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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 694 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance and ease of use, especially with its integration with smart home ecosystems. Many also appreciate the air quality monitoring feature and the straightforward installation process. However, some customers have expressed concerns regarding temperature accuracy and the usability of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 694 reviews
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. I can control the temperature from anywhere. I like the sensor telling about indoor air quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Echobee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Easy to install, easy to use. Accurate temperature monitoring, Seems overly sensitive when it comes to air quality monitoring. If we’re cooking it will continue to send poor air quality notifications. Temperature settings ranges are from 76-50. You can buy filters directly from Echobee, they are pricy. I like that you can have different modes for different seasons, vacation modes, away from home modes and occupied mode. Definitely very efficient. You can also get a discount for your electric company.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Every home should have one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite new technology that I have purchased in years. It looks sleek and beautiful but my features are phenomenal. Being able to control our air conditioner from anywhere, turn it up or down before we get home from work, have everything automated, have them track the humidity in our home and let us know when it gets too high or too low, air quality, music coming from Ness, Siri works great with it etc. etc. This was more than worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, instructions are only adequate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be every bit as good as the nest i had in my last apartment. Comes with an extra sensor to get more acurate readings than just the thermastat which happens to be right by my cold air return. Easy to set initial temperature/schedule. Easy app / google integration. It would be nice to have expanded instructions on wiring it / initial hvac option selections.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being unable to set this up myself, this has been a fantastic thermostat! Coming from a Nest thermostat this feels a lot sleeker and more user friendly. The inclusion of the room sensor was a fantastic surprise! The schedule feature took a minute to figure out (being so different from Nest) but it’s working famously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart sensor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the ecobee - Premium Smart Thermostat so we could put the smart sensor in our home office which was always hot and stuffy when the office door was closed. The smart sensor works great and we can program what days and times we want the smart sensor to control the temperature for maxium efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best thermostat in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, gives you so much value for the money than nest, so many configurations but easy to manage, coming from nest this is definitely an upgrade, and the room sensor is incredible as it detects motion too, not to mention the new design is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a high end, feature packed smart thermostat for your home that’s also HomeKit compatible, look no further. I’ve been using ecobee for several years now, and was happy to upgrade from the old model, that was only Alexa compatible, with this new Siri capable model. You can control your thermostat remotely, ask Siri to change the temperature for you or Alexa or Google. If you buy into ecobee’s ecosystem, the included room sensor is great, and I bought one for every room in the house. I like all the info that they provide about specific room temperature, occupancy, and motion. All in all, I highly recommend this unit and ecobee in general. The only thing I am not sold on yet is ecobee’s home security system that uses the ecobee thermostat as a hub. It wasn’t compelling enough compared to Ring’s offering IMO, although my hope is that one day ecobee will further update its lineup, and maybe that will change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Homekit Thermastat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek thermastat with easy touchscreen controls. Solid metal and glass construction. Connects well with Apple homekit. Purchased two for both floors. I like the look of the interface however it is a bit confusing sometimes on what is going on ie: cooling to what temperature, etc. I feel the interface and set up should be more intuitive. Plus I'm not sure how to set up geo fence or if the sensors when I home change to cool. I'm sure I'll learn more during the next few months. I'd still recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write many reviews these days, but had to just because of the stellar customer service I received. I’m using the Ecobee premium for just a heating system, and New York winters, in a new house. Basic wiring, with a C wire, but I still couldn’t get it working, so a call to ecobee’s customer service, and presto, a patient young lady walked me through the whole process. Very thorough, well informed, from the circuit breaker, to the boiler, to the install, to the programming. All successful. So if it’s difficult, skip the YouTube tutorials, and go straight to the source, call customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product can already tell the energy efficiency was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ecobee thermostat is one of the best things I’ve got for my place. It took a bit of time to set it up and had to call customer service to be able to do it but they were very helpful and it’s been working great since.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to install. For some reason the setup for the sensor selections to modify the temperatures remotely is not optimal. Needs the ability to choose a sensor easily and easiky make the selevted sensor primary to adjust to that particular sensor's or thermostat's reading.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this Smart Thermostat by Ecobee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this smart thermostat as I will receive a $65 rebate from my electric company. No issues with installation. Works well with my iPhone as well as my Alexa. The screen is easy to use and is square shaped and easy to read the temperature. And, the plate is enough to cover my previous thermostat and paint job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Not Great For The Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall upgrade from my Google Thermostat, but it does have its downside. Temperature isn’t always updated. I have to change the temperature for it to update to what the current temp is. The sensor for air quality seems out of wack most times. It’s easy to set up and control via WiFi. It’s my first non-Google home product so I’m not in the ecosystem which I’ve heard sometimes makes a different. Overall a good thermostat so far. Not sure if it’s worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the temp in my home from my phone and the inconvenience of having access to it the thermostat when I travel! The sensor is awesome! It gets hot upstairs but now it’s more regulated and cooler! Two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ecobee thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ecobee thermostat was the best investment I have ever so far. My power and gas dropped already for the first month. It was easy to install and the on screen display is user friendly. I recommend it to anyone looking to purchase a new thermostat. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second ecobee product. When we moved we knew we needed the new version of what we previously had. It was easy to install and the product works so seamlessly. We have had no problems with this system and the app works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Makes managing your home thermostat simple. Built in Alexa, works with Siri and the app is also easy to navigate. Definitely worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart thermostat on the market. Has a the sensors you may need. Absolutely crushes my old Nest thermostat on features and reliability. The app is also easy to navigate and use.

    I would recommend this to a friend
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