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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 99 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Smart Thermostat Essential for its ease of use, straightforward installation, and simple design. The accompanying app is user-friendly, contributing to a seamless setup experience. Users also report satisfaction with the thermostat's overall performance, temperature control, and reliable connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 99 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It was a super easy install and setup. The app works wonderfully and has been so nice to control at any place. I wish I would have gotten this sooner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend recommended product for smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. A lot of good features for controlling HVAC equipment not difficult to set up would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works exactly as it should. Have a little delay updating the data on the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. I have this in both of my homes. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was relatively easy to install (only if your AC techs put extra wires in for ya). I love being able to set profiles from the app and then never have to adjust the thermostat every night and morning!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option around.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation, easy setup, looks good, paired it with an Ecobee doorbell as a start to a new security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that beats the competition by having better hardware than the rest. Some other smart thermostats I have used have good software but terrible hardware that fails quickly, this is not the case here!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the new digital thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new digital thermostat, i would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat to replace the similar priced Nest. The interface is so much easier to use and it works perfect with my furnance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, Easy to use. Very happy with upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time changing a thermostat and other than trying to get it turned on it was an easy set up. Blue wire wasn’t hooked up to our furnace so once I did that it worked! We love it and runs smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for about 6 weeks now. It has saved us approx. $20 on our first bills since install and like the smart features that automatically allow it to adjust to temp range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great solid option for a smart thermostat these days

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing starter thermo.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HomeKit capability works exactly as intended. Very simple to install on your own. I didn’t even have to cut power to the area to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well takes little while to set up and to get used to it. After that just have to play with it worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service good products it fit and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great entry level thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ecobee setup. I went with the essentials after my Nest died, and I wanted something that supported HomeKit (Apple). It works well and does the "basic" features well, like changing the temperature from your phone. Additionally, it enables you to establish a routine and set the temperature based on your phone's presence or a pre-set schedule. If this is for an Airbnb or short-term rental, I would recommend installing a few smart sensors so it can detect when someone is home and turn on automatically. Overall, a great entry level smart Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love the app to control the air.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ecobee Smart Thermostat Essential Reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the ecobee Smart Thermostat Essential, and it's been a solid upgrade for my home’s heating and cooling system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, technically and aesthetically. loved it!

    I would recommend this to a friend
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