Customer Ratings & Reviews

Very easy to install and setup. It automatically emailed TVA and enrolled me in a program that pays out rebates for folks who install smart thermostats like this one. I easily got it connected to my WIFI with their setup menu. Looking forward to being able to look at this thermostat remotely and to seeing what it does for me energy savings-wise.

Works great so far. I was confused on why it was giving me two different temperatures in the due to the fact I forgot I had a sensor in a different room.

I was between this and the google nest, I made my research and looked also between other options in the market. At the end i decided for ecobee due its design and options, I like how it looks and is very easy to use. The premium version really looks like the name, the finishing in the sides mades a great different vs the regular model, also the extra sensor is great and the speaker (even if it is not super loud) its pretty fair for the size, you can play music with good volume for a room or a hall and use Alexa with. Planning to get another one for other area.

I purchase it because my old one is broken after 4 years. This is the updated one with better graphic. Easier to connect to the phone which is important to me!

Great product and simple to install and easy to use

Purchased the ecobee 4 last year and immediately noticed this one is better looking and feels like it was better built. Now Siri is integrated like Alexa was in the ecobee 4, I know have “hey Siri” on this thermostat and it acts as a doorbell chime for Siri doorbells. I also like the air quality indicator. User interface seems faster and is running smoother.

Its a clean looking and feels way better then the last gen unit, i also like the air quality indicator on this one. Still a easy set up as long as you have the proper wiring

Im really satisfied with purchasing this smart thermostat it does everything that it suppose to do. It's one of the best investments I could've purchased from Best Buy. Every household needs this. I'd recommend this to anyone.

It works OK. I'm not in love with this Ecobee, and the associated app, the way so many users seem to be. On the plus side it does offer good flexibility for scheduling and for comfort settings. Integration with homekit is pretty good, but not great. I like that it lets me lock out the heat strips according to the outside temp (I don't need the heat strips until about 10 degrees ambient). However, there are quite a few downsides. 1. The unit itself heats up, a lot. It does seem to have built in adjustment for its own heat generation but, it's not perfect. I find I had to do a manual adjustment of the temp to get it to stop overestimating the temperature at the thermostat 2. Small, but annoying, you can't adjust the temperature reading of the standalone sensor. 3. If there is any way to see HVAC analytics in the app I can't find it. I had to literally get a third party app just to be able to see the daily usage on my phone. 4. Home & Away are kinda nonsense because they only factor in if you have passed by a sensor recently. I guess this may work if all your rooms have sensors. Mine don't and if I spend too long in the spare bedroom the ecobee will set away. 5. The humidity sensor needed a 4 percentage point adjustment to be accurate. 6. I started to use the ecobee website to get analytics on my HVAC but it very annoyingly logs me out every time I leave it alone for a while so I can't just hit refresh the way almost every other website in the world allows.

Love I love the product but the Eco+ and comfort settings sometime change the temperature more than I’d like. Overall the easy of use and app integrated with HomeKit make this an awesome buy.

Good product seems to work well! I love the convenience of using my phone to change the temperature in the house.

Takes some getting used to. I’m not really noticing my electric bill lowering. If anything it was significantly higher the first month after installing it versus me turning it on and off manually. I get the concept of cranking the AC at an even lower temperature during the “off” times for energy consumption so when it’s peak hours you’re supposedly using less energy. I just have yet to see it become more cost effective then having the AC off while an away and cutting it on to cool down once I’m home. Biggest plus is being able to control the thermostat from my phone which was the main reason for buying.

If you’re into super techy/smarthome devices. This is the best thermostat you can get! You can hook it up to your Spotify and its Alexa enabled. All the features are available through the app are awesome. It gives detailed information about the air quality in your home! I am constantly recommending this to everyone I know!

Best smart thermostat it does it all. Easy to use and the app lets you do it all.

Very attractive, looking thermostat and most of the normal functions seem to work fine however, I purchased two of these thermostats with the goal of Smart home integration with Apple home because I was having issues with my nest thermostats and it was time for an upgrade however my Apple issues persisted, and I was not able to get any kind of HomeKit or Apple home functionality from the ecobee thermostats that I bought from Best Buy or the ecobee doorbell and that I purchased elsewhere, I can tell that this is a neat system when it works properly as it should, and I like the idea of doorbell chimes coming through the thermostat and like the idea of smart speaker and Siri integration within the thermostat as well as being able to play music from the speakers, but I was unable to get any of that functionality unfortunately, for this reason, I uninstalled and returned all of it and went with a very basic model from Lowe’s instead

Easily installed and great value. Once installed, took no time at all to add to my Apple HomeKit and works seamlessly with A/C and Furnace with no extra wiring or work!

This thermostat does exactly what I needed it to do. Install was not hard but I am a licensed electrician. Once you set up the schedule it, it is a bit tricky to understand but once set up its works like a charm. I don’t have two AC units but I do have a two stories house. So the sensor was installed downstairs and thermostat upstairs. It does a good job balancing the ac reading both temps. The Alexa is a nice feature, walking in the hall way and being able to ask “what time is it” , or what time my team is playing , even playing music . Also the app is simple and I can adjust the temp from anywhere.

Love it. Easy to use. Vacation setting handy. App is intuitive. Only issue was our new heat pump system required a $300 part installed to use this…but now works perfect.

This smart thermostat has a sleek design and great functionality

Yes, it is expensive but it is worth it. It can handle anything you want to throw at it, duel fuel - no problem, add a humidifier - no problem, filter changes - its got you covered. This is the best for a reason!