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Customer reviews

Rating 4.7 out of 5 stars with 479 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit, and Google Assistant highly for its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities, reliable connectivity, and appealing design. While the thermostat is mostly well-received, some users have experienced compatibility issues and found the settings not entirely intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 479 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works great with Siri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks great, and works perfectly with Apple HomeKit/Siri

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Enhanced Smart T-stat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new ecobee works great and is better than previous versions. It has more functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 4 out of 5 stars

    Better temperature control than Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to set up. A lot of the settings are not available in the app yet, so you have to use the thermostat menu. Temperature control has been much better than the Nest thermostat we had before. I had to disable some of the smart features because it was messing with my temperature too much, especially when I was away. You may need the remote temperature sensor if one room is colder/hotter than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart equals savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee just might be the best smart thermostat on the market. Extremely user friendly and easy to set up. I love the ability to set schedules, and how the system learns based on your usage. I've seen an average monthly savings between $15-$30.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gadget for home, I love mine specially to be able to control from my phone. looks clean and neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek touchscreen & easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this product as this is definitely a good buy. A well-rounded, intelligently designed device that balances modern aesthetics, smart features, and energy savings—all at a more accessible price than the Premium version. It’s a smart choice for users who value remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned these in my last house and had to buy them for my new house because they work so great. Easy to instal. excellent application. And saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    It's very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, beautiful design, easy installation and good quality. If you are looking to save money on energy this is just for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when it was on sale. It worked great with phone app to remotely control the thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love the Ecobee-

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand of smart thermostat. The installation is simple- but if you do have questions, you can call the support team which is very helpful. Like that I can change the temperature while I am away or even sitting in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostat great for smart homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Alexa. Was easy to install. Digital screen easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Ecobee is beyond a “Bee-plus”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing that this integrates so well with every “smarthome/ Ai” system. Easy install.. does take some time to get used to the settings customization but once you have it set the system works rather flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee smart thermostat is a great improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had my ac unit replaced and decided to upgrade to Ecobee smart thermostats. Glad I did these are great thermostats and can be controlled through the app easily. Highly recommend these units.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real good loving that you can control it with your phone away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. It is worth the money, keeps my house warm and havent tried out the cooling option since i got this towards the winter months. I would recommend to make sure you're wiring for you're current thermostat can handle this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ecobee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is real easy to use and can control everything from your phone. The touch screen is high quality. If not familiar with your furnace, installation can be difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thermostat you can trust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to install and user-friendly. High tech, exquisite and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale at Best Buy for a great price, but after using it for about a month, I think that the thermostat is worth its full price. I replace my old dumb thermostat with this unit. It was very easy to install, other than having to add the common wire to the new thermostat. There is a device that is included in the box that is supposed to help with units that are missing the common wire, but I Just didn’t want to have something else that could go wrong in the system. You can add the thermostat to the ecobee and Home app simultaneously, which you will need the ecobee app to properly use it, because the home app doesn’t have all the features that you need to properly control the thermostat on the app, but if you are on the iPhone and have a home pot you could tell Siri to adjust the temperature however you want it. There also other sensors that you can buy and connect to the main unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Clean, easy to install, but overly complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy app. It works while my Nest c-wire connection kept short cycling my AC. I think it's too confusing to use vs. Nest though, and I am a techie. It's almost like they tried to overly complicate it to be "efficient". If you don't like tech, Honeywell is the way to go. Once I learn this a bit more, I'm sure I'll like it more (possibly)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, easy to use and friendly installation, even if you have to install the PEK kit.

    I would recommend this to a friend
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