Customer Ratings & Reviews

I was first excited about getting my first smart thermostat, and in general this ecobee Thermostat does do the job --- like anything else though, it doesn't come with its pros and cons. PROS -Easy app setup (after initial manual installation process) -Can be monitored and controlled while I'm away or even out of town -Helps to save move to change temp and not cool the home while its empty or while away on vacation CONS -Sometimes the radar sensor switches to 'Away' mode when I'm at home -No Alexa speaker -No air quality monitor -On the expensive side - Auto-detects me and switches mode without my prompting -Manual Installation was NOT at all easy For me, the initial installation was a nightmare. I had to call the customer service number twice, and both times they took a while to get to me. And as I said, it can sometimes be "too smart for its own good." It will automatically switch to Away mode when I'm home, I guess because it doesn't sense a lot of motion or something. Then another thing is the clock displays when I am not in front of it, but when it "senses" me it switches to the mode to set the temp.

Excellent product overall. Installation was a breeze, and it's functionality is incredible. Being able to plan with up-to-date weather forecasts is awesome.

Nice upgrade from Ecobee Lite. Had to swap out mounting plate as the design on the back due to the speaker on this new model, but that took just a couple minutes, no problem. Setting up in the app was a breeze. I am not using the Alexa or Siri functions so cannot comment on that, but the interface looks modern and functionality is spot on!

Ive had the google nest and it was glitching out and not working with my brand new home and would work on aux heat only. But this worked from the day I put it in and had no issues. it's been almost 2 years now. App is great and the uI is nice and easy and works with my homekit

Love my ecobee. Works great and easy to install and operate.

Works well with Alexa. Was easy to install. Digital screen easy to navigate.

Easy to install, looks great, and works perfectly with Apple HomeKit/Siri

Had these installed for less than a month, so can’t speak to energy savings yet. I replaced my old “dumb”thermostats with these and really like being able to control from my phone and make schedules. No sense in heating or cooling when we are not home! I have this one, plus 2 Ecobee 3 lites. I would say purchasing the 3 lites plus the smart sensors are the best deal. But this one does have some nice to have features, such as occupancy detection for the room it’s installed in without a smart sensor and I’m sure many would love the instigation with Alexa.

Works just as explained! One of the best investments I have made. Did a lot of research to find what suited me best and it all came down to this model everytime especially with the ease of the phone application and eco+ mode!

Recommend this product as this is definitely a good buy. A well-rounded, intelligently designed device that balances modern aesthetics, smart features, and energy savings—all at a more accessible price than the Premium version. It’s a smart choice for users who value remote control.

Simple and intuitive design. Easy setup with clear and visual instructions. Very happy with this thermostat and features.

This product links with our electrical company and helps keep costs down automatically. Being able to control the temperatures remotely is a huge upgrade. Appearance is a plus.

This thermostat is real easy to use and can control everything from your phone. The touch screen is high quality. If not familiar with your furnace, installation can be difficult.

This device is easy to install and user-friendly. High tech, exquisite and reliable.

Ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat I LOVE THIS THERMOSTAT! You can adjust it anywhere in your house or even when you are not home. It has a lot of great features. The face provides a lot of information and you don't even have to touch the screen. It is very user-friendly. I highly recommend this thermostat.

Easy installation and already having better air temperature control than with an older thermostat. Added 2 sensors in the house and it's really helped regulate each floor

Recently had my ac unit replaced and decided to upgrade to Ecobee smart thermostats. Glad I did these are great thermostats and can be controlled through the app easily. Highly recommend these units.

Great product. Easy to use. Love that I can adjust the temp from my phone. Very convenient app to have. If we forget to set temp higher while out of town I can do it from my phone. I was able to get this at a discount by going to The Golden State Rebate online and getting a rebate coupon that automatically saved me $75.

Looks great on our wall! Easy to use and app is fairly easy to use. These newer thermostats have so many settings for efficiency I’m honestly still trying to figure all of those things out. But for now it has been working like a charm and happy with my purchase.

I replaced our Honeywell pros with these. Setup was simple and went fairly quickly, the product itself is well made and looks great. I like the 5ghz wifi support which was the main reason for purchase. Works well with zoned AC. Only downside is i feel yhe sensors are a bit off especially on our top floor. App works as youd expect. What i dont think this support unless i just dont know how is circulating fans across the zones like the honeywell had.