Customer Ratings & Reviews

I bought one of these for my house and I love it. It’s very simple to set up and seems to work flawlessly. I am so glad I purchased this thermostat.

Love this thermostat. Easy to use and program. Bought 3.

Very intuititive and easy to use. Great Product! Enjoy the ability to voice control!

I’ve been using the ecobee Smart Thermostat for several months now, and I can confidently say it’s one of the best smart home upgrades I’ve made. From installation to daily use, everything about this device feels thoughtful, responsive, and designed to enhance both comfort and energy efficiency.

As a thermostat it's inoffensive. It's easy to use and the build-quality is good. Setting it up was not as easy as it should have been, but not bad. Making ad hoc temperature adjustments is easy. The built-in proximity sensor is very good at detecting when you approach. HOWEVER... As a SMART thermostat, it doesn't do any of the things that are actually helpful for a smart device to do. My main pet-peeve is that you can't set your Heat point and Cool point within 5 degrees of each other. So on cool days it's a little too cool, and on warm days its a little too warm. I don't want it to be 72 on cold days and 77 on hot days... I want it to be 75 all the time. What all smart thermostats SHOULD do is target a SINGLE indoor temperature. Then poll the local weather to get the current temp. If it's COOLER than the set point, then only use the Heat mode; if it's WARMER than the set point, the only use the Cool mode. Not only does ecobee not do this out of the box, but it also does not connect to any outdoor thermometers that it might use for such a thing. ecobee also can't tell Alexa what the current setpoint is (to be compared to outdoor temp for an Alexa routine). IFTTT has some automations for ecobee, but it cannot change the Heat/Cool mode. When all else fails, I'm a software developer, so I COULD write a program that finds out the temperature and then uses ecobee's developer tools to set the A/C mode the way I want it. ...except that ecobee recently discontinued their developer program, so I can't even do it myself. Additional demerits are: LED screen cannot be turned off except for the single built in "sleep" schedule. If the thermostat is in your bedroom, and you have more than one schedule running while you sleep, one of those schedules will leave the LED screen on. For custom schedules, you can set the screen to dim, but not off. And the dimmest setting is not dim enough. The scheduling paradigm is unnecessarily cumbersome. Each heat/cool temperature pair you want to have requires its own "activity." Then you schedule an activity to have a start time and an end time. You can reuse "activities," but if you want to change only the cool point, or only the heat point, it requires that you create and schedule a whole new activity. You cannot delete custom activities in the web interface, only on the phone app. I replaced an old Nest thermostat with this ecobee, and although the Nest thermostat had been able to control my A/C and furnace without any additional equipment, the ecobee required that install the (provided) device on the air handler in the attic, before it could operate it correctly. In the end, it results in a very conventional thermostat with a fancy touch screen on it. I wish that I had realized all this 2 weeks ago, when I could still return them.

great thermostat. Great deal with discount for power company also

I replaced a color Wi-Fi Honeywell thermostat with this unit and it's been great. There's a little learning curve, and it works much differently, but still a very effective solution.

It was easy to install, user friendly and easy app. We’re happy with it

Easy to operate and it keeps the house temperature about right

I like it, it looks good and easy to use. Easy to install and the app in my phone looks very good

Excellent product. I highly recommend this from bestbuy.

What a great smart thermostat. this unit was easy to install and has saved on average $23 per month. Couldn't be more pleasedd

Had an earlier model that was not working correctly, new model works great, especially the app works great.

easy setup. Great app for programing temps. Set high and low temps and forget about it!

After having used several smart thermostats, I feel this is the most sophisticated, yet easy to operate and the most reliable thermostat. With use of room sensors, I can be comfortable in every room of the house with one thermostat. It’s easy to set and monitor remotely. This product also allows for installation of optional and affordable door and window sensors so I have confidence that any intrusion will be immediately brought to my attention.

Works great. We have a three story townhome and we no longer have to walk from floor to floor to adjust the theromstats!

Fantastic product. Easy to use and very effective. Simple install as well.

Good thermostat! This thermostat works with very old furnaces. My finance is from 1985 and this t thermostat works well with it. I would definitely recommend this product.

Very easy to use and manage. I can change the temperature through my phone and also through my google echo. Love It!

It seems simple enough but it is not as simple as the one it replaced. The other one just required using the up or down button, this one is in the hallway and unless you walk in the hallway to "wake" it up, it keeps the house to warm, idk, maybe I need to take a class on how to use it