Customer Ratings & Reviews

This thermostat is feature packed and has a very sleek appearance on our wall. The installation was very easy to follow even for someone with no real experience messing with electrical. The included smart sensor is so useful for anyone with a house that varies temperature in different rooms/levels of the house.

The external sensors make this work so well. Our thermostat is on a 2nd story landing, so the temperatures would be all over the place in the upstairs bedrooms. Now we can set where people are during the day normally and it will also sense if people are detected to help make sure rooms are staying at reasonable temperatures.

The Ecobee is a fantastic and easy to setup thermostat. I’ve had it for a month now and just got my electric bill. It’s down 15% so far. Looking forward to seeing how much energy savings i will have throughout the summer.

After not giving adequate attention to the wiring and having to correct my mistake, I am very pleased with the easy setup and daily programming. The additional room sensor results in more even house temperature. Like being able to adjust everything by phone. Worth the investment.

Great convenience. The product is a very capable device.

I love the Ecobee thermostat. I previously had a nest one. It would always disconnect from the network so I wouldn’t be able to control it from my phone. This one is also much sleeker looking and more user friendly.

I didn't think I needed a smart thermostat, but Silicon Valley has convinced me of yet another thing I definitely need. You probably need it too. It is convenient changing my temperature from upstairs, or if I forgot to set it up or down when we're away from the house for a while. And it lets me know what the temperature is from my phone. Have you bought it yet? Also, their customer service helped me install it myself using my houses decades old wiring. I'm colorblind and they sent me a picture labeling the wires so I could tell which ones were which. Seriously, amazing install customer service. That alone makes me glad I bought this thing. Plus, it just works.

This is my second ecobee smart thermostat. Installed one in a house I sold last year. Just installed this one in our new house. Great product and easy to follow prompts. Has been working seamlessly just like the other one. I love being able to set vacation modes and control it from anywhere.

Picked up this smart thermostat during Black Friday sale- can not beat the quality/capabilities for the price. Works just like my previous nest-but better. Look forward to having product for many years to come.

How easy it was to intall and how easy it is to use !!!!

Best thermostat Ive owned. Very easy to set-up and has worked great. If you login to you account on a browser it will give you details/reports on how your system is running and for how long each time it is on.

Reluctantly we got this because my wife wanted it. Mary choice on her part. Great item

I owned an Ecobee 3 Lite for several years and it performed well. With the installation of my new HVAC system I decided to upgrade to the new Ecobee Premium Thermostat. The Premium is much more stylish than previous models and I like the colored rings around the thermostat when it is operating the HVAC unit. The Premium adds Alexa and Google assistants and an air quality monitor (I’m not sure how accurate this is). Overall, the Premium seems to have the same functionality of its predecessors with some newer features and a more stylish housing. If you already own an Ecobee, I see no reason to upgrade unless the Premium has some features you want. I’m pleased with my new thermostat and I would recommend it to someone who is looking to upgrade to a smart thermostat.

Upgraded from an Ecobee 3. Easy to install and use.

I had heard that this is the best thermostat on the market and it didn't dissapoint. Extremely easy to install. It does sometimes have a mind of it's own and changes the temperature, but I guess it's supposed to do that... Also, the air quality readout is a little off sometimes, but it works nonetheless

This is quite easy to use. And the setup was a breeze. I got the ecobee because I have a variable ac and furnace. And want to take advantage of the better control

Great gift option for new home owners. I received one as a gift, and bought this one to gift a family member. Easy to setup and so far great smart home device. Love the ability to remotely manage the thermostat and set up a schedule.

Installation was supposed to be very easy, but I managed to make it more difficult. Support wasn't helpful, but ended up finding solutions online. The user interface is not as convenient as the Nest, but the quality and performance so far is good.

One of my best purchases. Love the extra sensor as we like the bedroom cooler at night. In 9 months I'm certain that I've saved $300-$400 in electricity and propane costs over my old Honeywell programmable. Being able to change temp via smartphone from bed is also a nice feature.

Overall I’ve been satisfied with the Ecobee with a few exceptions. First, I noticed a significant 5-10 degree-temperature swing been two adjoining rooms. This was consistent throughout the day. Solution: Adjust the ‘artificial temperature’ control by 1-5 degrees. I also bought 2 additional Ecobee sensors, placing one in the same room as the thermostat. This seemed to balance out my the sensors by a 2 degree window most of the day which I consider acceptable. Second: I found the same flaw with the humidity sensor. It was off by 5-10%. Solution: Same as above, adjust the ‘artificial humidity control’. Third: The HomeKit temperature based on each sensor often do not match the figures on the Ecobee app. Solution: Adjust thermostat exclusively on the Ecobee app until an update is released to solve this problem. (Note: You can still adjust the temp from the HomeKit app but it may not be as accurate.) My overall experience with the Ecobee thermostat has been positive. I’m able to keep my home at a comfortable temperature while still achieving an average of 15-20kwph reduction per day in a 1500sqft area.