Customer Ratings & Reviews

Product works great and has been a breeze to set up and operate.

I’ve been using the ecobee Premium Smart Thermostat for over 2 years now, and it’s easily one of the best smart home upgrades I’ve made. It’s incredibly accurate, easy to use, and has saved me a noticeable amount on energy bills—especially during peak summer and winter months. The touchscreen is sleek and responsive, and the integration with Siri, Alexa, and Google Assistant works flawlessly. I also love the remote sensor that helps maintain consistent temperatures throughout the house. The scheduling, eco mode, and smart features really do make a difference. Set it and forget it—ecobee handles the rest. Highly recommend for anyone looking to modernize their home and reduce utility costs.

I love my ecobee. The remote sensor so I can adjust temperature from any room is great. Air quality sensor so I know I’m not breathing anything I shouldn’t. And the reminders to change my filters is a must. And of course, it works with HomeKit and Siri And I got a $75 rebate from my utility company.

Super easy install, sleek design and the extra sensor make the temperatures throughout the house fairly even. Had an Amazon thermostat not even close to the Ecobee.

We came home from a trip to discover our house was 96 degrees inside. Seems the thermostat had died and left the system turned on for days. We, of course, didn't know this because it was an older style non-smart one. We decided to upgrade to a smart thermostat so we could monitor system use anywhere. We chose this one because it is a very secure one that will not easily allow itself to be hacked by outside entities. (Friends in cyber security chose this one after researching records and so we trusted his advice) This system is doing a great job of keeping the house comfortable, switching between heat and AC as needed and letting us know on our phone and by email whenever things seem wrong (Like long time on emergency heat when it is very cold out) and the sensors even can tell us when our air quality is getting bad. The app is intuitive and very informative. I would certainly recommend this thermostat and suggest they get at least 1 extra sensor like we did.

This is hands down the best smart thermostat, and is worth the money. I have never liked the Google Nest due to it's clunky interface, which makes it a frustration to use in my opinion. The Ecobee Premium is the top of the line model, and it's features are great. The touchscreen is very responsive, the installation is guided and easy, and the ability to have sensors to balance out the temperature throughout your home, especially in older homes, is a must. The added features of checking the weather, and a built-in air quality sensor to tell you if CO2 and VOC levels are healthy, is amazing. It even has a built-in speaker that allows you to stream Spotify, and can get pretty loud to boot! I can't recommend this thermostat enough! Buy it!

Easy to use. Sleek looking. The small sensor is now in our master bedroom and we’re getting better ventilation.

This is a pretty good thermostat. The included remote sensor helped us with the issue that the front door (near the thermostat) gets very hot in the afternoons: the remote sensor put in a bedroom helps the system to realize about this and won't run the A/C for so long. This thermostat has a humidity sensor, if the whole behind the thermostat has too much air (is not sealed), this humidity sensor will pick up humidity from the other room (in this case, the garage), and it would alter how it works. Sealing the whole with some insulation or foam or caulk or similar would solve this problem (I just put some insulation I had around). You might also need to adjust the temperature sensor offset on the thermostat, that's an option on the thermostat. I used a Sensirion smart gadget (temperature + RH sensor) and calibrated the thermostat with it, but I guess most any thermometer would to. After doing that: it is simply excellent. I really like that it compensates the temperature based on the humidity and this maintains comfort while saving some money and not over-cooling. The app is easy to use, and you can integrate this with Alexa (easily) and also Google Home and seems like it should work fine with Home Kit (but I have not tested this one). All in all, I am glad we purchased this one. Hopefully ecobee won't follow Google's steps in selling your data (ecobee does not seem to sell your data at this point). I also really like the multiple schedules you can set (a bit more complicated than home/away approach), you can have several different temperatures throughout the day or for different days of the week. Last but not least, that remote temperature sensor: it is also a motion sensor, so it can sense when rooms are empty and if you have sufficient of those you can enable a sort of "follow me" function to ignore other sensors and adjust comfort where you are. If you are on the fence: go for it! it is money well spent.

Love this and love that it connects seamlessly to my Apple HomeKit. Temp gauge and air sensor not the most accurate but still works wonderfully

Very easy to install and setup. It automatically emailed TVA and enrolled me in a program that pays out rebates for folks who install smart thermostats like this one. I easily got it connected to my WIFI with their setup menu. Looking forward to being able to look at this thermostat remotely and to seeing what it does for me energy savings-wise.

I am almost done upgrading my smart home to Homekit so I was excited to see a good looking eco bee product. I am coming from a 3rd gen nest thermostat which is also good but the eco bee has a lot of great features that the nest ones dont. I love the air quality monitor and the new big screen. With the eco bee + theres lots of great things but I wanted this thermostat mainly to notify me if it hears a fire alarm so I can save my cat incase of an accident when im not home.

