Customer Ratings & Reviews

so far so good. its esy to use once you understand how it works. i had to contact customer support, and they are very friendly and very helpful. installation was pretty easy IF you have an understanding of what kind of heating and cooling system you have. the install directions are very clear and thorough. easy to connect to wifi and to register. the directions will walk you thru all of it. plus, if you register with your electric/gas company, it may get you a rebate. mine has been installed well over a week now, and been working great. the app is easy to use, programming takes a bit to get used to, but not bad. the satellite sensor works nice also, just keep it away from heat sources as it will give it a false reading.

Super easy install, sleek design and the extra sensor make the temperatures throughout the house fairly even. Had an Amazon thermostat not even close to the Ecobee.

Product works great and has been a breeze to set up and operate.

This is a pretty good thermostat. The included remote sensor helped us with the issue that the front door (near the thermostat) gets very hot in the afternoons: the remote sensor put in a bedroom helps the system to realize about this and won't run the A/C for so long. This thermostat has a humidity sensor, if the whole behind the thermostat has too much air (is not sealed), this humidity sensor will pick up humidity from the other room (in this case, the garage), and it would alter how it works. Sealing the whole with some insulation or foam or caulk or similar would solve this problem (I just put some insulation I had around). You might also need to adjust the temperature sensor offset on the thermostat, that's an option on the thermostat. I used a Sensirion smart gadget (temperature + RH sensor) and calibrated the thermostat with it, but I guess most any thermometer would to. After doing that: it is simply excellent. I really like that it compensates the temperature based on the humidity and this maintains comfort while saving some money and not over-cooling. The app is easy to use, and you can integrate this with Alexa (easily) and also Google Home and seems like it should work fine with Home Kit (but I have not tested this one). All in all, I am glad we purchased this one. Hopefully ecobee won't follow Google's steps in selling your data (ecobee does not seem to sell your data at this point). I also really like the multiple schedules you can set (a bit more complicated than home/away approach), you can have several different temperatures throughout the day or for different days of the week. Last but not least, that remote temperature sensor: it is also a motion sensor, so it can sense when rooms are empty and if you have sufficient of those you can enable a sort of "follow me" function to ignore other sensors and adjust comfort where you are. If you are on the fence: go for it! it is money well spent.

Easy to use. Sleek looking. The small sensor is now in our master bedroom and we’re getting better ventilation.

Beautiful design, easy to use, you can control from anywhere, easy step by step installation, well it wasn’t that easy for me because I needed run a C wire, but thanks to the dedicated tech, I was guided and able to run this additional wire and install this awesome device, now I’m so happy

Love this and love that it connects seamlessly to my Apple HomeKit. Temp gauge and air sensor not the most accurate but still works wonderfully

I have been very pleased with this thermostat in the short time I have had it. I am using it with Apple Home so I can’t comment about how it works with other smart home systems. It is very well built, was straightforward to install, and performs well. I really like the extra temperature sensor. I placed it in a home office that is occupied often and I feel like the thermostat has learned to keep that area at a more constant temperature than my old one did.

Mostly good product, though not perfect, especially for the price. At it's core, it's has some great benefits: * support for Alexa and Google * AirPlay speaker (though this stopped working after a week of use and I never bothered figuring out why) * comes with a separate temperature sensor * air quality sensor! * Looks good But in practice, it has some issues: * Sensors aren't calibrated well. Even with the sensors adjacent to each other for several hours, I get different temperatures +/-5F. * speaker is bad. Worse than my phone, maybe on par with my smartwatch * Air Quality sensor isn't accurate. It'll randomly show the air as "Poor" while my air purifier devices mark it as excellent. When I'm cooking, my air purifiers easily pick up the change in air quality while the ecobee says "Clean". Searching online, I see other users are having the same issue. * UI is more complicated than a non-smart thermostat. To change the temperature, it takes 3 taps as there aren't simple "+" and "-" buttons on the device. Overall, I did quite a bit of research and I still think this is the best smart thermostat on the market (based on my needs). However, it's far from perfect and didn't live up to my expectations for the price.

I love my ecobee. The remote sensor so I can adjust temperature from any room is great. Air quality sensor so I know I’m not breathing anything I shouldn’t. And the reminders to change my filters is a must. And of course, it works with HomeKit and Siri And I got a $75 rebate from my utility company.

Very easy to install and setup. It automatically emailed TVA and enrolled me in a program that pays out rebates for folks who install smart thermostats like this one. I easily got it connected to my WIFI with their setup menu. Looking forward to being able to look at this thermostat remotely and to seeing what it does for me energy savings-wise.

My parents have had an ecobee thermostat for years and it’s worked perfectly for them so I thought I’d buy one when I purchased my new home. Very easy to setup using the very clear app instructions. With the smart sensor placed in my room, it allows my room and overall the entire house to stay cool in this brutal south FL summer! I have it on an automated schedule but can also change is very easily after adding it to my Apple HomeKit.

Great product and simple to install and easy to use

After moving to Northern California I noticed my house did not have a very good thermostat. I did some research and like the features and flexibity that ecobee had to offer. In my main house, I decided on the Ecobee Premium. It had lots of great features and came with an external senso I placed in our bedroom. Installation was pretty easy - even though my existing thermostat did not have a C wire. The included PEX adapter was easy to install at the furnace and allowed the Ecobee Premium to get power and work. I paired Ecobee to my Amazon account and was surprised how well the Alexa function works on the Ecobee! I have been running the Ecobee Premium for a few weeks now and it has be doing great. Glad I bought it.

This has been a great product. It was very simple to setup and use. The app works great and offers all the same functions as being at the thermostat. It’s great to see humidity and air quality as well. The extra sensor has been helpful in the part of the house farthest from the Ecobee. It is a bit expensive but has been great so far. It was nice to monitor what was going on while we are away. Overall it’s a great product.

I was between this and the google nest, I made my research and looked also between other options in the market. At the end i decided for ecobee due its design and options, I like how it looks and is very easy to use. The premium version really looks like the name, the finishing in the sides mades a great different vs the regular model, also the extra sensor is great and the speaker (even if it is not super loud) its pretty fair for the size, you can play music with good volume for a room or a hall and use Alexa with. Planning to get another one for other area.

Takes some getting used to. I’m not really noticing my electric bill lowering. If anything it was significantly higher the first month after installing it versus me turning it on and off manually. I get the concept of cranking the AC at an even lower temperature during the “off” times for energy consumption so when it’s peak hours you’re supposedly using less energy. I just have yet to see it become more cost effective then having the AC off while an away and cutting it on to cool down once I’m home. Biggest plus is being able to control the thermostat from my phone which was the main reason for buying.

Purchased the ecobee 4 last year and immediately noticed this one is better looking and feels like it was better built. Now Siri is integrated like Alexa was in the ecobee 4, I know have “hey Siri” on this thermostat and it acts as a doorbell chime for Siri doorbells. I also like the air quality indicator. User interface seems faster and is running smoother.

Loving my new smart thermostat. What I love the most is that it can be programmed away from home with your cell phone. Yeah never having to come home to a cold house and having to wait bundled up for the house to get warm! Very easy to program to non techie types. Would suggest if looking for a new thermostat, this would be the one.

Its a clean looking and feels way better then the last gen unit, i also like the air quality indicator on this one. Still a easy set up as long as you have the proper wiring