Customers are positive about the product's overall performance and ease of use, especially with its integration with smart home ecosystems. Many also appreciate the air quality monitoring feature and the straightforward installation process. However, some customers have expressed concerns regarding temperature accuracy and the usability of the app.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 717 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelente product super satisfying and amazing the way incorporated to my smart eco system
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Start Saving Money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
East Set Up and Start Saving Money. I now have 2 Ecobee Smart Programmable Touch Screen Thermostat in my home.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Recommended by my hvac installer. I’ve used nest and Honeywell lyric in the past. Ecobee seems to be better than both.
I would recommend this to a friend
Rated 5 out of 5 stars
An upgrade from Nest for Apple people!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an older Nest. This was an upgrade. I wanted Apple HomeKit compatibility. I like the interface more than Nest. Extra sensor is handy if worried about kid’s room temps.
I would recommend this to a friend
Brand response from ecobee
Posted .
Great to hear! Thanks for sharing your experience!
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great purchase thus far
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device works well. I am pleased with its unique features and performance. We can monitor the temperature at home and away.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ecobee premium smart thermostat
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly recommend this smart thermostat. I read so many good reviews about this new version and they were accurate. It was so easy to install and use after.
I would recommend this to a friend
Rated 1 out of 5 stars
Regret my purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Google nest was going out, and my HVAC technician suggested the ecobee. This thing has been nothing but a headache. The settings were way to complicated. I got this in the summer and after multiple attempts to get the settings correct, I wound up paying another $200 just to have my technician come out and set it up for me. Afterwards it functioned as it should and the house was finally cool again. Fast forward to winter, I don't use dual settings, now my thermostat is all wonky again. The thermostat will show it's 70 in the house but it's freezing. So, I thought ok, just adjust the minus and plus in the settings to get it to read properly. Nope! Still, it will show the inside temp is 70 but it's still freezing in the house. I will set the heat to 72 to get the heat to kick on and 10 - 15 minutes later it's getting toasty; I look at my thermostat, and it now reads 67. So, tell me how the reading goes from 70 to 67 with the heat running and the house pretty clearly being warmer.
At this point I'm not sure I want to spend another $200 to have a technician come out to work on it. I'm going to try taping the little hole where the wires come out of the wall and see if it works. If not, this thing is getting donated and can become someone else's problem.
Thanks ecobee for all the money I've wasted.
No, I would not recommend this to a friend
Brand response from ecobee
Posted .
Thank you for reaching out! We're sorry to hear about your experience, that’s definitely not the experience we aim to deliver. Based on your description, this may be due to a wall draft. We recommend sealing the hole behind your smart thermostat with plumber’s putty first. More details here: https://support.ecobee.com/s/articles/My-ecobee-temperature-is-inaccurate
Our support team would be happy to help you as well. You can contact our support team at 1-877-932-6233 (or 647-428-2220 if you’re outside North America). Our team is also online Monday to Friday from 8 am to 11 pm EST, Saturday and Sunday from 9am to 9pm EST https://support.ecobee.com/s/contactsupport
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The best smart thermostat
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The BEST thermostat hands down. Excellent features.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Thermostat
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product easy set up and programming beats anything else I have had.
I would recommend this to a friend
Rated 4 out of 5 stars
Had to installl power adapter on furnace side.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only rated because i had toi stall their power adapter because there was no c wire. Strange because my nest 3 didnt need anything special and it powered up without having to tear into the furnace side on the controlls. Works about the same as nest. Not sure which one i like better.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product, works terrific and is better than similiar items I used in the past
I would recommend this to a friend
Rated 5 out of 5 stars
Why didn’t I get one sooner?
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My energy bills have gone down thanks to this thermostat. I have excellent control of my HVAC system no matter where I’m at whether I’m at home or away from home. The smart sensors are the underrated part of the package.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best Thermostat
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best thermostat you can get! Works great with HomeKit
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
ecobee and Apple
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and easier to use. it integrates seamlessly with the app on my iPhone and Apple HomeKit.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice i am so happy purchase this very easy to use i will recommended this nice thing
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ecobee
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best purchases I’ve made. Not needing to hire an electrician to install a C wire made the install super easy.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose this over a nest simply because I wanted to try something different. This device is just as good, if not better, than the nest. I highly recommend it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ecobee
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a terrific thermostat. I love that I can control it from anywhere on my phone.
I would recommend this to a friend
Rated 5 out of 5 stars
Works extremely well when paired with room sensors
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am using this in a 4 bedroom, trilevel house and it replaced a basic thermostat that was probably 20 years old. The ability to have the thermostat average the temperature across different sensors is extremely effective at cooling the house. I also like how it will adjust the temperature based off the cost of electricity, precooling the house when the electricity is cheaper so the hvac will not need to run electricity prices go up.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and great for those who care about automation.