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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's overall performance and ease of use, especially with its integration with smart home ecosystems. Many also appreciate the air quality monitoring feature and the straightforward installation process. However, some customers have expressed concerns regarding temperature accuracy and the usability of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 693 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best smart thermostat in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have ever installed and used, and I have tried them all. Works with HomeKit and is feature rich. Nicely pairs with the Ecobee video doorbell also, allowing you to see who is at the door directly on the thermostat. A game changer if you have a thermostat in the bedroom or on a separate floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fun want, not need

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Vacation setting handy. App is intuitive. Only issue was our new heat pump system required a $300 part installed to use this…but now works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product! I super love it! This will help lower our electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ecobee Smart Thermostat, purchased from Best Buy! Its sleek design, easy setup, and intuitive app make controlling my home’s temperature a breeze, saving energy effortlessly. Best Buy’s fantastic service and selection made this purchase a 5-star experience!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful thermostat. Helps maintain a good temp in my home. Going to replace my upstairs thermostat next with this one to maximize efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The Nest was incompatible with my heating system. But this did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really Good Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thermostat. Easy to install unless you have an unusual setup. Unfortunately I do so I had to call customer service. They talked me through every step of the installation and setting up the app. Much better than my older Nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring, Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install. At first I was a little concerned that there ware no printed instructions. It was so easy, launch the app, answer a few questions and connect the wires. It tells you everything you have to do step by step. It’s easy to adjust the temperature either at the thermostat. Just tap and slide to the desired temperature

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Excellent smart hub for your home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thoroughly impressed by this thermostat. Love being able to adjust the temperature by voice command while at home or away. It also gives updates when the humidity or air quality changes. All these can be set for whatever you want. Works with Siri, Alexa, and Google. What else could you want? You can even listen to music through the hub. I have not added security features like cameras and doorbells, but I'm seriously thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is beautiful, and the setup process is easy. It works great, and I love that it works with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring, Ease of use

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Makes it easy to remotely check temperature of home. Installation was straight forward and easy to complete. The ability to monitor equipment running and set different comfort settings make this thermostat a great in home asset.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice thermostat and features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Google nest to this Ecobee and it's such an improvement. Detailed reports. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works really well. We connected it with Alexa and works perfectly. App functionalities are also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. The app is easy to use after you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this is both of my houses and it works great. I have humidity issues at my lake house and it tells me when the humidity is too high, so I run the dehumidifier more. Controlling from anywhere is also great, I use my iPhone to control the temp at both houses. It has also saved me money on my utilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up. Beautiful display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. I expected it to require more work, but the step by step guidelines on the app made it super simple. The display is clear and the phone app makes it easy to turn the heat up or down while in bed! Perfect for those cold mornings!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great convenience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience. The product is a very capable device.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality monitoring

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external sensors make this work so well. Our thermostat is on a 2nd story landing, so the temperatures would be all over the place in the upstairs bedrooms. Now we can set where people are during the day normally and it will also sense if people are detected to help make sure rooms are staying at reasonable temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Energy Saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee is a fantastic and easy to setup thermostat. I’ve had it for a month now and just got my electric bill. It’s down 15% so far. Looking forward to seeing how much energy savings i will have throughout the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase ever !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How easy it was to intall and how easy it is to use !!!!

    I would recommend this to a friend
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