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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Refurbished ecobee3 lite Smart Programmable Thermostat, particularly its ease of use. Many appreciate how simple it is to install and set up, finding the learning curve minimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice unit easy to hook up worked well with Alexa looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smart thermostat, Easy install and the app and HomeKit are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, easy to operate.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough to install if you follow the directions. I replaced both my old thermostats with these and couldn't be happier. The refurbished ones came nicely packaged and wouldn't hesitate for a second to recommend saving money and picking up one of them. Waiting to see if energy costs will average down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and control in house or remotely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 zones heating/cooling system. I have an exobee4 for downstairs and needed another one to control the upstairs zone. Very easy to install and setup, programming was simple. Geofencing helps with additional savings when you are away from the house and the vacation schedule is very useful when you are out of town. I control both ecobeea with my phone which add to the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most universal smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee thermostat is the most universal smart thermostat. It works with Amazon Alexa, Google, and Apple Homekit. If your like me and your thermostat is not in one of the main rooms of your house or you don't need the Alexa built-in, you can save money with the ecobee3 lite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 issues with this device. Works great with Apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this refurbished but after all these months not a single complaint responds perfect directly from the ecobee screen or the app is always convinient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished one works just as good as a new one but just a little easier on the wallet. This is our 3rd ecobee and we love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a thermostat that was HomeKit compatible. Excellent features. Enjoy being able to control via voice with HomePod and adjust via smartphone Easy to follow directions for set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great creating scenes and scheduling times, good control from your phone integrates with HomeKit but the native app its better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Support I have ever experienced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the unit impressive with its capabilities but it is saving me money also. Their Tech support is unrivaled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and I love the app. I may second one and never had any issues with the first one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really like these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think smart stats as a whole are over priced, but they sure are nice to have. Happy to have gotten mine open box and saved a few bucks. Looking forward to years of remote controlling my heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat with all the features I need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while back and I have been in love with the control and consistent temp in my home ever sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. We love it. Someday to install. Another great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small footprint and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app works well and it is simple enough to use without much of a learning curve. I would purchas this product again and would recommend it to anyone needing a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could have installed in my house cannot go bad remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best deal for a smart Thermostat that has HomeKit built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wifi thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several. That says it all! Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Refurbished - does not work and Best Buy will not exchange or give a credit because it's been 15 days even though Best Buy says it has a 3 year manufacturer's warranty. Best Buy manager in San Rafael said "generally refurbished is not a good way to go".

    No, I would not recommend this to a friend
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