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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.1 out of 5 stars with 153 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the excellent video quality and ease of use of the Smart Video Doorbell. Many appreciate the reliable package detection and straightforward installation process, along with the helpful night vision and wide field of view. The sleek design and HomeKit compatibility are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 153 reviews
  • Rated 4 out of 5 stars

    Decent Video Doorbell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this doorbell because I wanted one compatible with an Apple home kit. It was easy to set up; however, it often disconnected from my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used ring in the past we are loving the ecobee doorbell! Super user friendly. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video doorbell. It only alerts people, not dogs or cats. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great smart doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent doorbell camera that works well and provides HomeKit integration.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great… if it works

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent doorbell, and I like that it works with HomeKit, so I can control everything from one app. The only downside is if you’re choosing to do wired, most older homes don’t have enough current to operate it. The fix for this would be hiring an electrician to rewire the doorbell, and the chime. But I would suggest just getting a battery powered one and letting it trickle charge, the battery life will last a super long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But definitely check if it is compatible with your existing wire power if you have one already setup. Its very hood if you have a ecobee ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee smart doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, really impressed with how user friendly it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HKSV would give this a 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was compatible with HKSV for Apple HomeKit,

    I would recommend this to a friend
  • Pros mentioned:
    Package detection

    Rated 5 out of 5 stars

    Ecobee doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera for a doorbell. Person and package detection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Easy to use. Like how it’s Apple HomeKit compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great view, solid performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The view of my front porch is great and it is a bonus i can use my thermostat to view who’s at the door. Homekit intergeation has been nice, however, I would really like Homekit Secure Video, but I didn’t remove a star for not having it, since I knew it didnt have it when i bought it. Overall, great doorbell by Ecobee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this door bell. Easy to install and connect to my other home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Super clear video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is super clear, the only reason for 3 stars is that is only captures video if something moves very close to the doorbell.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      We're so glad that you're happy with the video quality, but we're sorry that ecobee Smart Doorbell isn't capturing everything you'd like. We recommend adjusting the Detection Distance to match your front porch. You can do so in the Detection Settings. You can learn more about Detection Settings here: https://support.ecobee.com/s/articles/Get-to-know-your-ecobee-Smart-Doorbell-Camera ecobee

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Budget friendly doorbell.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, video quality is okay for the price. Easy to use app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup quirky bad part but fixed like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great video. Also got thermostat with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Doesnt support Homekit Secure Video

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and doorbell, but it doesnt support Homekit Secure Video (apples video recording stores on icloud) so tou have to use their dumb subscription, as if the camera didnt cost enough. There are much cheaper cameras that support this. Even if I paid for the subscription and ot worked, id be a little bit more ok.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thank you for your feedback, we really appreciate it. We're sorry for the frustration this has caused you and we'll pass this along to our design team. ecobee

  • Rated 4 out of 5 stars

    Solid, useful camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, privacy-preserving approach. Needs manufacturing revision to make terminal screws captive. Lost ours in first install attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Really good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you are on the iOS ecosystem. Great video and amazing apple TV implementation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic doorbell cam. Works with my current two chime system without any tweaks, good view, and everything is locally stored! Not having yet another sub into todats world is a huge plus in my opinion. Stop looking and grab this one.

    I would recommend this to a friend