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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Smart Thermostat Essential as easy to use, and appreciate its simple design. The installation process is straightforward, and the accompanying app is user-friendly. Users also find the thermostat performs well overall, offering reliable connectivity and great features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 88 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, technically and aesthetically. loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Low-Cost Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice option to add an Ecobee to a location where you don't want to spend the money on the higher end model. We have both, and while the fit and finish on the more expensive one is of course amazing, we needed a less expensive thermostat for this room and the Essential still does the job at half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great entry level thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ecobee setup. I went with the essentials after my Nest died, and I wanted something that supported HomeKit (Apple). It works well and does the "basic" features well, like changing the temperature from your phone. Additionally, it enables you to establish a routine and set the temperature based on your phone's presence or a pre-set schedule. If this is for an Airbnb or short-term rental, I would recommend installing a few smart sensors so it can detect when someone is home and turn on automatically. Overall, a great entry level smart Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the 3 lite but they stopped making those and use these instead. While its still just as functional, its a tad harder to hook up if u need a cwire adapter or anything special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Nice and straight forward controls. Clean design. I would recommend this Thermsotat to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ecobee Smart Thermostat Essential Reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the ecobee Smart Thermostat Essential, and it's been a solid upgrade for my home’s heating and cooling system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this fpr a friend, i had one as well. Wonderful device easy to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install & works great! The app is very user friendly also!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ideal for maintaining comfort in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ideal for maintaining comfort in the home.It is an easy product to install. You do not need the help of a professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite Ecobee Features Occupancy sensor Remote room temperature sensors Ecobee app Alexa integration Humidity control (AC overcool max) Energy tracking Occupancy Sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. You will need to train it to accommodate your household. I can also get a credit from your electric company if I allow them to basically "control" the thermostat for saving purposes. Great purchase and easy set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, and support team is great! This model did not come with a backplate. Seems minor but standard backplate impacted the ability to mount the digital face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed it but it was recommended by the company that installed my furnace and I am looking forward to the features it says it has. the installation looks easy enough but I will try to update after. I bought it to control my mother's thermostat for her when I am not there.

    I would recommend this to a friend
  • Pros mentioned:
    App usability

    Rated 5 out of 5 stars

    Perfect and all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little Wi-Fi thermostat. Intuitive interface and works well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good And nice finish

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Very Cool Feautres. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described and works better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend recommended product for smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. A lot of good features for controlling HVAC equipment not difficult to set up would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. I have this in both of my homes. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works exactly as it should. Have a little delay updating the data on the phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy while replacing our out of date Nest. The app toggles nicely between our two separate homes and in the zones for each.

    I would recommend this to a friend
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