them in I could hear a difference. Sounds, creaking floors, microwave chime now louder and listening to TV with volume at a lower number by about 7 pts. The 4 presets are noticeably different, but minimum due to my hearing loss. I've had them on in several restaurants and while they don't block out background noise for me yet, I do feel I was able to hear my girlfriend better, I still have hearing issues but I bought them before end of trial period, so I do believe they help.

I finally started the journey to address my hearing loss this year. I started with the big name brand thinking they were the best. Well, after two months, two different hearing aid models & countless office visits, they didn't help like they were supposed. They stated that these would significantly help my "mild to moderate" hearing loss. The occlusion was horrible in both ears and annoyed me hearing my own voice inside my head. I finally gave up on this big name brand and lucky for me they had a "if your not happy after 60 days, they will refund your money" which they actually did. I researched online and discovered the Eargo brand. I liked the size and how well they were concealed in my ears. I ordered the free trial pair which are just the shells to try in my ears and I was astonished how comfortable they were. I then took their online hearing test to ensure they would work for my type of hearing loss. I even got a personal call from an Eargo hearing professional to inform that I was a prime canidate for their devices. So, for half the price, I ordered my Eargo 7's. I received them very quickly and immediately got them set up. I started with their sound match thru their app for the phone. I was quick, simple and a smooth process. Once the update of the sound match was completed and updated to my hearing devices, a new world of sounds immerged. I was hearing better after the first sound match with the Eargo 7's than I did with two months of office visits with the other brands "hearing specialist" making adjustment after adjustment without any improvement. I am soooo Glad I chose to Eargo 7, not only am I hearing better, but Eargo's staff and customer service are the best and most professional I have ever dealt with!!! I would recommend these to anyone with mild to moderate hearing loss.

This is my third pair of Eargos and love all of the updates of this new model. I feel that the changes have added new excellent features that are easy to access and control through the app. I'm very happy that I purchased this new system!

I really like my Eargo 7's. My hearing problem was getting to being an issue when communicating with my family. With my Eargos it is much easier to hear what is being said. I also like that they are rechargeble instead of using batteries. I just charge them overnight in the convenient charger / holder. They stay charged all day and if I take them out while mowing the lawn, I store them in the charger and put that in my pocket. It is convenient and safe.

I really wanted to love the Eargo7 but they fell short. >Minimal volume control between the L & R ear. >Mode settings are far too similar between them. >Zero noise cancelling in noisy situations. >No frequency control. >BT only works with the app. and not phone calls or music on a smart phone. >The sound was similar to $200 ear amplifiers and not $2+k hearing aids. > These are listed as hearings Aids but they are not, these are hearing amplifiers.

I have been wearing Eargo hearing aids for 18 months now. I definitely can hear better now. I no longer need to turn the volume up high on the TV and have less difficulty hearing other people when they speak. I find the Eargos very comfortable to wear. All of my communication with Eargo Customer Care staff has been very positive. I happily tell everyone about them and definitely would recommend them to anyone who has mild to moderate hearing loss. It does take time to get used to wearing them at first but the videos the company provides in their app offer guidance from the moment you open the box through all the steps you need to take to have a successful experience of wearing them and caring for them.

My mother says that the Eargos are so comfortable that she forgets they are in. They are easy to use and very comfortable. The best part is their affordable price. She is very happy with her purchase!