Great product and simple to install and easy to use

This new Ecobee is so great. Picked it up the day after release at my local BB which had it in stock and couldn’t wait to install it. It was replacing a prior ecobee model with voice assistant. It now monitors air quality (including CO2), seems to have quicker responsiveness with Alexa (without the blinking top lights - now its integrated in the face), and seems to be more accurate in temperature readings and detecting occupancy. Like the new look - fully smooth front (now you don’t have that small sensor pad) and brushed metal outer cover — looks more like a higher end thermostat should look. Because I had a prior ecobee, installation was quick just install new back plate, reconnect the wires to the right terminals (luckily I left on the provided wire markers from the prior install), follow on screen instructions after it wakes - connect to your wi-fi, add it to the ecobee app (if you use it - as I do), connect to Alexa and your done! You can also connect all your prior room sensors (even the older ones) and you get one with the thermostat as well. The eco+ home/away features can save you money by adjusting the temp when the sensors detect you are not home instead of having to guess about setting a program regime. Eco+ has other great features for those that can take advantage of same. After about a month, I can definitely say its worth the upgrade!

It was easy to install and is working great. I was following the app installation instructions and after putting in current wire connections it directed me to call the support line. I was quickly connected with a support rep over the phone who then walked me through the entire installation process. It took less than an hour to install the old thermostat and get this one up and running. The remote sensor has been great at regulating temperature throughout the house. My front office gets much warmer than the rest of the house and this has helped a lot.

I have been an Ecobee4 user for the last 5 years now and when I saw that they made some “significant” enhancements, I knew it was worth the test to see if it’s worth upgrading. More below. Pros: *Easy to install *Sleek design *Smart as smart gets. Works with Alexa, Siri, IFTTT Cons: *Expensive and can take time to recoup cost *Some features are buried in menus *Not a smart display or speaker replacement Some of the new changes are the larger screen, better speaker, radar sensors and air quality metrics. The installation for me was super easy as all of my thermostat wires were labeled from the prior install. I was bummed that the backing plates weren’t compatible so I had to drill new holes but it was still super easy. App setup was also easy and I'm glad that my room sensors worked with the new version. The “smartness” is among the best out there. I love the “smart follow” feature where the thermostat knows which room I’m occupying or not occupying and runs the HVAC to maximize my comfort settings. The more room sensors you get, the smarter it becomes. It does come with 1 sensor to help you get started so be prepared to shell out another $100 for 2 more sensors. The Ecobee also knows when you’re gone and will adjust your thermostat accordingly. This is far more advanced than running a regular schedule. The graphic user interface is simplistic and sometimes too simplistic. My only gripe is the software and not the actual hardware. For one, I would like the thermostat to behave more like a smart display and not “just” a thermostat. Show me customizable clock faces or the name of the song that it’s playing, etc. So much wasted screen space for just the room temp that has me longing for more content. Show me a news headline or a light hearted joke! Ecobee I hope you’re listening! In summary, I do like the larger screen and the air quality metrics but after the newness wore off, the larger screen no longer really mattered as a proper thermostat is a set-it-and-forget-it system. Air quality isn’t numerical values and it's buried in the menus to see. I would recommend the latest Smart Premium if you currently don’t have a smart thermostat and would love full app control of your heating/cooling. I would skip it if you're coming from an Ecobee4 or newer thermostat as the differences are not drastic enough to swap.

so far so good. its esy to use once you understand how it works. i had to contact customer support, and they are very friendly and very helpful. installation was pretty easy IF you have an understanding of what kind of heating and cooling system you have. the install directions are very clear and thorough. easy to connect to wifi and to register. the directions will walk you thru all of it. plus, if you register with your electric/gas company, it may get you a rebate. mine has been installed well over a week now, and been working great. the app is easy to use, programming takes a bit to get used to, but not bad. the satellite sensor works nice also, just keep it away from heat sources as it will give it a false reading.

This thermostat does exactly what I needed it to do. Install was not hard but I am a licensed electrician. Once you set up the schedule it, it is a bit tricky to understand but once set up its works like a charm. I don’t have two AC units but I do have a two stories house. So the sensor was installed downstairs and thermostat upstairs. It does a good job balancing the ac reading both temps. The Alexa is a nice feature, walking in the hall way and being able to ask “what time is it” , or what time my team is playing , even playing music . Also the app is simple and I can adjust the temp from anywhere.

I have been very pleased with this thermostat in the short time I have had it. I am using it with Apple Home so I can’t comment about how it works with other smart home systems. It is very well built, was straightforward to install, and performs well. I really like the extra temperature sensor. I placed it in a home office that is occupied often and I feel like the thermostat has learned to keep that area at a more constant temperature than my old one did.

Good product seems to work well! I love the convenience of using my phone to change the temperature in the house.

Beautiful design, easy to use, you can control from anywhere, easy step by step installation, well it wasn’t that easy for me because I needed run a C wire, but thanks to the dedicated tech, I was guided and able to run this additional wire and install this awesome device, now I’m so happy